{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?max-AnswerDate=2015-03-24&sessionNumber=4&dateTabled=2014-12-05", "items" : [{"_about" : "http://data.parliament.uk/resources/168118", "AnsweringBody" : [{"_value" : "Foreign and Commonwealth Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168118/answer", "answerText" : {"_value" : "

We are aware of the role of Khatm-e-Nubuwwat in Pakistan and the support it provides to the prosecution team in the Asia Bibi case. We remain concerned about the case of Asia Bibi and the court\u2019s decision to uphold the imposition of the death penalty for blasphemy. We hope the verdict will be overturned on appeal. We trust the courts in Pakistan will ensure a fair and swift hearing of her appeal in the Supreme Court.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3474", "label" : {"_value" : "Biography information for Baroness Anelay of St Johns"} } , "answeringMemberPrinted" : {"_value" : "Baroness Anelay of St Johns"} , "dateOfAnswer" : {"_value" : "2014-12-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-16T14:35:27.127Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "16"} , "answeringDeptShortName" : {"_value" : "Foreign and Commonwealth Office"} , "answeringDeptSortName" : {"_value" : "Foreign and Commonwealth Office"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pakistan"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what assessment they have made of the role and activities of Khatm-e-Nubuwwat and in particular its role in the prosecution in Pakistan of Mrs Asia Bibi on charges of blasphemy.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3364", "label" : {"_value" : "Biography information for Baroness Cox"} } , "tablingMemberPrinted" : [{"_value" : "Baroness Cox"} ], "uin" : "HL3460"} , {"_about" : "http://data.parliament.uk/resources/168119", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168119/answer", "answerText" : {"_value" : "

As the noble Lord is aware, there is no universally agreed definition of genetic modification or \u201cGM\u201d in humans.<\/p>

<\/p>

<\/strong><\/p>

<\/p>

The Human Fertilisation and Embryology Authority\u2019s report of its public dialogue exercise referred to the mitochondrial donation techniques as \u201cgerm-line modification\u201d, and the Nuffield Council on Bioethics\u2019 review of Novel Techniques for the Prevention of Mitochondrial DNA Disorders referred to them as a form of \u201cgerm line gene therapy\u201d. As the purpose of mitochondrial donation would be to prevent the transmission of serious mitochondrial disease from mother to child, we agree with this.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/2000", "label" : {"_value" : "Biography information for Earl Howe"} } , "answeringMemberPrinted" : {"_value" : "Earl Howe"} , "dateOfAnswer" : {"_value" : "2014-12-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-16T14:46:44.687Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "IVF"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government, further to the Written Answers by Earl Howe on 30 October 2013 (WA 259), 26 November 2013 (WA 263), 3 December 2013 (WA 36) and 3 December 2014 (HL3158), whether they can provide specific examples of internationally authoritative sources using terms like \"genetic modification,\" \"GM\" and \"germline\" in \"rather mixed and odd ways\"; and what assessment they have made of the consistency of such use compared to the consistency of their definition with sources they consider to be authoritative.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/738", "label" : {"_value" : "Biography information for Lord Alton of Liverpool"} } , "tablingMemberPrinted" : [{"_value" : "Lord Alton of Liverpool"} ], "uin" : "HL3461"} , {"_about" : "http://data.parliament.uk/resources/168120", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168120/answer", "answerText" : {"_value" : "

We are advised by the Human Fertilisation and Embryology Authority (HFEA) that<\/p>

<\/p>

its Scientific and Clinical Advances Advisory Committee (SCAAC) regularly reviews the literature regarding alternative methods to derive human embryonic stem cells so that the HFEA Licence Committee can bear it in mind when considering research licence applications and renewals of licences, in order to ensure that the continued use of embryos is necessary or desirable for the specified principal purposes. SCAAC last considered a literature review on this topic on 4 June 2014 and the paper is available on the HFEA website at:<\/p>

<\/p>

<\/p>

<\/p>

http://www.hfea.gov.uk/9152.html<\/p>

<\/p>

<\/p>

<\/p>

We are advised that the journal articles referred to by the noble Lord will be considered in the next review process.<\/p>

<\/p>

<\/p>

<\/p>

We are also advised that the research project to which the noble Lord refers first expressly used the phrase \u201cto improve the outcome of infertility treatments\u201d in May 2013.<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

As the noble Lord is aware, the regulation making power in section 3ZA of the Human Fertilisation and Embryology Act 1990, as amended, is limited to enabling regulations to be made to allow an egg or embryo to which a mitochondrial donation technique has been applied to be recognised as a permitted egg or embryo and, therefore, suitable to be placed in a woman. There is no cure for mitochondrial disease. The intended purpose of the draft regulations is to prevent the transmission of serious mitochondrial disease from mother to child in the first instance.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/2000", "label" : {"_value" : "Biography information for Earl Howe"} } , "answeringMemberPrinted" : {"_value" : "Earl Howe"} , "dateOfAnswer" : {"_value" : "2014-12-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-18T15:56:01.823Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Stem Cells"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government, further to the Written Answer by Earl Howe on 4 December (HL3090), whether the Human Fertilisation and Embryology Authority\u2019s Scientific and Clinical Advances Advisory Committee and its Licence Committee will provide their own assessment of the journal articles concerned in order to ensure that the continued use of embryos is necessary or desirable for the specified principal purposes; how they consider the feasibility of treating degenerative conditions such as those listed in Annex D of the mitochondrial donation consultation document might be affected by the findings in the aforementioned journal articles; for how long the research project concerned has been investigating the use of embryonic stem cells \"to improve the outcome of infertility treatments\"; and in what ways their possible clinical use in treating infertility might impel the Secretary of State to include things specified in the regulations which would not otherwise fall within the definitions of \"embryo\", \"eggs\", \"sperm\" or \"gametes\".", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/738", "label" : {"_value" : "Biography information for Lord Alton of Liverpool"} } , "tablingMemberPrinted" : [{"_value" : "Lord Alton of Liverpool"} ], "uin" : "HL3462"} , {"_about" : "http://data.parliament.uk/resources/168121", "AnsweringBody" : [{"_value" : "Department for Culture Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168121/answer", "answerText" : {"_value" : "

As a result of our analysis of the responses to the two consultations it is clear that more detail is required as to how a replacement for the Levy would work. In order to enable a fair comparison between reform and replacement we will work up the \u201cracing right\u201d proposal and engage constructively with stakeholders so that a fully informed decision can be made. We will consult early in the New Year.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4161", "label" : {"_value" : "Biography information for Lord Gardiner of Kimble"} } , "answeringMemberPrinted" : {"_value" : "Lord Gardiner of Kimble"} , "dateOfAnswer" : {"_value" : "2014-12-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-11T16:22:11.187Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "10"} , "answeringDeptShortName" : {"_value" : "Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Culture, Media and Sport"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Horse Racing: Betting"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what is the current status of their consultation on the reform of the Horserace Betting Levy in the light of the Chancellor of the Exchequer's Autumn Statement announcement of the introduction of a racing right.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2492", "label" : {"_value" : "Biography information for Lord Lipsey"} } , "tablingMemberPrinted" : [{"_value" : "Lord Lipsey"} ], "uin" : "HL3463"} , {"_about" : "http://data.parliament.uk/resources/168122", "AnsweringBody" : [{"_value" : "Foreign and Commonwealth Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168122/answer", "answerText" : {"_value" : "We have been discussing this matter with the Libyan authorities, not the Syrian government. While we do not intend to negotiate a compensation settlement with the Libyan authorities, once stability returns, and our Embassy re-opens, we will again encourage the Libyans to engage with UK victims seeking redress, including those seeking compensation and their legal representatives. The Prime Minister, my right hon. Friend the Member for Witney (Mr Cameron), has said that he is committed to doing this and has asked the National Security Advisor to lead cross-government efforts to engage the Libyans on reconciliation initiatives. The Government will also continue to promote broad and lasting reconciliation between Libya and affected UK communities."} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3474", "label" : {"_value" : "Biography information for Baroness Anelay of St Johns"} } , "answeringMemberPrinted" : {"_value" : "Baroness Anelay of St Johns"} , "dateOfAnswer" : {"_value" : "2014-12-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-17T14:28:44.67Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "16"} , "answeringDeptShortName" : {"_value" : "Foreign and Commonwealth Office"} , "answeringDeptSortName" : {"_value" : "Foreign and Commonwealth Office"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Terrorism: Northern Ireland"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what is the current state of discussions with the relevant authority in Syria concerning compensation for those in Northern Ireland who were injured as a result of explosives and guns that were supplied to the IRA.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2479", "label" : {"_value" : "Biography information for Lord Laird"} } , "tablingMemberPrinted" : [{"_value" : "Lord Laird"} ], "uin" : "HL3464"} , {"_about" : "http://data.parliament.uk/resources/168123", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168123/answer", "answerText" : {"_value" : "

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. The CQC is responsible for developing and consulting on its methodology for assessing whether providers are meeting the registration requirements.<\/p>

<\/p>

<\/p>

<\/p>

The CQC has advised the following:<\/p>

<\/p>

<\/strong><\/p>

<\/p>

Following feedback from national and local stakeholders, and working with NHS England, the CQC last week completed a comprehensive review of the general practitioner intelligent monitoring data and, as a result, made a number of changes to the intelligent monitoring tool.<\/p>

<\/p>

<\/p>

<\/p>

The CQC uses nationally available published data and will continue to work with the data providers to ensure that robust data are used.<\/p>

<\/p>

<\/p>

<\/p>

The CQC is also reviewing the quality assurance of all of its outward facing analyses to ensure any necessary actions are taken to deliver quality data analysis in the future.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/2000", "label" : {"_value" : "Biography information for Earl Howe"} } , "answeringMemberPrinted" : {"_value" : "Earl Howe"} , "dateOfAnswer" : {"_value" : "2014-12-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-18T15:35:19.633Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "General Practitioners"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what action they plan to take to ensure that general practitioner risk data are correct.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4153", "label" : {"_value" : "Biography information for Lord Kennedy of Southwark"} } , "tablingMemberPrinted" : [{"_value" : "Lord Kennedy of Southwark"} ], "uin" : "HL3465"} , {"_about" : "http://data.parliament.uk/resources/168124", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168124/answer", "answerText" : {"_value" : "

Combating cyber crime is a core part of the National Cyber Security Strategy, which is underpinned by the National Cyber Security Programme (NCSP) and £860 million of investment over five years. The Government has so far committed around 10% of NCSP funding to build law enforcement capabilities to tackle cyber crime. This includes the establishment of the National Cyber Crime Unit (NCCU) in the National Crime Agency (NCA), and cyber teams within each of the Regional Organised Crime Units across England and Wales.<\/p>

Almost every major cyber crime investigation has an international element and as a result the NCA has prioritised building partnerships with key international partners to tackle this common cyber threat.<\/p>

To this end, and as a result of NCSP investment, the NCA has deployed a number of International Liaison Officers overseas. The NCA, EU and other international partners (US, New Zealand, Australia and Canada) have agreed common threats and goals which are informing the development of a model for proactive global joint cyber investigations. Over the past year the NCCU has led the UK response in a number of global operations targeting malware and the unit has a leading role in the Joint Cybercrime Action Taskforce (J-CAT) hosted at the European Cyber Crime Centre at Europol.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1091", "label" : {"_value" : "Biography information for Lord Bates"} } , "answeringMemberPrinted" : {"_value" : "Lord Bates"} , "dateOfAnswer" : {"_value" : "2014-12-15", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-15T12:48:28.2Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Cybercrime"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what action they are taking with international partners to close down cybercrime networks.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4153", "label" : {"_value" : "Biography information for Lord Kennedy of Southwark"} } , "tablingMemberPrinted" : [{"_value" : "Lord Kennedy of Southwark"} ], "uin" : "HL3466"} , {"_about" : "http://data.parliament.uk/resources/168125", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168125/answer", "answerText" : {"_value" : "

The Government recognises that eCall has the potential to improve road safety further, but it is important that each initiative is carefully considered on its merits. After considering the results of independent research we are concerned that the benefits of making eCall mandatory in all new cars will not justify the cost of implementing it in the UK. That is why the UK does not support the EU proposed mandatory installation of eCall in new passenger cars and vans at this time. Motorists should be free to choose a third party eCall system if they wish, and calls from these systems are already supported by UK emergency call centres.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1557", "label" : {"_value" : "Biography information for Baroness Kramer"} } , "answeringMemberPrinted" : {"_value" : "Baroness Kramer"} , "dateOfAnswer" : {"_value" : "2014-12-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-10T15:31:55.167Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Roads: Accidents"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what is their assessment of the eCall system to be introduced in motor cars from 31 March 2018.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4153", "label" : {"_value" : "Biography information for Lord Kennedy of Southwark"} } , "tablingMemberPrinted" : [{"_value" : "Lord Kennedy of Southwark"} ], "uin" : "HL3467"} , {"_about" : "http://data.parliament.uk/resources/168126", "AnsweringBody" : [{"_value" : "Department for Culture Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168126/answer", "answerText" : {"_value" : "

Ofcom, the UK Regulator for Telecoms, oversees the General Conditions of Entitlement (GCEs), the rules under which Telecoms companies must operate in the UK. GC 9.6 provides consumer protection in the event of mid-contract variations. Under GC 9.6, providers must give customers notice of contract modifications (e.g. price rises) likely to cause \u2018material detriment\u2019 to them and the right to exit the contract without penalty in response. Ofcom published guidance at the start of this year clarifying these rules and further enabling competition in the market to deliver a choice of competitive tariffs for the consumer in the UK.
Major telecoms companies have also agreed to work with the Government and Ofcom on ways to improve transparency in contracts in line with the principles underpinning the Ofcom guidance. The Government and the Regulator will continue to work with the industry to promote further ways of ensuring that consumers have the best possible information to help them make informed choices about the communications services they purchase.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4161", "label" : {"_value" : "Biography information for Lord Gardiner of Kimble"} } , "answeringMemberPrinted" : {"_value" : "Lord Gardiner of Kimble"} , "dateOfAnswer" : {"_value" : "2014-12-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-12-11T16:23:28.013Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "10"} , "answeringDeptShortName" : {"_value" : "Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Culture, Media and Sport"} , "date" : {"_value" : "2014-12-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Mobile Phones"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what action they are taking to ensure people are not trapped in unfair mobile phone contracts.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4153", "label" : {"_value" : "Biography information for Lord Kennedy of Southwark"} } , "tablingMemberPrinted" : [{"_value" : "Lord Kennedy of Southwark"} ], "uin" : "HL3468"} , {"_about" : "http://data.parliament.uk/resources/168127", "AnsweringBody" : [{"_value" : "Department for Business, Innovation and Skills"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/168127/answer", "answerText" : {"_value" : "

On 31 July this year the UK Statement of Principles on Parcel Deliveries, developed through collaboration between Citizens Advice and the British Retail Consortium, was published. The Principles set out best practice for businesses, such as parcel delivery firms, on how they can ensure fair delivery prices, consumers can obtain delivery cost information upfront and get clear directions to the terms and conditions. This will help consumers to be better informed about online retailers\u2019 pricing policies in particular with regard to delivering to consumers in remote communities. The Statement of Principles is available on the Citizens Advice website: http://www.adviceguide.org.uk/scotland/news/whats_new_sep14_statement_of_principles_for_parcel_deliveries_now_covers_the_uk.htm<\/a>.<\/p>

<\/p>

<\/p>

<\/p>

If a consumer has a problem with a parcel delivery firm they can contact the Citizens Advice consumer helpline on 08454 04 05 06 or through their website (https://www.adviceguide.org.uk<\/a>) which offers a free service on how consumers can proceed with their complaints.<\/p>

<\/p>

Currently, Citizens Advice is giving Christmas shopping tips, with guidance on what consumers can do if they suffer delivery problems when buying Christmas gifts. This advice can be found on their website: http://www.adviceguide.org.uk/england/news/whats_new_dec14_christmas_shopping_tips.htm<\/a>.<\/p>

<\/p>

<\/p>

<\/p>

In addition, the Consumer Rights Bill which is currently before Parliament, will clarify and enhance consumer rights and remedies when contracting with traders for the provision of services, such as parcel delivery firms. This will make it clear for the first time that if traders breach the rights set out in the Bill, the trader is required to re-perform the service to bring it up to scratch or failing that offers a reduction in price. We have been working closely with consumer groups, including Citizens Advice, to develop an effective publicity campaign, including the use of social media to raise consumers\u2019 awareness of these new rights. The Citizens Advice website will be updated by 1 October 2015<\/strong> when the Bill is anticipated to come into force.<\/p>

<\/p>

<\/p>

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