The Central Digital and Data Office (CDDO), in the Cabinet Office, has established a programme to support departments managing legacy IT. CDDO has agreed a framework to identify \u2018red-rated\u2019 systems, indicating high levels of risk surrounding certain assets within the IT estate. Departments have committed to have remediation plans in place for these systems by next year (2025).<\/p>
It is not appropriate to release sensitive information held about specific red-rated systems or more detailed plans for remediation within Home Office IT estate, as this information could indicate which systems are at risk, and may highlight potential security vulnerabilities.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4503", "label" : {"_value" : "Biography information for Chris Philp"} } , "answeringMemberConstituency" : {"_value" : "Croydon South"} , "answeringMemberPrinted" : {"_value" : "Chris Philp"} , "dateOfAnswer" : {"_value" : "2024-05-13", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-05-13T16:45:00.32Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-05-07", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, with reference to the guidance by the Central Digital and Data Office entitled Guidance on the Legacy IT Risk Assessment Framework, published on 29 September 2023, a) how many red-rated IT systems are used by his Department; and how many red-rated IT systems have been identified since 4 December 2023.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4654", "label" : {"_value" : "Biography information for Matt Rodda"} } , "tablingMemberConstituency" : {"_value" : "Reading East"} , "tablingMemberPrinted" : [{"_value" : "Matt Rodda"} ], "uin" : "25011"} , {"_about" : "http://data.parliament.uk/resources/1701524", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1701524/answer", "answerText" : {"_value" : "
The Central Digital and Data Office (CDDO), in the Cabinet Office, has established a programme to support departments managing legacy IT. CDDO has agreed a framework to identify \u2018red-rated\u2019 systems, indicating high levels of risk surrounding certain assets within the IT estate. Departments have committed to have remediation plans in place for these systems by next year (2025). It is not appropriate to release sensitive information held about specific red-rated systems or more detailed plans for remediation within the Home Department\u2019s IT estate, as this information could indicate which systems are at risk, and may highlight potential security vulnerabilities.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4503", "label" : {"_value" : "Biography information for Chris Philp"} } , "answeringMemberConstituency" : {"_value" : "Croydon South"} , "answeringMemberPrinted" : {"_value" : "Chris Philp"} , "dateOfAnswer" : {"_value" : "2024-04-24", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-04-24T09:09:11.497Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-04-16", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, with reference to the policy paper entitled Transforming for a digital future: 2022 to 2025 roadmap for digital and data, updated on 29 February 2024, what steps his Department has taken to mitigate the risks of red-rated legacy IT systems.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4479", "label" : {"_value" : "Biography information for Nick Thomas-Symonds"} } , "tablingMemberConstituency" : {"_value" : "Torfaen"} , "tablingMemberPrinted" : [{"_value" : "Nick Thomas-Symonds"} ], "uin" : "22075"} , {"_about" : "http://data.parliament.uk/resources/1690060", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1690060/answer", "answerText" : {"_value" : "
The exact number of people awaiting decisions on applications to the Home Office as a result of technical issues in each month since January 2023 is not information currently held in a reportable format.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"} } , "answeringMemberConstituency" : {"_value" : "Corby"} , "answeringMemberPrinted" : {"_value" : "Tom Pursglove"} , "dateOfAnswer" : {"_value" : "2024-02-27", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-02-27T16:39:02.44Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-02-19", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many people are awaiting decisions on applications to the Home Office as a result of technical issues in each month since January 2023.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "14658"} , {"_about" : "http://data.parliament.uk/resources/1690061", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1690061/answer", "answerText" : {"_value" : "
Increasingly since 2023, applications to remain in the United Kingdom have been processed on the new caseworking system, Atlas.<\/p>
It is a complex system that has many integrated services such as security checking, sending notifications to applicants, triggering the production of BRP cards or creation of digital status. Whilst there have been some issues encountered as Atlas has been developed, no systemic issues have been identified that have caused concerns to be raised with the third-party IT suppliers helping develop and support Atlas.<\/p>
Most technical issues are resolved within days.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"} } , "answeringMemberConstituency" : {"_value" : "Corby"} , "answeringMemberPrinted" : {"_value" : "Tom Pursglove"} , "dateOfAnswer" : {"_value" : "2024-02-27", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "14660"} , {"_value" : "14661"} , {"_value" : "14663"} , {"_value" : "14664"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-02-27T16:06:31.457Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-02-19", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what is the cause of recent technical issues delaying home office applications.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "14659"} , {"_about" : "http://data.parliament.uk/resources/1690062", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1690062/answer", "answerText" : {"_value" : "
Increasingly since 2023, applications to remain in the United Kingdom have been processed on the new caseworking system, Atlas.<\/p>
It is a complex system that has many integrated services such as security checking, sending notifications to applicants, triggering the production of BRP cards or creation of digital status. Whilst there have been some issues encountered as Atlas has been developed, no systemic issues have been identified that have caused concerns to be raised with the third-party IT suppliers helping develop and support Atlas.<\/p>
Most technical issues are resolved within days.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"} } , "answeringMemberConstituency" : {"_value" : "Corby"} , "answeringMemberPrinted" : {"_value" : "Tom Pursglove"} , "dateOfAnswer" : {"_value" : "2024-02-27", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "14659"} , {"_value" : "14661"} , {"_value" : "14663"} , {"_value" : "14664"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-02-27T16:06:31.507Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-02-19", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, if he will make an assessment of trends in the number of technical issues in relation to home office applications since January 2023.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "14660"} , {"_about" : "http://data.parliament.uk/resources/1690063", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1690063/answer", "answerText" : {"_value" : "
Increasingly since 2023, applications to remain in the United Kingdom have been processed on the new caseworking system, Atlas.<\/p>
It is a complex system that has many integrated services such as security checking, sending notifications to applicants, triggering the production of BRP cards or creation of digital status. Whilst there have been some issues encountered as Atlas has been developed, no systemic issues have been identified that have caused concerns to be raised with the third-party IT suppliers helping develop and support Atlas.<\/p>
Most technical issues are resolved within days.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"} } , "answeringMemberConstituency" : {"_value" : "Corby"} , "answeringMemberPrinted" : {"_value" : "Tom Pursglove"} , "dateOfAnswer" : {"_value" : "2024-02-27", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "14659"} , {"_value" : "14660"} , {"_value" : "14663"} , {"_value" : "14664"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-02-27T16:06:31.537Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2024-02-19", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: ICT"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what steps his Department is taking to tackle technical issues in relation to home office applications.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "14661"} , {"_about" : "http://data.parliament.uk/resources/1690064", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1690064/answer", "answerText" : {"_value" : "
Where there is a technical issue which prevents caseworkers from taking action on a case, the department will seek to address these as quickly as possible and resolve these so the case can be completed within its service standard. Where the technical issue may cause the case to go out of service standard, caseworking teams will write to the customer to inform them of the delay and keep them informed of progress.<\/p>
<\/p>