The Home Office and our accommodation providers take complaints extremely seriously and have robust procedures in place to inspect, investigate and resolve when specific information is received. In the first instance, issues with Asylum Accommodation should be reported to the relevant Provider, for them to resolve. Where a Provider does not resolve a complaint satisfactorily, or the response is considered inadequate, then the complaint can be brought directly to UKVI, including via Migrant Help or another representative. Our records show that between October 2016 and October 2017 UKVI have received 68 complaints concerning G4S service to asylum seekers. These figures are based on local management information. This information has not been quality assured under National Statistics protocols, is subject to change and should be treated as provisional.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"} } , "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"} , "answeringMemberPrinted" : {"_value" : "Caroline Nokes"} , "dateOfAnswer" : {"_value" : "2018-04-24", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-04-24T15:36:43.947Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2017-10-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Asylum: Housing"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many complaints have been made against G4S in the last year on its service to asylum seekers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4031", "label" : {"_value" : "Biography information for Rachel Reeves"} } , "tablingMemberConstituency" : {"_value" : "Leeds West"} , "tablingMemberPrinted" : [{"_value" : "Rachel Reeves"} ], "uin" : "106326"} , {"_about" : "http://data.parliament.uk/resources/765663", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/765663/answer", "answerText" : {"_value" : "
The Government understands that police demand is changing and becoming increasingly complex. That is why, after speaking to all forces in England and Wales, we have provided a comprehensive funding settlement which will increase total investment in the police system by over £460m in 2018/19, including £280m of additional income from Council Tax going directly to Police and Crime Commissioners to spend locally.<\/p>
In Avon and Somerset the PCC welcomed the settlement and set out plans to recruit 200 new police officers in 2018/19 and a similar number in following years.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1561", "label" : {"_value" : "Biography information for Mr Nick Hurd"} } , "answeringMemberConstituency" : {"_value" : "Ruislip, Northwood and Pinner"} , "answeringMemberPrinted" : {"_value" : "Mr Nick Hurd"} , "dateOfAnswer" : {"_value" : "2018-06-28", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-06-28T11:50:53.02Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2017-10-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Avon and Somerset Police"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, with reference to the letter she received from the Chief Constable of Avon and Somerset Police dated 18 September 2017, what resources she plans to provide to prevent that force reaching breaking point.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4621", "label" : {"_value" : "Biography information for Darren Jones"} } , "tablingMemberConstituency" : {"_value" : "Bristol North West"} , "tablingMemberPrinted" : [{"_value" : "Darren Jones"} ], "uin" : "106040"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 2, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }