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I am aware that Royal Mail continues to have service challenges in some postcode areas. I note that Royal Mail management accepts its performance needs to be much better and has started to address this, for example, by recruiting an additional 3,000 postmen and women so far with a further 500 permanent delivery positions a week going forwards.<\/p>
Ofcom sets and monitors Royal Mail\u2019s service standards and has powers to investigate and take enforcement action where there are reasonable grounds for concluding Royal Mail has failed to achieve its obligations. I note that the regulator recently fined the business £5.6m for failing to meet its service delivery targets in 2022-23 and has committed to closely monitoring Royal Mail\u2019s performance this year.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4474", "label" : {"_value" : "Biography information for Kevin Hollinrake"} } , "answeringMemberConstituency" : {"_value" : "Thirsk and Malton"} , "answeringMemberPrinted" : {"_value" : "Kevin Hollinrake"} , "dateOfAnswer" : {"_value" : "2023-12-12", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "5877"} , {"_value" : "5878"} , {"_value" : "5879"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-12T10:06:47.64Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "214"} , "answeringDeptShortName" : {"_value" : "Business and Trade"} , "answeringDeptSortName" : {"_value" : "Business and Trade"} , "date" : {"_value" : "2023-12-07", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Postal Services: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business and Trade, whether she has had recent discussions with Royal Mail on (a) delayed and (b) missed postal deliveries in Tooting constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4573", "label" : {"_value" : "Biography information for Dr Rosena Allin-Khan"} } , "tablingMemberConstituency" : {"_value" : "Tooting"} , "tablingMemberPrinted" : [{"_value" : "Dr Rosena Allin-Khan"} ], "uin" : "5813"} , {"_about" : "http://data.parliament.uk/resources/1676364", "AnsweringBody" : [{"_value" : "Department for Business and Trade"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1676364/answer", "answerText" : {"_value" : "
I am aware that Royal Mail continues to have service challenges in some postcode areas. I note that Royal Mail management accepts its performance needs to be much better and has started to address this, for example, by recruiting an additional 3,000 postmen and women so far with a further 500 permanent delivery positions a week going forwards.<\/p>
Ofcom sets and monitors Royal Mail\u2019s service standards and has powers to investigate and take enforcement action where there are reasonable grounds for concluding Royal Mail has failed to achieve its obligations. I note that the regulator recently fined the business £5.6m for failing to meet its service delivery targets in 2022-23 and has committed to closely monitoring Royal Mail\u2019s performance this year.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4474", "label" : {"_value" : "Biography information for Kevin Hollinrake"} } , "answeringMemberConstituency" : {"_value" : "Thirsk and Malton"} , "answeringMemberPrinted" : {"_value" : "Kevin Hollinrake"} , "dateOfAnswer" : {"_value" : "2023-12-12", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "5813"} , {"_value" : "5878"} , {"_value" : "5879"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-12T10:06:47.687Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "214"} , "answeringDeptShortName" : {"_value" : "Business and Trade"} , "answeringDeptSortName" : {"_value" : "Business and Trade"} , "date" : {"_value" : "2023-12-07", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Postal Services: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business and Trade, what steps she is taking with Royal Mail to improve postal deliveries in Tooting constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4573", "label" : {"_value" : "Biography information for Dr Rosena Allin-Khan"} } , "tablingMemberConstituency" : {"_value" : "Tooting"} , "tablingMemberPrinted" : [{"_value" : "Dr Rosena Allin-Khan"} ], "uin" : "5877"} , {"_about" : "http://data.parliament.uk/resources/1676366", "AnsweringBody" : [{"_value" : "Department for Business and Trade"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1676366/answer", "answerText" : {"_value" : "
I am aware that Royal Mail continues to have service challenges in some postcode areas. I note that Royal Mail management accepts its performance needs to be much better and has started to address this, for example, by recruiting an additional 3,000 postmen and women so far with a further 500 permanent delivery positions a week going forwards.<\/p>
Ofcom sets and monitors Royal Mail\u2019s service standards and has powers to investigate and take enforcement action where there are reasonable grounds for concluding Royal Mail has failed to achieve its obligations. I note that the regulator recently fined the business £5.6m for failing to meet its service delivery targets in 2022-23 and has committed to closely monitoring Royal Mail\u2019s performance this year.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4474", "label" : {"_value" : "Biography information for Kevin Hollinrake"} } , "answeringMemberConstituency" : {"_value" : "Thirsk and Malton"} , "answeringMemberPrinted" : {"_value" : "Kevin Hollinrake"} , "dateOfAnswer" : {"_value" : "2023-12-12", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "5813"} , {"_value" : "5877"} , {"_value" : "5878"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-12T10:06:47.597Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "214"} , "answeringDeptShortName" : {"_value" : "Business and Trade"} , "answeringDeptSortName" : {"_value" : "Business and Trade"} , "date" : {"_value" : "2023-12-07", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Postal Services: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business and Trade, what recent discussions she has had with Royal Mail on the adequacy of postal deliveries in the lead up to Christmas in Tooting constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4573", "label" : {"_value" : "Biography information for Dr Rosena Allin-Khan"} } , "tablingMemberConstituency" : {"_value" : "Tooting"} , "tablingMemberPrinted" : [{"_value" : "Dr Rosena Allin-Khan"} ], "uin" : "5879"} , {"_about" : "http://data.parliament.uk/resources/1674400", "AnsweringBody" : [{"_value" : "Department for Levelling Up, Housing and Communities"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1674400/answer", "answerText" : {"_value" : "