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<\/p>

Under the Postal Services Act 2011, Parliament gave Ofcom, as an independent regulator for postal services, the primary statutory duty to secure the provision of the universal service.<\/p>

<\/p>

Parliament has given Ofcom the regulatory powers and tools it needs to intervene in the market if the universal service is ever at risk. It is for Ofcom to determine how it uses its powers and tools in support of its statutory duties.<\/p>

<\/p>

Ofcom also has a duty to promote competition where that benefits consumers, though should the two duties be in conflict it is the universal service that takes precedence in the interests of postal users.<\/p>

<\/p>

<\/p>

More information about Ofcom's regulatory regime can be found on its website (www.ofcom.org.uk).<\/p>

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