https://www.gov.uk/government/publications/business-plan-indicators<\/a><\/p> <\/p>
<\/p>
<\/p>
HMRC has performance targets which are regularly monitored. The department is working very hard to improve its service, including reducing demand and opening new online channels for customers so they do not need to pick up to phone.<\/p>
<\/p>"}
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], "questionText" : "To ask Mr Chancellor of the Exchequer, what the average waiting time was for calls to HM Revenue and Customs telephone service in each year for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
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], "answer" : {"_about" : "http://data.parliament.uk/resources/346855/answer", "answerText" : {"_value" : "
A telephone service is available for drivers who do not have access to the internet. Drivers can give permission for certain information from their record to be given verbally over the telephone to a nominated person or organisation.<\/p>
<\/p>
Drivers will also be able to telephone the Driver and Vehicle Licensing Agency to request a secure access code that will allow them to share information electronically from their driver record with third parties.<\/p>
<\/p>"}
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, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
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], "questionText" : "To ask the Secretary of State for Transport, if he will bring forward proposals to ensure that British citizens without internet access who wish to rent cars abroad for periods exceeding 48 hours, or in an emergency, are able to do so in the absence of the paper counterpart to the driving licence.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
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The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
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The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
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The UN Commission on Narcotic Drugs decided by consensus to postpone the consideration of the proposal to place Ketamine in Schedule IV of the 1971 Convention and to request additional information from the World Health Organisation and other relevant sources. The process for providing this information has yet to be defined, however the Government understands that Member State action would be required for the Commission to re-consider scheduling. The Government does not believe that controlling ketamine internationally is appropriate. It could result in reduced access to a substance listed as an essential medicine by the World Health Organisation and widely used as an anaesthetic in low and middle income countries. We will submit evidence outlining our position when appropriate.In the UK, the Government is determined to clamp down on the illegal misuse of ketamine, which leaves young people hospitalised with serious bladder and kidney damage every year, and is detected in a number of deaths every year. To prevent its misuse, we have made ketamine a Class B drug and taken action to ensure its availability for health and veterinary care in the UK is properly regulated.<\/p>"}
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}
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], "questionText" : "To ask the Secretary of State for the Home Department, with regards to the decision of the UN Commission on Narcotic Drugs to postpone consideration of including ketamine under Schedule 4 of the 1971 Convention, what process the Commission will follow to further analyse the effects of international control of the drug.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
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