The Cabinet Office is not aware of any plans to introduce legislation preventing departments from responding with a "no reply" email.<\/p>
Each department is responsible for deciding how it communicates with members of the public by email.<\/p>
Some departments may wish to send emails from a "no reply" email address to ensure that follow up emails are sent through the correct routes and handled consistently and effectively. However, all departments will either have an email address or a contact form that can be accessed on GOV.UK<\/a> for members of the public.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4284", "label" : {"_value" : "Biography information for Baroness Neville-Rolfe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Neville-Rolfe"} , "dateOfAnswer" : {"_value" : "2023-10-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-10-04T12:50:56.32Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "53"} , "answeringDeptShortName" : {"_value" : "Cabinet Office"} , "answeringDeptSortName" : {"_value" : "Cabinet Office"} , "date" : {"_value" : "2023-09-20", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Public Sector: Email"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask His Majesty's Government whether they intend to introduce legislation to require all providers of public services (whether the provider is a public body or in the private sector), to provide a facility, whenever they email customers or potential customers, for that email to be answered by email and not to prevent a response with a \"no-reply\" communication address.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/547", "label" : {"_value" : "Biography information for Lord Wigley"} } , "tablingMemberPrinted" : [{"_value" : "Lord Wigley"} ], "uin" : "HL10390"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }