{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&max-date=2019-05-20&_metadata=all&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&_page=0&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "items" : [{"_about" : "http://data.parliament.uk/resources/1109701", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1109701/answer", "answerText" : {"_value" : "

The Department has no plans, at present, to provide claimants with direct access to their previous claims.<\/p>

A key reason a claimant cannot access a previous claim is that it could contain information the Department has an obligation to protect. This could include, for example, information about a previous partner. However, if a claimant, who has had a previous claim closed, needs to access their own information contained in previous statements or their journal, a case manager can access this information on their behalf and provide them with any information they might require.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-04-09", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-04-09T16:38:15.243Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-04-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 March 2019 to 228698, when electronic access will be provided to a claimant in order for them to access their previous universal credit claim without the need for a claimant to ask a case manager for information.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "241092"} , {"_about" : "http://data.parliament.uk/resources/1107825", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1107825/answer", "answerText" : {"_value" : "

All calls taken by helpline staff and case managers in UCFS are recorded in full and are retrievable from our telephony provider based on the originating telephone number.<\/p>

<\/p>

For callers with an active claim, agents will update the Universal Credit system with any relevant information from the call to allow for a continuous service across multiple interactions. Where a caller does not have an active claim this is not possible and the call recording would be the repository for the content of the call.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-04-03", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-04-03T15:07:02.673Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-03-29", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Telephone Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, where and how the universal credit helpline staff and case managers record the contents of a telephone enquiry including any advice given in cases where a person has not yet submitted their universal credit claim or has a previous universal credit claim which is now closed.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "238679"} , {"_about" : "http://data.parliament.uk/resources/1086599", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1086599/answer", "answerText" : {"_value" : "

Banks are under no obligation in law to inform customers of the reasons for an account closure.<\/p>

<\/p>

In addition, under s333A of the Proceeds of Crime Act 2002, it is a criminal offence for a person who has made a disclosure to the appropriate authorities under Part 7 (in relation to suspicions of money laundering) to inform the customer that they have done so, where that could prejudice an investigation. This applies to banks, where an account closure is the result of suspected criminal activity. Individual banks are responsible for compliance with this obligation. <\/strong><\/p>

<\/strong><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4051", "label" : {"_value" : "Biography information for John Glen"} } , "answeringMemberConstituency" : {"_value" : "Salisbury"} , "answeringMemberPrinted" : {"_value" : "John Glen"} , "dateOfAnswer" : {"_value" : "2019-03-14", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-03-14T12:49:28.257Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Bank Services: Closures"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, on what statutory basis a bank is able to close an account without disclosure to the customer concerned.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "230884"} , {"_about" : "http://data.parliament.uk/resources/1086601", "AnsweringBody" : [{"_value" : "Ministry of Housing, Communities and Local Government"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1086601/answer", "answerText" : {"_value" : "

It is vital that as housing supply increases, the quality of new build homes improves. We expect all housing developers to deliver good quality housing, to deliver it on time, and to treat house buyers fairly.<\/p>

We know more needs to be done to strengthen consumer redress for purchasers of new build homes, we announced our intention for there to be a New Homes Ombudsman to protect the rights of homebuyers and hold developers to account.<\/p>

When Parliamentary time allows, we intend to introduce legislation to require developers of new build homes to belong to a New Homes Ombudsman, which will be underpinned in statute.<\/p>

We will consult on the detail of the proposed legislation to statutorily underpin a New Homes Ombudsman. This will include the approval mechanisms and standards that a New Homes Ombudsman must meet as well as whether a Code of Practice for developers should also be underpinned in legislation.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4495", "label" : {"_value" : "Biography information for Kit Malthouse"} } , "answeringMemberConstituency" : {"_value" : "North West Hampshire"} , "answeringMemberPrinted" : {"_value" : "Kit Malthouse"} , "dateOfAnswer" : {"_value" : "2019-03-14", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-03-14T14:06:32.467Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "7"} , "answeringDeptShortName" : {"_value" : "Housing, Communities and Local Government"} , "answeringDeptSortName" : {"_value" : "Housing, Communities and Local Government"} , "date" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Housing: Construction"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Housing, Communities and Local Government, what recent assessment he has made of the effectiveness of the regulation of the new-build sector in relation to snagging issues.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "230885"} , {"_about" : "http://data.parliament.uk/resources/1082650", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082650/answer", "answerText" : {"_value" : "

Information is not held on the number of home Work Capability Assessments (a) requested or (c) refused for Universal Credit claimants in the last 12 months.<\/p>

<\/p>

However, I can confirm that over 1,000 home Work Capability Assessments for Universal Credit claimants were (b) granted in the last 12 months.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"} } , "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"} , "answeringMemberPrinted" : {"_value" : "Sarah Newton"} , "dateOfAnswer" : {"_value" : "2019-03-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1082650/answer/previousversion/106861", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"} } , "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"} , "answeringMemberPrinted" : {"_value" : "Sarah Newton"} } , "questionFirstAnswered" : [{"_value" : "2019-03-12T11:35:16.94Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-03-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Work Capability Assessment"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many home consultations were (a) requested, (b) granted and (c) refused for work capability assessments for universal credit claimants in the last 12 months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "229234"} , {"_about" : "http://data.parliament.uk/resources/1082651", "AnsweringBody" : [{"_value" : "Department for Business, Energy and Industrial Strategy"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082651/answer", "answerText" : {"_value" : "

The Government\u202fvalues and\u202frecognises the important role that the Post Office\u202fplays in North West Durham and\u202fother\u202fcommunities across the North East and the UK.\u202fThis is why we committed in our 2017 Manifesto to safeguard the\u202fPost Office network and protect existing rural services. This strategy, backed by Government investment\u202fof\u202fover £2 billion since 2010,\u202fhas\u202fdelivered a branch network that is at its most stable and accessible in decades, with over 11,500 branches.<\/p>

<\/p>

The Post Office reports annually on the size and shape of the network; the most recent report can be found at http://corporate.postoffice.co.uk/modernising-post-office<\/a>. The report shows the number of branches in the network so that the change can be seen year on<\/p>

year.<\/p>

<\/p>

The information requested is set out below. The vast majority of the Post Office network is operated on an agency/franchise basis with branches located in retail premises. The figures show the number of Directly Managed Branches operated by the Post Office and the number of Agency branches.<\/p>

<\/p>

Number of open post offices in 2010 <\/strong><\/p><\/td>

Directly Managed Branches <\/strong><\/p><\/td>

Agency branches <\/strong><\/p><\/td>

Total branches <\/strong><\/p><\/td><\/tr>

North West Durham Constituency<\/p><\/td>

1<\/p><\/td>

29<\/p><\/td>

30<\/p><\/td><\/tr>

North East Government Office Region<\/p><\/td>

10<\/p><\/td>

481<\/p><\/td>

491<\/p><\/td><\/tr>

UK<\/p><\/td>

373<\/p><\/td>

11532<\/p><\/td>

11905<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

<\/p>

Number of open post offices in 2018 <\/strong><\/p><\/td>

Directly Managed Branches <\/strong><\/p><\/td>

Agency branches <\/strong><\/p><\/td>

Total branches <\/strong><\/p><\/td><\/tr>

North West Durham Constituency<\/p><\/td>

1<\/p><\/td>

29<\/p><\/td>

30<\/p><\/td><\/tr>

North East Government Office Region<\/p><\/td>

6<\/p><\/td>

484<\/p><\/td>

490<\/p><\/td><\/tr>

UK<\/p><\/td>

262<\/p><\/td>

11285<\/p><\/td>

11547<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

Source: Post Office Limited<\/em><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4487", "label" : {"_value" : "Biography information for Kelly Tolhurst"} } , "answeringMemberConstituency" : {"_value" : "Rochester and Strood"} , "answeringMemberPrinted" : {"_value" : "Kelly Tolhurst"} , "dateOfAnswer" : {"_value" : "2019-03-13", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "229240"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1082651/answer/previousversion/106908", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4487", "label" : {"_value" : "Biography information for Kelly Tolhurst"} } , "answeringMemberConstituency" : {"_value" : "Rochester and Strood"} , "answeringMemberPrinted" : {"_value" : "Kelly Tolhurst"} } , "questionFirstAnswered" : [{"_value" : "2019-03-13T17:36:52.04Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "201"} , "answeringDeptShortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "answeringDeptSortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "date" : {"_value" : "2019-03-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Offices: Closures"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business, Energy and Industrial Strategy, how many Post Office branches have closed in (a) North West Durham constituency, (b)the North East and (c) the UK since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "229235"} , {"_about" : "http://data.parliament.uk/resources/1082656", "AnsweringBody" : [{"_value" : "Department for Business, Energy and Industrial Strategy"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082656/answer", "answerText" : {"_value" : "

The Government\u202fvalues and\u202frecognises the important role that the Post Office\u202fplays in North West Durham and\u202fother\u202fcommunities across the North East and the UK.\u202fThis is why we committed in our 2017 Manifesto to safeguard the\u202fPost Office network and protect existing rural services. This strategy, backed by Government investment\u202fof\u202fover £2 billion since 2010,\u202fhas\u202fdelivered a branch network that is at its most stable and accessible in decades, with over 11,500 branches.<\/p>

<\/p>

The Post Office reports annually on the size and shape of the network; the most recent report can be found at http://corporate.postoffice.co.uk/modernising-post-office<\/a>. The report shows the number of branches in the network so that the change can be seen year on<\/p>

year.<\/p>

<\/p>

The information requested is set out below. The vast majority of the Post Office network is operated on an agency/franchise basis with branches located in retail premises. The figures show the number of Directly Managed Branches operated by the Post Office and the number of Agency branches.<\/p>

<\/p>

Number of open post offices in 2010 <\/strong><\/p><\/td>

Directly Managed Branches <\/strong><\/p><\/td>

Agency branches <\/strong><\/p><\/td>

Total branches <\/strong><\/p><\/td><\/tr>

North West Durham Constituency<\/p><\/td>

1<\/p><\/td>

29<\/p><\/td>

30<\/p><\/td><\/tr>

North East Government Office Region<\/p><\/td>

10<\/p><\/td>

481<\/p><\/td>

491<\/p><\/td><\/tr>

UK<\/p><\/td>

373<\/p><\/td>

11532<\/p><\/td>

11905<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

<\/p>

Number of open post offices in 2018 <\/strong><\/p><\/td>

Directly Managed Branches <\/strong><\/p><\/td>

Agency branches <\/strong><\/p><\/td>

Total branches <\/strong><\/p><\/td><\/tr>

North West Durham Constituency<\/p><\/td>

1<\/p><\/td>

29<\/p><\/td>

30<\/p><\/td><\/tr>

North East Government Office Region<\/p><\/td>

6<\/p><\/td>

484<\/p><\/td>

490<\/p><\/td><\/tr>

UK<\/p><\/td>

262<\/p><\/td>

11285<\/p><\/td>

11547<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

Source: Post Office Limited<\/em><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4487", "label" : {"_value" : "Biography information for Kelly Tolhurst"} } , "answeringMemberConstituency" : {"_value" : "Rochester and Strood"} , "answeringMemberPrinted" : {"_value" : "Kelly Tolhurst"} , "dateOfAnswer" : {"_value" : "2019-03-13", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "229235"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1082656/answer/previousversion/106909", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4487", "label" : {"_value" : "Biography information for Kelly Tolhurst"} } , "answeringMemberConstituency" : {"_value" : "Rochester and Strood"} , "answeringMemberPrinted" : {"_value" : "Kelly Tolhurst"} } , "questionFirstAnswered" : [{"_value" : "2019-03-13T17:36:52.103Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "201"} , "answeringDeptShortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "answeringDeptSortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "date" : {"_value" : "2019-03-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Offices: Retail Trade"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business, Energy and Industrial Strategy, how many post office branches have been relocated into retail premises in (a) North West Durham, (b) North East England and (c) the UK since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "229240"} , {"_about" : "http://data.parliament.uk/resources/1082658", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082658/answer", "answerText" : {"_value" : "

UK Visas and Immigration are rolling out a new application platform across all application routes. The new application forms have been built to comply with the Government Digital Service standard, which in turn ensures compliance with wider standards on usability and accessibility.<\/p>

Extensive testing has taken place with real users of the service, observing how they interact with the forms and adapting the design and questions in accordance with feedback from those testing sessions. In addition, we offer Assisted Digital support for customers who have difficulty completing online immigration applications, for example, if they do not have the appropriate access, skills or confidence to complete an online application without assistance.<\/p>

Support is provided over the phone or face-to-face in locations across the UK, in a library or other voluntary sector centre or by a home visit from a tutor. This service has been available since September 2017 to customers who are based in the UK and has recently been extended to include the EU Settlement Scheme.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"} } , "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"} , "answeringMemberPrinted" : {"_value" : "Caroline Nokes"} , "dateOfAnswer" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-03-11T16:37:52.737Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2019-03-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Visas: Applications"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what assessment he has made of the accessibility of online visa applications.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "229242"} , {"_about" : "http://data.parliament.uk/resources/1082679", "AnsweringBody" : [{"_value" : "Department for Digital, Culture, Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082679/answer", "answerText" : {"_value" : "

We do not hold this information. The BBC is responsible for the collection and enforcement of the licence fee.<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4115", "label" : {"_value" : "Biography information for Margot James"} } , "answeringMemberConstituency" : {"_value" : "Stourbridge"} , "answeringMemberPrinted" : {"_value" : "Margot James"} , "dateOfAnswer" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-03-11T11:04:35.85Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "10"} , "answeringDeptShortName" : {"_value" : "Digital, Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Digital, Culture, Media and Sport"} , "date" : {"_value" : "2019-03-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Television Licences: Older People"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate he has made of the number of people benefit from the free TV licence for over-75s in (a) North West Durham, (b) North East of England and (c) the UK.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "229249"} , {"_about" : "http://data.parliament.uk/resources/1082164", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1082164/answer", "answerText" : {"_value" : "

We have had a number of workshops with stakeholders during which consent has been discussed. As we said in our response to the Social Security Advisory Committee, we will do further work on explicit consent. This activity will include working with claimants and their representatives to ensure the process works effectively for vulnerable claimants to access the service. We expect to complete this in the autumn.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4105", "label" : {"_value" : "Biography information for Justin Tomlinson"} } , "answeringMemberConstituency" : {"_value" : "North Swindon"} , "answeringMemberPrinted" : {"_value" : "Justin Tomlinson"} , "dateOfAnswer" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-03-11T18:00:19.633Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-03-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the Parliamentary Under-Secretary for Family support, housing and child maintenance to the Work and Pensions Select Committee on 21 November 2018, what progress has been made on introducing implicit consent in universal credit for organisations offering support to claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "228697"} ], "itemsPerPage" : 10, "next" : "http://eldaddp.azurewebsites.net/answeredquestions.text?tablingMember.label=Biography+information+for+Laura+Pidcock&_page=1&max-date=2019-05-20&max-questionFirstAnswered.=2019-04-10T16%3A39%3A45.693Z&max-answer.questionFirstAnswered.=2019-07-10T13%3A31%3A07.33Z", "page" : 0, "startIndex" : 1, "totalResults" : 90, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }