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A customer\u2019s direct debit payment arrangement should avoid large credit or debit balance at the end of 12-month period. Energy suppliers are required to ensure a customer\u2019s direct debit payments are set on the best available information. For existing customers, the payment level should be based on energy consumption over the previous year with adjustments for price changes. With Ofgem now setting the energy price cap on a quarterly basis, regular adequacy reviews on customers\u2019 accounts by suppliers should mean when the cost of energy falls, they will see this reflected in their direct debit payment sooner.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4336", "label" : {"_value" : "Biography information for Lord Callanan"} } , "answeringMemberPrinted" : {"_value" : "Lord Callanan"} , "dateOfAnswer" : {"_value" : "2023-05-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-05-30T15:19:41.923Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "215"} , "answeringDeptShortName" : {"_value" : "Energy Security and Net Zero"} , "answeringDeptSortName" : {"_value" : "Energy Security and Net Zero"} , "date" : {"_value" : "2023-05-17", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Energy: Billing"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask His Majesty's Government what steps they are taking to prevent energy companies from increasing direct debit payments from customers over the summer while global energy prices are falling.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2539", "label" : {"_value" : "Biography information for Baroness Northover"} } , "tablingMemberPrinted" : [{"_value" : "Baroness Northover"} ], "uin" : "HL7915"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }