The NHS Complaint Regulations do not impose working day deadlines on responding to complaints but they do require a complaint to be investigated proportionately to its complexity. A timescale must be agreed with the complainant at an initial meeting, or if the complainant declines this meeting, the National Health Service body must write to the complainant informing them of how long the complaint will take to be investigated.<\/p>
<\/p>
If a complainant is unhappy with their complaint outcome or a delay in the NHS responding they have the right to approach the Health Service Ombudsman and ask them to investigate. The Ombudsman is independent of the NHS and Government being accountable to Parliament.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4065", "label" : {"_value" : "Biography information for Dame Jackie Doyle-Price"} } , "answeringMemberConstituency" : {"_value" : "Thurrock"} , "answeringMemberPrinted" : {"_value" : "Jackie Doyle-Price"} , "dateOfAnswer" : {"_value" : "2018-12-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-12T11:41:34.62Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "NHS: Complaints"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, what redress is available to people who have not received a response from an NHS Trust to a complaint within the 40 working day deadline.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3973", "label" : {"_value" : "Biography information for Grahame Morris"} } , "tablingMemberConstituency" : {"_value" : "Easington"} , "tablingMemberPrinted" : [{"_value" : "Grahame Morris"} ], "uin" : "198809"} , {"_about" : "http://data.parliament.uk/resources/1019935", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019935/answer", "answerText" : {"_value" : "
Transferable tax history (TTH) is expected to increase tax receipts from the oil and gas sector by £65 million between tax years 2018-19 and 2023-24. This is based on forecast oil and gas prices as set by the independent Office for Budget Responsibility.<\/p>
<\/p>
A higher oil price will encourage investment in oil and gas extraction, facilitating more transactions for oil and gas fields and increasing the use of the TTH mechanism. Therefore, TTH would help increase revenues from oil and gas through increased production.<\/p>
<\/p>
A lower oil price will reduce the incentive for investment and decrease the likelihood that mature oil and gas fields will be sold. In this scenario the yield from new investment as a result of TTH will be lower. However, a low oil price is unlikely to result in TTH having a negative impact on tax receipts.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2018-12-14", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-14T08:51:28.883Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Offshore Industry: Taxation"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, if he will make an assessment of the effect of trends in the level of oil prices on the cost to the public purse of the Transferable Tax History.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "198900"} , {"_about" : "http://data.parliament.uk/resources/1019938", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019938/answer", "answerText" : {"_value" : "
Between 6-8 November, the Home Secretary held a series of meetings with Microsoft, Twitter, and Snap, Google and Facebook. In those meetings, the Home Secretary reiterated his personal commitment to tackle child sexual abuse and exploitation and reinforced his key demands of tech companies, which he set out in his speech on combating child sexual exploitation and abuse at the NSPCC on 3 September.<\/p>
The Home Secretary also pushed for increased transparency across all their efforts to tackle abuses of their platforms and stressed the need for companies to demonstrate they were enforcing their terms and conditions.<\/p>
The companies affirmed their commitment to tackling child sexual exploitation and abuse on their platforms; set out steps they are taking to develop new technologies and policies to make their platforms safer; and agreed to continue to engage closely with the government on taking further actions to detect grooming (including sharing appropriate information with partners and deploying new tools) that were appropriate for their platforms.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4399", "label" : {"_value" : "Biography information for Victoria Atkins"} } , "answeringMemberConstituency" : {"_value" : "Louth and Horncastle"} , "answeringMemberPrinted" : {"_value" : "Victoria Atkins"} , "dateOfAnswer" : {"_value" : "2018-12-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-12T17:33:21.227Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Offences against Children: Social Media"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what the (a) outcomes and (b) agreements were that he reached on online child grooming with representatives of (i) Microsoft, (ii) Facebook, (iii) Google, (iv) Snap and (v) Twitter on his recent visit to the US.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4006", "label" : {"_value" : "Biography information for Dr Matthew Offord"} } , "tablingMemberConstituency" : {"_value" : "Hendon"} , "tablingMemberPrinted" : [{"_value" : "Dr Matthew Offord"} ], "uin" : "198815"} , {"_about" : "http://data.parliament.uk/resources/1019939", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019939/answer", "answerText" : {"_value" : "
Transferable tax history will encourage new investment into the North Sea and prolong the productive life of the basin. This will help protect the 280,000 jobs across the UK that are supported by the industry.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2018-12-14", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "198904"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-14T08:54:00.51Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Offshore Industry: Taxation"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, what plans he has put in place to maintain job security for workers on North Sea oil rigs when Transferable Tax History is implemented.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "198901"} , {"_about" : "http://data.parliament.uk/resources/1019942", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019942/answer", "answerText" : {"_value" : "
Tackling online grooming is one of our highest priorities, and we are in-creasing our investment in law enforcement and legislating on online harms to bear down on the threat. In November the Home Secretary also co-hosted a \u2018Hackathon\u2019 in the US, where tech companies developed an artificial intelligence product to detect online grooming that will be licensed free of charge to technology companies worldwide.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4399", "label" : {"_value" : "Biography information for Victoria Atkins"} } , "answeringMemberConstituency" : {"_value" : "Louth and Horncastle"} , "answeringMemberPrinted" : {"_value" : "Victoria Atkins"} , "dateOfAnswer" : {"_value" : "2018-12-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-12T17:34:11.253Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Offences against Children: Social Media"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what steps his Department is taking to encourage social media companies to tackle the grooming of young children on the platforms of those companies.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4006", "label" : {"_value" : "Biography information for Dr Matthew Offord"} } , "tablingMemberConstituency" : {"_value" : "Hendon"} , "tablingMemberPrinted" : [{"_value" : "Dr Matthew Offord"} ], "uin" : "198816"} , {"_about" : "http://data.parliament.uk/resources/1019944", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019944/answer", "answerText" : {"_value" : "
Restricting the use of transferable tax history (TTH) in this way will make it an unattractive tool for new entrants to the basin.<\/p>
<\/p>
TTH has been carefully designed to put new entrants in the same tax position as current licensees. Creating a two-tier system where new entrants must meet stricter criteria than existing operators to receive tax relief will discourage much needed new investment into the basin.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2018-12-14", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-12-14T08:55:11.707Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2018-12-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Offshore Industry: Taxation"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, if he will make an assessment of the potential merits of limiting Transferable Tax History claims to incoming companies\u2019 investment in (a) infrastructure, (b) maintenance, (c) retraining and (d) methane reduction.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "198902"} , {"_about" : "http://data.parliament.uk/resources/1019945", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1019945/answer", "answerText" : {"_value" : "
Government tax revenues from North Sea Oil and Gas companies over the last three years are reproduced in the table below. More details can be found in Table 11.11 in the publication \u201cStatistics of Government revenues from UK Oil and Gas production<\/em>\u201d. Total Government revenue, including oil licence fees, is published by the Oil and Gas Authority at \u201cTable: Government revenues from UK oil and gas production 1964/65-2017/18<\/em>\u201d<\/p> <\/p> <\/p> <\/p><\/td> 2015-16<\/p><\/td> 2016-17<\/p><\/td> 2017-18<\/p><\/td><\/tr> Total tax revenues (£m)<\/p><\/td> -2<\/p><\/td> -350<\/p><\/td> 1,188<\/p><\/td><\/tr> Licence fees (£m)<\/p><\/td> 71<\/p><\/td> 65<\/p><\/td> 62<\/p><\/td><\/tr> Total Gov Revenue (£m)<\/p><\/td> 69<\/p><\/td> -285<\/p><\/td> 1,250<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Link to publications: https://www.gov.uk/government/statistics/government-revenues-from-uk-oil-and-gas-production--2<\/a><\/strong><\/p>