Calls to claim benefit by telephone are free as the Department uses 0800 free phone numbers for these lines. The use of 0845 numbers were inherited from previous Government and this Department has since introduced 0345 numbers, but will retain the 0845 prefixes for the time being given it can still cost less to call these numbers from some operators\u2019 packages.<\/p>
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Any charges that apply to these calls will be set by the customer\u2019s telephone or mobile operator. Charge variations will occur due to operator packages and individual price plans. We are aware of possible concerns about call charges to our enquiry lines so we will offer to call a customer back if concerns are raised over the cost of the call.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4084", "label" : {"_value" : "Biography information for Esther McVey"} } , "answeringMemberConstituency" : {"_value" : "Wirral West"} , "answeringMemberPrinted" : {"_value" : "Esther McVey"} , "dateOfAnswer" : {"_value" : "2015-01-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2015-01-12T16:24:43.007Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2015-01-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Telephone Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what his Department's policy is on using 0845 business rate telephone numbers for benefits claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4316", "label" : {"_value" : "Biography information for Mike Kane"} } , "tablingMemberConstituency" : {"_value" : "Wythenshawe and Sale East"} , "tablingMemberPrinted" : [{"_value" : "Mike Kane"} ], "uin" : "219754"} , {"_about" : "http://data.parliament.uk/resources/171807", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/171807/answer", "answerText" : {"_value" : "
The Foreign and Commonwealth Office have shared a model prisoner transfer agreement with the Indonesian authorities. Unfortunately at present Indonesia does not have the necessary legislation in place to facilitate prisoner transfers, without which it cannot enter into prisoner transfer arrangements.<\/p>
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We are aware that other countries are also seeking prisoner transfer arrangements with Indonesia, and remain open to collaborating with them and with Indonesian authorities to develop their legislation.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1453", "label" : {"_value" : "Biography information for Andrew Selous"} } , "answeringMemberConstituency" : {"_value" : "South West Bedfordshire"} , "answeringMemberPrinted" : {"_value" : "Andrew Selous"} , "dateOfAnswer" : {"_value" : "2015-01-09", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2015-01-09T14:49:52.703Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2015-01-02", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Indonesia"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what progress has been made on establishing a bilateral prisoner transfer agreement with Indonesia.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4316", "label" : {"_value" : "Biography information for Mike Kane"} } , "tablingMemberConstituency" : {"_value" : "Wythenshawe and Sale East"} , "tablingMemberPrinted" : [{"_value" : "Mike Kane"} ], "uin" : "219615"} , {"_about" : "http://data.parliament.uk/resources/171811", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/171811/answer", "answerText" : {"_value" : "
The 2014 Cancer Patient Experience Survey reported that 93% of cancer patients surveyed who were being treated with radiotherapy and or chemotherapy received emotional support.<\/p>
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The survey also reported that the majority of cancer patients who took part in the survey said they received advice on practical matters such as availability of support groups (83%) and free prescriptions (78%). Just over half of patients surveyed reported receiving advice on financial help and benefits. NHS England recognises there may be opportunities for improvement in this area.<\/p>
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Living With and Beyond Cancer, a new joint initiative between NHS England and Macmillan Cancer Care, is currently in development. Areas the initiative is planning to focus on include ensuring all cancer patients have access to holistic needs assessment, treatment summary, cancer care review and a patient education and support event \u2013 the \u2018Recovery Package\u2019.<\/p>
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