{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?hansardHeading=Concentrix%3A+Standards", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?hansardHeading=Concentrix%3A+Standards", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_metadata=all&hansardHeading=Concentrix%3A+Standards", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&hansardHeading=Concentrix%3A+Standards", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?hansardHeading=Concentrix%3A+Standards", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?hansardHeading=Concentrix%3A+Standards", "items" : [{"_about" : "http://data.parliament.uk/resources/622127", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622127/answer", "answerText" : {"_value" : "
HM Revenue and Customs (HMRC) uses a wide range of mechanisms to monitor the performance of Concentrix. This includes active supplier management via dedicated commercial and operational teams and against defined targets, regular service delivery reviews and the collation of defined performance management information against targets.<\/p>
As such, meetings (including telephone conferences) are conducted on a daily, weekly, monthly, quarterly and annual basis. HM Treasury also monitors the performance of Concentrix in conjunction with HMRC. Given these circumstances specific dates of meetings are not collated and published.<\/p>
HMRC and HM Treasury do not routinely publish details of discussions with external suppliers.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2016-11-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "50307"} , {"_value" : "50308"} , {"_value" : "50309"} , {"_value" : "50479"} , {"_value" : "50480"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-11-03T17:38:03.277Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2016-10-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Concentrix: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, if he will publish any performance reviews of the Concentrix tax credit contract conducted by (a) HM Revenue and Customs and (b) his Department.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4418", "label" : {"_value" : "Biography information for Justin Madders"} } , "tablingMemberConstituency" : {"_value" : "Ellesmere Port and Neston"} , "tablingMemberPrinted" : [{"_value" : "Justin Madders"} ], "uin" : "50478"} , {"_about" : "http://data.parliament.uk/resources/622128", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622128/answer", "answerText" : {"_value" : "
HM Revenue and Customs (HMRC) uses a wide range of mechanisms to monitor the performance of Concentrix. This includes active supplier management via dedicated commercial and operational teams and against defined targets, regular service delivery reviews and the collation of defined performance management information against targets.<\/p>
As such, meetings (including telephone conferences) are conducted on a daily, weekly, monthly, quarterly and annual basis. HM Treasury also monitors the performance of Concentrix in conjunction with HMRC. Given these circumstances specific dates of meetings are not collated and published.<\/p>
HMRC and HM Treasury do not routinely publish details of discussions with external suppliers.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2016-11-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "50307"} , {"_value" : "50308"} , {"_value" : "50309"} , {"_value" : "50478"} , {"_value" : "50480"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-11-03T17:38:02.967Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2016-10-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Concentrix: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, if he will publish the dates of any meeting which were held between Concentrix and (a) HM Revenue and Customs and (b) his Department for the purposes of monitoring the performance of Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4418", "label" : {"_value" : "Biography information for Justin Madders"} } , "tablingMemberConstituency" : {"_value" : "Ellesmere Port and Neston"} , "tablingMemberPrinted" : [{"_value" : "Justin Madders"} ], "uin" : "50479"} , {"_about" : "http://data.parliament.uk/resources/622129", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622129/answer", "answerText" : {"_value" : "
As announced on 7th October, the National Audit Office will be conducting an investigation into HM Revenue and Customs\u2019 contract with Concentrix.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2016-11-03", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-11-03T14:58:58.033Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2016-10-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Concentrix: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, if he will conduct an official investigation into HM Revenue and Customs' conduct in relation to monitoring the performance of Concentrix since that company was awarded the tax credit contract in 2014.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4418", "label" : {"_value" : "Biography information for Justin Madders"} } , "tablingMemberConstituency" : {"_value" : "Ellesmere Port and Neston"} , "tablingMemberPrinted" : [{"_value" : "Justin Madders"} ], "uin" : "50505"} , {"_about" : "http://data.parliament.uk/resources/622130", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622130/answer", "answerText" : {"_value" : "
HM Revenue and Customs (HMRC) uses a wide range of mechanisms to monitor the performance of Concentrix. This includes active supplier management via dedicated commercial and operational teams and against defined targets, regular service delivery reviews and the collation of defined performance management information against targets.<\/p>
As such, meetings (including telephone conferences) are conducted on a daily, weekly, monthly, quarterly and annual basis. HM Treasury also monitors the performance of Concentrix in conjunction with HMRC. Given these circumstances specific dates of meetings are not collated and published.<\/p>
HMRC and HM Treasury do not routinely publish details of discussions with external suppliers.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2016-11-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "50307"} , {"_value" : "50308"} , {"_value" : "50309"} , {"_value" : "50478"} , {"_value" : "50479"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-11-03T17:38:03.34Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2016-10-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Concentrix: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, if he will publish the minutes of any meeting which were held between Concentrix and (a) HM Revenue and Customs and (b) his Department for the purposes of monitoring the performance of Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4418", "label" : {"_value" : "Biography information for Justin Madders"} } , "tablingMemberConstituency" : {"_value" : "Ellesmere Port and Neston"} , "tablingMemberPrinted" : [{"_value" : "Justin Madders"} ], "uin" : "50480"} , {"_about" : "http://data.parliament.uk/resources/622131", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622131/answer", "answerText" : {"_value" : "
People with outstanding tax credit claims should contact HM Revenue and Customs (HMRC).<\/p>
<\/p>
The Concentrix contract is managed by the HMRC Commercial Team supported by HMRC Operational Service Management Team.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2016-11-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "50475"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-11-03T15:13:06.57Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2016-10-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Concentrix: Standards"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, who (a) in his Department and (b) at HM Revenue and Customs has the responsibility for monitoring the Concentrix tax credit contract.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4418", "label" : {"_value" : "Biography information for Justin Madders"} } , "tablingMemberConstituency" : {"_value" : "Ellesmere Port and Neston"} , "tablingMemberPrinted" : [{"_value" : "Justin Madders"} ], "uin" : "50481"} , {"_about" : "http://data.parliament.uk/resources/622134", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/622134/answer", "answerText" : {"_value" : "