https://www.gov.uk/government/publications/personal-independence-payment-pip-assessment-second-independent-review-government-response<\/a>.<\/p> <\/p>
Improvements we have made include introducing the Video Relay Service for those with communication difficulties who use British Sign Language (BSL) so they are able to communicate with the Department more easily and also \u2018Next Generation Text\u2019 (NGT) for Deaf or hard of hearing claimants unable to use BSL or those unable to speak.<\/p>
<\/p>
For vulnerable claimants with no support available and who may not be able to engage with the claim process due to reduced mental capacity may be able to receive a visit from a DWP Visiting Officer to help them complete the PIP claim form.<\/p>
<\/p>
Where there is sufficient evidence available, a decision on entitlement to PIP can be made without the need for a face-to-face assessment with a Healthcare Professional. If a claimant is invited to attend an assessment and has difficulties travelling due to a severe disability they can discuss with the assessment provider to arrange potential rescheduling or have a home visit if they are unable to travel.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-01-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-01-19T11:14:55.883Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-01-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps she has taken to make the PIP application process more user-friendly for severely disabled people.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4648", "label" : {"_value" : "Biography information for Laura Smith"}
}
, "tablingMemberConstituency" : {"_value" : "Crewe and Nantwich"}
, "tablingMemberPrinted" : [{"_value" : "Laura Smith"}
], "uin" : "122343"}
, {"_about" : "http://data.parliament.uk/resources/818634", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/818634/answer", "answerText" : {"_value" : "
There is no requirement for Personal Independence Payment assessments to be undertaken specifically by doctors. The assessment is not a medical assessment requiring the assessor to diagnose a condition or its severity and recommend treatment options. The focus is on ensuring that the Health Professionals are experts in disability analysis, considering the effects of health conditions and impairments on an individual's daily life.<\/p>
<\/p>
Capita employ one medically qualified doctor as a Personal Independence Payment assessor.<\/p>
Independent Assessment Services do not currently employ any doctors as Personal Independent Payment assessors.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"}
}
, "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"}
, "dateOfAnswer" : {"_value" : "2018-01-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-01-18T16:23:42.567Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2018-01-24T17:28:26.763Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-01-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty's Government how many medically qualified doctors are Personal Independence Payment assessors.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/3785", "label" : {"_value" : "Biography information for Baroness Thomas of Winchester"}
}
, "tablingMemberPrinted" : [{"_value" : "Baroness Thomas of Winchester"}
], "uin" : "HL4511"}
, {"_about" : "http://data.parliament.uk/resources/818636", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/818636/answer", "answerText" : {"_value" : "
Decisions on entitlement to Personal Independent Payment are made by DWP Case Managers not the Assessment Provider. When a decision is overturned at appeal it does not necessarily mean the original decision was wrong. Many claimants provide additional written evidence not available to the original DWP Case Manager.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"}
}
, "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"}
, "dateOfAnswer" : {"_value" : "2018-01-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-01-18T16:24:08.837Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2018-01-24T17:29:20.423Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-01-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty's Government how many Personal Independence Payment assessors have been disciplined for making misleading reports on the basis of which decisions were made that were later overturned by a tribunal, in each of the last three years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/3785", "label" : {"_value" : "Biography information for Baroness Thomas of Winchester"}
}
, "tablingMemberPrinted" : [{"_value" : "Baroness Thomas of Winchester"}
], "uin" : "HL4513"}
, {"_about" : "http://data.parliament.uk/resources/809570", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/809570/answer", "answerText" : {"_value" : "
As stated in the Secretary of State for Work and Pensions\u2019 observations, DWP has set clear requirements on the professions, skills, experience and training of the Health Professionals that the Assessment Providers can use to carry out Personal Independence Payment assessments. In addition to their qualified profession, they must have at least two years\u2019 experience following registration, as well as awareness training in specific conditions.<\/p>
<\/p>
Health Assessment Providers frequently engage with medical experts, charities and relevant stakeholders to strengthen review and update training programmes for all their assessment staff.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
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, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2017-12-22", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-12-22T13:00:54.713Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-12-19", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to his observations on the public petition entitled PIP Assessment Criteria and Process of 21 November 2017, if he will make it his policy to specify minimum qualification and training requirements for all assessors.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4488", "label" : {"_value" : "Biography information for Martyn Day"}
}
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, "tablingMemberPrinted" : [{"_value" : "Martyn Day"}
], "uin" : "120228"}
, {"_about" : "http://data.parliament.uk/resources/809571", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/809571/answer", "answerText" : {"_value" : "
The Government response to the second independent review of the Personal Independence Payment (PIP) assessment, published on 18 December 2017, agreed with the recommendation that claimants should be given a clear explanation of their responsibilities and what information they should provide with their claim. It further set out that we will develop video content for PIP claimants, outlining the claim process and setting out the responsibilities of the claimant to provide supporting information with their claim. A series of four short videos are currently in development which will explain the PIP customer journey. The videos focus on the key stages of pre-claim, making a claim, providing supporting information and the PIP decision, and we aim to have them available to claimants in early 2018.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
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, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2017-12-21", "_datatype" : "dateTime"}
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, "questionFirstAnswered" : [{"_value" : "2017-12-21T15:45:23.287Z", "_datatype" : "dateTime"}
]}
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, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-12-19", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to his observations on the public petition entitled PIP Assessment Criteria and Process of 21 November 2017, what timescale his Department proposes for the development of video content for PIP claimants which sets out the (a) claim process and (b) responsibilities of the claimant to provide supporting information with their claim.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4488", "label" : {"_value" : "Biography information for Martyn Day"}
}
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, "tablingMemberPrinted" : [{"_value" : "Martyn Day"}
], "uin" : "120229"}
, {"_about" : "http://data.parliament.uk/resources/808809", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/808809/answer", "answerText" : {"_value" : "
We will use existing evidence that we hold for claimants. Where this is insufficient, we will seek further evidence.<\/p>
<\/p>"}
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}
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, "questionFirstAnswered" : [{"_value" : "2017-12-21T10:51:58.12Z", "_datatype" : "dateTime"}
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, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-12-18", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to Memo ADM 30/17 paragraph 7, what evidence is used to inform a LEAP exercise review of a claimant's Personal Independence Payment award.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1511", "label" : {"_value" : "Biography information for Lord Austin of Dudley"}
}
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, "tablingMemberPrinted" : [{"_value" : "Ian Austin"}
], "uin" : "119918"}
, {"_about" : "http://data.parliament.uk/resources/807157", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/807157/answer", "answerText" : {"_value" : "
The Personal Independence Payments (PIP) Assessment Guidance has been updated to reflect changes in how the Department considers whether an activity can be performed \u2018safely\u2019 and whether supervision is required.<\/p>
The criteria that will be followed in the Legal Entitlements and Administrative Practices exercise to review awards of PIP is set out in in this guidance.<\/p>"}
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}
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, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2017-12-20", "_datatype" : "dateTime"}
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, "questionFirstAnswered" : [{"_value" : "2017-12-20T16:09:22.327Z", "_datatype" : "dateTime"}
]}
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, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
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, "date" : {"_value" : "2017-12-15", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to his Department's publication ADM Memo 30/17, if he will publish the criteria used in the LEAP exercise to review awards of personal independent payment claimants who may be affected by the updated PIP Assessment Guidance detailed in the Written Statement of 2 November 2017, HCWS218.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1511", "label" : {"_value" : "Biography information for Lord Austin of Dudley"}
}
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, "tablingMemberPrinted" : [{"_value" : "Ian Austin"}
], "uin" : "119805"}
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