The Legal Aid Agency publishes a Business Plan on an annual basis, which looks forward and sets out its performance measures for the coming year. The most recent Business Plan (for the 2019/20 financial year) was published on GOV.UK on 13 June 2019 and can be found at the following link:<\/p>
https://www.gov.uk/government/publications/legal-aid-agency-business-plan-2019-to-2020<\/p>
The Legal Aid Agency also publishes its Annual Report and Accounts, which look back retrospectively on performance from the previous year and reviews how it has performed. The most recent Annual Report and Accounts (for the 2018/19 financial year) was published on 4th<\/sup> July 2019 and can be accessed at the following link:<\/p> https://www.gov.uk/government/publications/legal-aid-agency-annual-report-and-accounts-2018-to-2019<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4358", "label" : {"_value" : "Biography information for Wendy Morton"}
}
, "answeringMemberConstituency" : {"_value" : "Aldridge-Brownhills"}
, "answeringMemberPrinted" : {"_value" : "Wendy Morton"}
, "dateOfAnswer" : {"_value" : "2019-10-24", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-10-24T15:22:49.087Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-10-21", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Legal Aid Agency: Standards"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what the (a) key performance indicators are for the Legal Aid Agency and (b) average annual performance of the agency has been against those indicators.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"}
}
, "tablingMemberConstituency" : {"_value" : "Leeds East"}
, "tablingMemberPrinted" : [{"_value" : "Richard Burgon"}
], "uin" : "2862"}
, {"_about" : "http://data.parliament.uk/resources/1151083", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1151083/answer", "answerText" : {"_value" : " The Legal Aid Agency\u2019s operational targets are set in the form of Strategic Objectives and Key Performance Indicators. To support the delivery of these, caseworkers at the LAA aim to work within \u201cTime Standards\u201d, which reflect the \u2018average processing times\u2019 for each casework element. As part of performance monitoring, Decision Makers are assessed in terms of both output and quality, with reference to the amount of work they would be expected to complete.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4358", "label" : {"_value" : "Biography information for Wendy Morton"}
}
, "answeringMemberConstituency" : {"_value" : "Aldridge-Brownhills"}
, "answeringMemberPrinted" : {"_value" : "Wendy Morton"}
, "dateOfAnswer" : {"_value" : "2019-10-29", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-10-29T17:36:38.73Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-10-21", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Legal Aid Agency: Standards"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what targets the Legal Aid Agency sets for its staff.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"}
}
, "tablingMemberConstituency" : {"_value" : "Leeds East"}
, "tablingMemberPrinted" : [{"_value" : "Richard Burgon"}
], "uin" : "2863"}
, {"_about" : "http://data.parliament.uk/resources/1151084", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1151084/answer", "answerText" : {"_value" : " Records of the hours of work done by prisoners are not centrally held, and individual prisons will keep their own records in relation to this. This is due to the fact that this information relates to the rehabilitation of prisoners, which is within the operational remit of prison governors. Gathering this information would represent disproportionate cost, and not be achievable within this timeframe.<\/p> <\/p> Prison work programmes may vary, and be organised though schemes operated by facilities management providers or organised by individual prison governors.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"}
}
, "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"}
, "answeringMemberPrinted" : {"_value" : "Lucy Frazer"}
, "dateOfAnswer" : {"_value" : "2019-10-24", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-10-24T14:22:36.563Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-10-21", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Offenders: Work Experience"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what the total number of offender work placement hours spent on maintenance tasks was in each year for which information is available, by prison.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"}
}
, "tablingMemberConstituency" : {"_value" : "Leeds East"}
, "tablingMemberPrinted" : [{"_value" : "Richard Burgon"}
], "uin" : "2864"}
, {"_about" : "http://data.parliament.uk/resources/1151085", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1151085/answer", "answerText" : {"_value" : " The information requested is already published within our annual report and accounts. Staff described as \u2018Other\u2019 refer to agency staff, you can find the annual reports at links below.<\/p> \u2018Other\u2019 would include: Clerical/Administrative staff, Interim Managers, Specialist Contractors and Consultants. Definitions are centrally determined and included in the monthly workforce management information report.<\/p>