{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2016-02-08&tablingMemberConstituency=Cardiff+South+and+Penarth&max-date=2016-01-25", "items" : [{"_about" : "http://data.parliament.uk/resources/447253", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/447253/answer", "answerText" : {"_value" : "
Within the terms of the contracts for asylum accommodation the accommodation provider is required to respond to and address complaints from service users and external parties in the first instance. Where a service user or external party is dissatisfied with the response or the measures taken to address their complaint, the complainant may escalate the issue to the Home Office.<\/p>
In the years 2010 to 2015 the Home Office has received 60 complaints in total regarding services provided under contract by Clearsprings Ready Homes, broken down by each of the last six years as follows:<\/p>
Year No. of complaints<\/p>
2010 0<\/p>
2011 0<\/p>
2012 0<\/p>
2013 1<\/p>
2014 0<\/p>
2015 59<\/p>
The complaints have not been categorised to distinguish whether the complainant was a service user or external party.<\/p>
On receipt, each complaint is considered, investigated and addressed. If after investigation the Home Office determines that a complaint demonstrates a failure of the contractor to comply with the required standards and the contractor fails to address the complaint there are a range of contractual sanctions that the Home Office can and do impose.<\/p>
The Home Office is working with contractors to undertake profiling and trend analysis of complaints, including why there was an increase in 2015. The Home Office is also assessing whether the existing channels are sufficiently capturing service user and external party concerns.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"} } , "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"} , "answeringMemberPrinted" : {"_value" : "James Brokenshire"} , "dateOfAnswer" : {"_value" : "2016-02-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/447253/answer/previousversion/41640", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"} } , "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"} , "answeringMemberPrinted" : {"_value" : "James Brokenshire"} } , "questionFirstAnswered" : [{"_value" : "2016-02-04T15:32:27.353Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2016-01-25", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "ClearSprings Group"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many complaints her Department has received regarding services provided under contract by Clearsprings from (a) service users and (b) external parties in each of the last six years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4264", "label" : {"_value" : "Biography information for Stephen Doughty"} } , "tablingMemberConstituency" : {"_value" : "Cardiff South and Penarth"} , "tablingMemberPrinted" : [{"_value" : "Stephen Doughty"} ], "uin" : "23909"} , {"_about" : "http://data.parliament.uk/resources/447254", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/447254/answer", "answerText" : {"_value" : "
In 2012, Clearsprings Ready Homes (CRH) were awarded 2 contracts for the provision of asylum accommodation, transport and related services. The estimated contract value over seven years (5 + 2) for each region is:<\/ins><\/p> Wales Region \u2013 £55 million.<\/ins><\/p> London and South of England Region - £75 million.<\/ins><\/p> <\/ins><\/p> In 2006, Clearsprings were awarded 5 contracts for the provision of asylum accommodation and related services. The estimated contract value over the life of the contracts (2006 \u2013 2012) for each of the regions was:<\/ins><\/p> London - £88.3 million<\/ins><\/p> South East - £25.1million<\/ins><\/p> South West - £45.8 million<\/ins><\/p> East of England - £17.2 million<\/ins><\/p> Wales - £68.5 million<\/ins><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
, "dateOfAnswer" : {"_value" : "2016-01-28", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/447254/answer/previousversion/41690", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
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, "questionFirstAnswered" : [{"_value" : "2016-01-28T16:04:41.12Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-03-08T13:45:26.427Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2016-01-25", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "ClearSprings Group"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, what the value is of contracts awarded to Clearsprings by her Department in each of the last six years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4264", "label" : {"_value" : "Biography information for Stephen Doughty"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff South and Penarth"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Doughty"}
], "uin" : "23910"}
, {"_about" : "http://data.parliament.uk/resources/447263", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/447263/answer", "answerText" : {"_value" : " In line with government transparency commitments details of the standards required are already in the public domain.<\/p> The particular document that details the standards is titled \u2018COMPASS Project Schedule 2 - Statement of Requirements\u2019 and is available on the Contracts Finder Archive on the Data.Gov.UK Website at https://data.gov.uk/data/contracts-finder-archive/contract/487962/<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
, "dateOfAnswer" : {"_value" : "2016-02-01", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/447263/answer/previousversion/41641", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
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, "questionFirstAnswered" : [{"_value" : "2016-02-01T17:27:47.33Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2016-01-25", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Compass Contracts"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, if she will publish the delivery standards and criteria her Department sets for housing providers in the provision of housing to asylum seekers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4264", "label" : {"_value" : "Biography information for Stephen Doughty"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff South and Penarth"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Doughty"}
], "uin" : "23911"}
, {"_about" : "http://data.parliament.uk/resources/447264", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/447264/answer", "answerText" : {"_value" : " Clearsprings Ready Homes provide accommodation for asylum seekers under contract with the Home Office in Wales, London and the South East and South West of the UK only.<\/p> Data provided for September each year in respect of dispersed asylum seekers as follows:<\/p> <\/p> Location<\/p><\/td> Sept 2010<\/p><\/td> Sept 2011<\/p><\/td> Sept 2012<\/p><\/td> Sept 2013<\/p><\/td> Sept 2014<\/p><\/td> Sept 2015<\/p><\/td><\/tr> Cardiff<\/p><\/td> 921<\/p><\/td> 856<\/p><\/td> 796<\/p><\/td> 915<\/p><\/td> 909<\/p><\/td> 1086<\/p><\/td><\/tr> Wales<\/p><\/td> 1513<\/p><\/td> 1446<\/p><\/td> 1306<\/p><\/td> 1645<\/p><\/td> 1938<\/p><\/td> 2384<\/p><\/td><\/tr> London and the South<\/p><\/td> 1845<\/p><\/td> 1574<\/p><\/td> 1579<\/p><\/td> 1683<\/p><\/td> 1839<\/p><\/td> 1843<\/p><\/td><\/tr><\/tbody><\/table> <\/p> Source: https://www.gov.uk/government/statistics/immigration-statistics-july-to-september-2015<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
, "dateOfAnswer" : {"_value" : "2016-02-01", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/447264/answer/previousversion/41642", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
}
, "questionFirstAnswered" : [{"_value" : "2016-02-01T17:59:42.503Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2016-01-25", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "ClearSprings Group"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, how many asylum seekers have been accommodated by Clearsprings on behalf of her Department in (a) Cardiff, (b) Wales and (c) the UK in each of the last six years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4264", "label" : {"_value" : "Biography information for Stephen Doughty"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff South and Penarth"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Doughty"}
], "uin" : "23912"}
, {"_about" : "http://data.parliament.uk/resources/447303", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/447303/answer", "answerText" : {"_value" : " Information concerning how many people have been affected by the Removal of the Spare Room Subsidy in Cardiff South and Penarth constituency in each of the last 12 months is published and can be found at the link below:<\/p>In 2012, Clearsprings Ready Homes (CRH) were awarded 2 contracts for the provision of asylum accommodation, transport and related services. The estimated contract value over seven years (5 + 2) for each region is:<\/del><\/p>Wales Region \u2013 £75 million.<\/del><\/p>London and South of England Region - £55 million.<\/del><\/p>In 2006, Clearsprings were awarded 5 contracts for the provision of asylum accommodation and related services. The estimated contract value over the life of the contracts (2006 \u2013 2012) for each of the regions was:<\/del><\/p>London - £88.3 million<\/del><\/p>South East - £25.1million<\/del><\/p>South West - £45.8 million<\/del><\/p>East of England - £17.2 million<\/del><\/p>Wales - £68.5 million<\/del><\/p>