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The franchise agreement does have contractual guarantees<\/em> with regard to (a) on-station staffing<\/em>, and (b) on-train staffing<\/em>. We will publish the Franchise Agreement in due course at;<\/p>

<\/p>

https://www.gov.uk/government/collections/public-register-of-rail-passenger-franchise-agreements<\/a>.<\/p>

<\/p>

With regard to (c) ticket office staffing<\/em>, these are the responsibility of the station operator, which is required to comply with the Ticketing and Settlement Agreement.<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3974", "label" : {"_value" : "Biography information for Claire Perry"} } , "answeringMemberConstituency" : {"_value" : "Devizes"} , "answeringMemberPrinted" : {"_value" : "Claire Perry"} , "dateOfAnswer" : {"_value" : "2014-10-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-16T14:21:31.4116716Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2014-09-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Govia"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, pursuant to the written Statement of 11 September 2014, by the Parliamentary Under-Secretary of State for Transport, Official Report, column 42WS, on rail franchising (Southeastern), what contractual guarantees have been secured from Govia on (a) on-station, (b) on-train and (c) ticket office staffing levels during the term of the directly awarded franchise.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4003", "label" : {"_value" : "Biography information for Teresa Pearce"} } , "tablingMemberConstituency" : {"_value" : "Erith and Thamesmead"} , "tablingMemberPrinted" : [{"_value" : "Teresa Pearce"} ], "uin" : "209333"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }