{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&_metadata=all&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&max-answer.questionFirstAnswered.=2017-07-20T10%3A44%3A01.78Z", "items" : [{"_about" : "http://data.parliament.uk/resources/751966", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/751966/answer", "answerText" : {"_value" : "
Asylum seekers who would otherwise be destitute can apply for free accommodation and cash support to cover their essential living needs whilst their cases are considered.<\/p>
If they have an emergency need for accommodation they can ask to be put in initial accommodation whilst their support applications are being processed and the vast majority of such requests are processed on the same day. We aim to resolve Section 95 applications received from people in Initial Accommodation within 3 days and other applications from people staying in private accommodation within 10 days. All cases are considered on their own merits, in some cases applicants are asked to provide further information before a decision on eligibility can reached. Information on the average length of time between asylum support application and payment is not routinely collected and could only be provided by examination of individual case records, which would result in disproportionate cost.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4311", "label" : {"_value" : "Biography information for Baroness Williams of Trafford"} } , "answeringMemberPrinted" : {"_value" : "Baroness Williams of Trafford"} , "dateOfAnswer" : {"_value" : "2017-07-20", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/751966/answer/previousversion/6009", "answeringMember" : "http://data.parliament.uk/members/1132", "answeringMemberPrinted" : {"_value" : "Lord Lee of Trafford"} } , "questionFirstAnswered" : [{"_value" : "2017-07-20T10:44:01.78Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-20T14:36:50.94Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2017-07-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "High Speed 2 Railway Line: Hillingdon"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "Her Majesty's Government to what timescale they aim to issue decisions on applications from asylum seekers for section 95 accommodation and subsistence support.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4181", "label" : {"_value" : "Biography information for Lord Beecham"} } , "tablingMemberPrinted" : [{"_value" : "Lord Beecham"} ], "uin" : "HL801"} , {"_about" : "http://data.parliament.uk/resources/749300", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/749300/answer", "answerText" : {"_value" : "
The Office of Tax Simplification (OTS) is an independent Office of the Treasury established on a permanent, statutory basis through the Finance Act 2016. Its objective is to provide independent advice to the Chancellor on simplifying the tax system. In the course of the OTS meeting this objective there have been no secondments from the OTS outside Government and The government is committed to review of S4C's remit, governance and funding. Once launched we will discuss with many stakeholders, including Teledwyr Annibynol Cymru.<\/ins><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"}
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, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/749337/answer/previousversion/3385", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"}
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, "answeringDeptId" : {"_value" : "10"}
, "answeringDeptShortName" : {"_value" : "Digital, Culture, Media and Sport"}
, "answeringDeptSortName" : {"_value" : "Digital, Culture, Media and Sport"}
, "date" : {"_value" : "2017-07-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "S4C Independent Review"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Digital, Culture, Media and Sport, what recent discussions she has had with Teledwyr Annibynol Cymru on the Independent Review of S4C.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1400", "label" : {"_value" : "Biography information for Kevin Brennan"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff West"}
, "tablingMemberPrinted" : [{"_value" : "Kevin Brennan"}
], "uin" : "3485"}
, {"_about" : "http://data.parliament.uk/resources/749338", "AnsweringBody" : [{"_value" : "Department for Digital, Culture, Media and Sport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/749338/answer", "answerText" : {"_value" : " The government is committed to review of S4C's remit, governance and funding. Once launched we will discuss with many stakeholders, including the Welsh Government's Culture, Welsh Language and Communications Committee <\/ins><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"}
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, "answeringMemberPrinted" : {"_value" : "Matt Hancock"}
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, "answeringDeptId" : {"_value" : "10"}
, "answeringDeptShortName" : {"_value" : "Digital, Culture, Media and Sport"}
, "answeringDeptSortName" : {"_value" : "Digital, Culture, Media and Sport"}
, "date" : {"_value" : "2017-07-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "S4C Independent Review"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Digital, Culture, Media and Sport, what recent discussions her Department has had with the Welsh Government's Culture, Welsh Language and Communications Committee on the Independent Review of S4C.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1400", "label" : {"_value" : "Biography information for Kevin Brennan"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff West"}
, "tablingMemberPrinted" : [{"_value" : "Kevin Brennan"}
], "uin" : "3486"}
, {"_about" : "http://data.parliament.uk/resources/748705", "AnsweringBody" : [{"_value" : "Department for Education"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/748705/answer", "answerText" : {"_value" : " I refer the Honourable Member for Stretford and Urmston to the answer given by my Right Honourable Friend, the member for Ashford in response to PQ 3079.<\/ins> The Bus Services Act 2017 The Government wants to see better local bus services for passengers across the country and will assist any local authority seeking to use the powers available to them under the Bus Services Act 2017 to secure improvements. We would also encourage authorities to work closely with local bus operators and passenger representatives to determine how to use the Act\u2019s new powers to serve their local communities better.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3991", "label" : {"_value" : "Biography information for Jesse Norman"}
}
, "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
, "dateOfAnswer" : {"_value" : "2017-07-10", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/748297/answer/previousversion/2923", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3991", "label" : {"_value" : "Biography information for Jesse Norman"}
}
, "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
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, "questionFirstAnswered" : [{"_value" : "2017-07-10T14:56:47.287Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-13T14:49:45.42Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2017-07-04", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Bus Services: Combined Authorities"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Transport, whether the Government plans to relax or amend the regulations relating to the introduction of bus franchising by non-mayoral combined authorities.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4046", "label" : {"_value" : "Biography information for Bridget Phillipson"}
}
, "tablingMemberConstituency" : {"_value" : "Houghton and Sunderland South"}
, "tablingMemberPrinted" : [{"_value" : "Bridget Phillipson"}
], "uin" : "2774"}
, {"_about" : "http://data.parliament.uk/resources/748298", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/748298/answer", "answerText" : {"_value" : " The Bus Services Act 2017 The Government wants to see better local bus services for passengers across the country and will assist any local authority seeking to use the powers available to them under the Bus Services Act 2017 to secure improvements. We would also encourage authorities to work closely with local bus operators and passenger representatives to determine how to use the Act\u2019s new powers to serve their local communities better.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3991", "label" : {"_value" : "Biography information for Jesse Norman"}
}
, "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
, "dateOfAnswer" : {"_value" : "2017-07-10", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/748298/answer/previousversion/2924", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3991", "label" : {"_value" : "Biography information for Jesse Norman"}
}
, "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
}
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], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-13T14:49:33.75Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2017-07-04", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Bus Services: Combined Authorities"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, what steps the Government plans to take to support the introduction of bus franchising in non-mayoral combined authorities.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4046", "label" : {"_value" : "Biography information for Bridget Phillipson"}
}
, "tablingMemberConstituency" : {"_value" : "Houghton and Sunderland South"}
, "tablingMemberPrinted" : [{"_value" : "Bridget Phillipson"}
], "uin" : "2775"}
, {"_about" : "http://data.parliament.uk/resources/747512", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/747512/answer", "answerText" : {"_value" : " <\/p> <\/p> <\/p> <\/p> <\/p> The Department aims to ensure parents fulfil their obligation to make financial provision for their children and that maintenance is paid accurately and on time. Our priority, as outlined in our published Arrears and Compliance Strategy is to collect on-going maintenance and arrears in cases where there is still a child who stands to benefit.<\/ins><\/p> <\/p> Child maintenance arrears are categorised in the Client Fund Account according to the likelihood of them being collected. We consider action on all cases that fall into the collectable and potentially collectable categories of debt. Where we are unable to take enforcement action, for example where we cannot trace the non-resident parent, cases will fall into the uncollectable category and will be reviewed as resources allow.<\/ins><\/p><\/ins><\/strong><\/p> <\/p> <\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4008", "label" : {"_value" : "Biography information for Dame Caroline Dinenage"}
}
, "answeringMemberConstituency" : {"_value" : "Gosport"}
, "answeringMemberPrinted" : {"_value" : "Caroline Dinenage"}
, "dateOfAnswer" : {"_value" : "2017-07-06", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/747512/answer/previousversion/2227", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4008", "label" : {"_value" : "Biography information for Dame Caroline Dinenage"}
}
, "answeringMemberConstituency" : {"_value" : "Gosport"}
, "answeringMemberPrinted" : {"_value" : "Caroline Dinenage"}
}
, "questionFirstAnswered" : [{"_value" : "2017-07-06T09:26:53.103Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-06T10:03:54.457Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-07-03", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Children: Maintenance"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps he is taking to collect child maintenance arrears, by category of collectability.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4440", "label" : {"_value" : "Biography information for Marion Fellows"}
}
, "tablingMemberConstituency" : {"_value" : "Motherwell and Wishaw"}
, "tablingMemberPrinted" : [{"_value" : "Marion Fellows"}
], "uin" : "2606"}
, {"_about" : "http://data.parliament.uk/resources/746750", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/746750/answer", "answerText" : {"_value" : " <\/p> <\/p> <\/p> <\/p> <\/p> <\/p> <\/p> The Criminal Injuries Compensation Authority (CICA) publishes data about the reasons claims are rejected in its annual reports at: https://www.gov.uk/government/publications?departments%5B%5D=criminal-injuries-compensation-authority&publication_type=corporate-reports<\/a><\/ins><\/p> <\/ins><\/p> The figures published in the annual reports show the number of times each rejection reason was used. For some applications there may have been more than one reason for rejection. This means that the total number of reasons for rejection is higher than the actual number of claims refused. The accurate total of rejected claims for the years specified is as follows:<\/ins><\/p> <\/ins><\/p> Financial year<\/ins><\/p><\/td> Rejected cases<\/ins><\/p><\/td><\/tr>nine<\/del> ten <\/ins> secondments from outside Government to the OTS since 2012. All of these secondments were on a part-time basis. This includes one part-time secondment in the current financial year (2017-18).<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-07-11", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/749300/answer/previousversion/3505", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
}
, "questionFirstAnswered" : [{"_value" : "2017-07-11T15:46:53.193Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-14T09:25:00.16Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-07-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Office of Tax Simplification: Secondment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, how many secondments there have been from (a) the Office of Tax Simplification to placements outside of Government and (b) from outside Government to the Office of Tax Simplification since July 2012.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/410", "label" : {"_value" : "Biography information for Jon Trickett"}
}
, "tablingMemberConstituency" : {"_value" : "Hemsworth"}
, "tablingMemberPrinted" : [{"_value" : "Jon Trickett"}
], "uin" : "3399"}
, {"_about" : "http://data.parliament.uk/resources/749337", "AnsweringBody" : [{"_value" : "Department for Digital, Culture, Media and Sport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/749337/answer", "answerText" : {"_value" : "The department has not yet held discussions with Teledwyr Annibynol Cymru on the S4C Review as the review has yet to begin. As set out in the Welsh Conservatives manifesto, the government remains committed to carrying out a review of S4C's remit, governance and funding in 2017 and we will announce more details shortly.<\/del><\/p>The department has not yet held discussions with Teledwyr Annibynol Cymru on the S4C Review as the review has yet to begin. As set out in the Welsh Conservatives manifesto, the government remains committed to carrying out a review of S4C's remit, governance and funding in 2017 and we will announce more details shortly.<\/del><\/p>3709.<\/del><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/111", "label" : {"_value" : "Biography information for Nick Gibb"}
}
, "answeringMemberConstituency" : {"_value" : "Bognor Regis and Littlehampton"}
, "answeringMemberPrinted" : {"_value" : "Nick Gibb"}
, "dateOfAnswer" : {"_value" : "2017-07-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/748705/answer/previousversion/3875", "answeringMember" : {"_about" : "http://data.parliament.uk/members/111", "label" : {"_value" : "Biography information for Nick Gibb"}
}
, "answeringMemberConstituency" : {"_value" : "Bognor Regis and Littlehampton"}
, "answeringMemberPrinted" : {"_value" : "Nick Gibb"}
}
, "questionFirstAnswered" : [{"_value" : "2017-07-12T14:50:46.563Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-18T16:20:15.923Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "60"}
, "answeringDeptShortName" : {"_value" : "Education"}
, "answeringDeptSortName" : {"_value" : "Education"}
, "date" : {"_value" : "2017-07-05", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Department for Education: Equality"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Education, with reference to the oral Answer of 2 November 2016, Official Report, column 879, what steps her Department has taken to use 2011 census classifications, including on Gypsies and Travellers, to audit racial disparities in public service outcomes.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4120", "label" : {"_value" : "Biography information for Kate Green"}
}
, "tablingMemberConstituency" : {"_value" : "Stretford and Urmston"}
, "tablingMemberPrinted" : [{"_value" : "Kate Green"}
], "uin" : "3083"}
, {"_about" : "http://data.parliament.uk/resources/748297", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/748297/answer", "answerText" : {"_value" : "permits combined<\/del> provides<\/ins> mayoral combined<\/ins> authorities with access to<\/ins> to apply for<\/del> new franchising powers. Other authorities can also apply for franchising powers with approval from the Secretary of State, subject to the necessary regulations having been made under the new section 123A(4) of Part 2 of the Transport Act 2000. No such regulations have yet been made.<\/p>permits combined<\/del> provides<\/ins> mayoral combined<\/ins> authorities with access to <\/ins> to apply for<\/del> new franchising powers. Other authorities can also apply for franchising powers with approval from the Secretary of State, subject to the necessary regulations having been made under the new section 123A(4) of Part 2 of the Transport Act 2000. No such regulations have yet been made.<\/p>The department publishes an annual estimate of child maintenance arrears in the Client Funds Account that sets out the three categories of collectability.<\/del><\/p>1. Likely to be collected:<\/strong> Debt which meets criteria indicating that the Department has a good chance of collecting it. The criteria are:<\/del><\/p>At least one payment made against the outstanding arrears in the six months prior to the reporting date.<\/del><\/li>At least one payment made in excess of the scheduled amount<\/del><\/li><\/ul>2. Potentially collectable:<\/strong> Debt which meets criteria indicating that the Department has a reasonable chance of collecting it. The criteria are:<\/del><\/p>The existence of a payment schedule at any point during the six months prior to the reporting date, even though no payments were received in the period.<\/del><\/li>For recent arrears, i.e. aged three months or less, the receipt of at least one payment against those arrears after the reporting date.<\/del><\/li>Debt on cases where enforcement action such as deduction directly from the non-resident parent\u2019s bank account, or forcing the sale of their property is likely to be successful.<\/del><\/li><\/ul>3. Uncollectable:<\/strong> All remaining debt which does not meet the criteria for either of the other categories.<\/del><\/p>The Criminal Injuries Compensation Authority (CICA) received 533 complaints about their service in the financial year 2015-16. This represents 1.3% of CICA\u2019s live caseload. 49% of complaints were closed within 10 days.<\/del><\/p>Where complaints took longer to close this was due to the number of enquiries required to fully investigate the complaint. In other cases, CICA were asked by the complainer not to close the complaint until a final decision was issued on the claim. The average time CICA took to deal with those complaints was 23.75 days.<\/del><\/p>The most common complaint received by CICA related to delays in finalising claims. CICA aims to make compensation payments as quickly as possible, however, they have a duty to the taxpayer to fully investigate claims to make sure that the applicant gets the level of compensation they deserve.<\/del><\/p>The 10 most common reasons for complaining about CICA\u2019s service in 2015/16 were:<\/del><\/p>Reason given for complaint<\/strong><\/del><\/p><\/td>Percentage of overall complaints<\/strong><\/del><\/p><\/td><\/tr>Delays<\/del><\/p><\/td>68.95%<\/del><\/p><\/td><\/tr>Lack of updates on case progression<\/del><\/p><\/td>11.33%<\/del><\/p><\/td><\/tr>Claim handling<\/del><\/p><\/td>9.77%<\/del><\/p><\/td><\/tr>Failure to respond to letters<\/del><\/p><\/td>4.10%<\/del><\/p><\/td><\/tr>Applicant provided with conflicting information<\/del><\/p><\/td>2.93%<\/del><\/p><\/td><\/tr>Failure to provide timescales<\/del><\/p><\/td>1.76%<\/del><\/p><\/td><\/tr>Failure to return phone calls<\/del><\/p><\/td>0.59%<\/del><\/p><\/td><\/tr>Errors when recording telephone application information<\/del><\/p><\/td>0.20%<\/del><\/p><\/td><\/tr>Impolite staff member<\/del><\/p><\/td>0.20%<\/del><\/p><\/td><\/tr>Poor customer service<\/del><\/p><\/td>0.20%<\/del><\/p><\/td><\/tr><\/tbody><\/table>The total number of complaints the CICA received in each of the last five years, including those cases (a) escalated to stage 2 and (b) progressed to stage 3, are as follows:<\/del><\/p>Year<\/strong><\/del><\/p><\/td>Complaints received<\/strong><\/del><\/p><\/td>Escalated to Stage 2<\/strong><\/del><\/p><\/td>Escalated to Stage 3<\/strong><\/del><\/p><\/td><\/tr>2016-17<\/del><\/p><\/td>1122<\/del><\/p><\/td>120<\/del><\/p><\/td>7<\/del><\/p><\/td><\/tr>2015-16<\/del><\/p><\/td>533<\/del><\/p><\/td>39<\/del><\/p><\/td>6<\/del><\/p><\/td><\/tr>2014-15<\/del><\/p><\/td>491<\/del><\/p><\/td>26<\/del><\/p><\/td>9<\/del><\/p><\/td><\/tr>2013-14<\/del><\/p><\/td>204<\/del><\/p><\/td>8<\/del><\/p><\/td>1<\/del><\/p><\/td><\/tr>2012-13<\/del><\/p><\/td>284<\/del><\/p><\/td>10<\/del><\/p><\/td>5<\/del><\/p><\/td><\/tr><\/tbody><\/table>Over half of complaints received in 2016/17 were from paid representatives. A significant portion of these were from firms of solicitors who lodged block complaints for their CICA caseload with a view to influencing the speed of the decision making process.<\/del><\/p>During the course of 2016/17 the CICA revised their operating model and increased staff numbers following an extensive recruitment exercise. They have also recently introduced measures that develop and streamline digital processes, which have reduced the claim processing time by 30 days. The new online service, which will be introduced later this financial year, will allow applicants and their representatives to view the progress of their case online. It is expected that these measures will reduce the time taken to finalise claims and lead to a reduction in complaints.<\/del><\/p>