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The Driver and Vehicle Standards Agency (DVSA) is aware that some companies have been using bots or third-party applications to snap up appointments on its public booking service, as soon as they become available, leaving fewer test appointments for genuine learner drivers to purchase directly from the DVSA.<\/p>

These apps or bots are not approved by the DVSA.<\/p>

In January this year, the DVSA changed the terms and conditions for using the booking service to help prevent anyone from selling tests at profit. Since then, the DVSA has issued 192 warnings, 532 suspensions, and closed 438 businesses for misuse of its booking service.<\/p>

To ensure its booking system is used correctly, the DVSA has also:<\/p>