Whilst it is Government Policy to encourage people to use public transport, it is recognised that there will be circumstances where this is not possible, for example when a person is infirm or disabled, public transport is not available, or the customer is accompanied by a helper or support worker. This can be discussed with the Work Coach.<\/p>
<\/p>
Work Coaches already have flexibility to support claimants who are required to attend regular Jobcentre Plus appointments.<\/p>
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Alternative arrangements can be made for claimants who live more than one hour away from their nearest Jobcentre Plus office using public transport and for journeys which result in an absence from home of four hours or more. In these circumstances claimants can engage with us through digital or telephony channels or exceptionally by post for Jobseekers Allowance claimants.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"} } , "answeringMemberConstituency" : {"_value" : "East Hampshire"} , "answeringMemberPrinted" : {"_value" : "Damian Hinds"} , "dateOfAnswer" : {"_value" : "2017-11-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2017-11-30T16:57:03.837Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2017-11-22", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Jobcentres"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what financial assistance is available to unemployed claimants of universal credit and jobseekers allowance who are unable to use public transport and are required to attend job centre appointments.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4672", "label" : {"_value" : "Biography information for Ged Killen"} } , "tablingMemberConstituency" : {"_value" : "Rutherglen and Hamilton West"} , "tablingMemberPrinted" : [{"_value" : "Gerard Killen"} ], "uin" : "115070"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }