Our priorities are people\u2019s safety and ensuring that they receive the support they are entitled to. We will contact anyone who has not engaged in a telephone Work Capability Assessment arranged since 2 November 2020 to establish if they have a good reason for not attending or participating. Claimants will be given the opportunity to explain why they did not, or could not attend or participate in the telephone assessment and where good cause is provided and accepted, support will continue<\/p>
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