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      ], "answer" : {"_about" : "http://data.parliament.uk/resources/652396/answer", "answerText" : {"_value" : "<p><del class=\"ministerial\">The Equality and Human Rights Commission is the regulator for the public sector equality duty set out in section 149 of the Equality Act 2010. The Commission uses a range of levers to ensure local authorities and other public bodies comply with the requirements of the duty, from provision of guidance through to enforcement activity where it considers there to be a strategic benefit.<\/del><\/p><p><del class=\"ministerial\">In light of the Brighton University report highlighted by the Honourable Member, the Commission will be writing to the Local Government Association (LGA) drawing its attention to the findings of the research and of the Commission\u2019s evidence of the key equality challenges facing lesbian, gay, bisexual and transgender people, and asking the LGA to remind local authorities of their legal obligations under the public sector equality duty.<\/del><\/p><p><ins class=\"ministerial\">We encourage all service providers, including financial services, to provide a welcoming environment for all customers, including transgender and non-binary customers.<\/ins><\/p><p><ins class=\"ministerial\">To support this aim, we published \u2018Providing services for transgender customers: a guide\u2019 in November 2015 to help service providers ensure transgender people are welcomed, included and valued as customers, clients, users or members, and to ensure they are treated fairly and appropriately. It also aims to help service providers comply with the law.<\/ins><\/p><p><ins class=\"ministerial\">We welcome the fact that some banks, such as the Metro Bank, allow customers to select non-binary as a gender option.<\/ins><\/p>"}
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