https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"}
}
, "answeringMemberConstituency" : {"_value" : "Reading West"}
, "answeringMemberPrinted" : {"_value" : "Alok Sharma"}
, "dateOfAnswer" : {"_value" : "2019-06-10", "_datatype" : "dateTime"}
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, "questionFirstAnswered" : [{"_value" : "2019-06-10T14:06:38.113Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2019-06-04", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, what plans she has to amend the income assessment periods for universal credit for claimants with flexible incomes.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
}
, "tablingMemberConstituency" : {"_value" : "Croydon North"}
, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
], "uin" : "260013"}
, {"_about" : "http://data.parliament.uk/resources/1129720", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1129720/answer", "answerText" : {"_value" : "We have not made an assessment of this nature, as any change in rent arrears is not solely attributed to Universal Credit. The initial analytical work we have carried out with a single housing provider suggests that many tenants are arriving on Universal Credit with pre-existing rent arrears, supporting by the research carried out by the National Federation of ALMOs which shows over three quarters of their tenants come onto Universal Credit with pre-existing rent arrears.<\/p>
This initial analytical work also shows that arrears tend to increase prior to making a claim for Universal Credit, and that Universal Credit actually appears to be helping to clear arrears over time. We are currently extending this analysis to include a number of housing providers. It will be published when completed.<\/p>
We have responded to concerns in this area by putting a number of safeguards in place \u2013 100 per cent advances repayable over 12 months, increasing to 16 months in October 2021; a two-week Transition to Universal Credit Housing Payment; a new Help to Claim service; and Managed Payment to Landlord Arrangements, which allow for payments direct to the landlord if the tenant is likely to have difficulty in managing their rent payments, is unlikely to pay their rent or is in rent arrears equivalent to two months.<\/p>
We are aware that for many who are self-employed, particularly those with seasonal businesses, earnings often fluctuate from month to month, and they need to budget and plan for this. Self-employed Universal Credit claimants are no different in this regard.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2019-06-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-06-12T12:45:25.227Z", "_datatype" : "dateTime"}
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, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2019-06-04", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Self-employed"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, what information her Department holds on the relationship between rent arrears and the roll out of universal credit for self-employed claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
}
, "tablingMemberConstituency" : {"_value" : "Croydon North"}
, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
], "uin" : "260014"}
, {"_about" : "http://data.parliament.uk/resources/1129339", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1129339/answer", "answerText" : {"_value" : "
Information is available via Gov.uk regarding the Department\u2019s complaints procedure and what steps people can take if at any stage they disagree with the response they have received from the Department.<\/p>
If after following the Department\u2019s complaints procedure a claimant remains unsatisfied with the Departments final response, they can ask the Independent Case Examiner (ICE) to review the Departments handling of the complaint.<\/p>
If the claimant is unhappy with the response they receive from ICE we would then advise the claimant to contact their Member of Parliament (MP) to request the complaint is sent to the Parliamentary and Health Service Ombudsman for further review.<\/p>
In addition, the Department will respond to all complaints regarding current Policy/Legislation providing a full explanation of the Policy and how it is applied. However, if the claimant disagrees with the actual Policy/Legislation rather than its application they may be advised to contact their local MP to raise their concerns.<\/p>
https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure<\/a><\/p>Prior to the roll-out of Universal Credit Full Service in their constituency, both Ministers and Service Leaders (formally District managers) wrote to each Hon. Member. The letter explained the implicit consent arrangements for MPs and also provided the telephone number and email address of the Service Leader in the constituency, so that MPs can contact Service Leaders if there are urgent constituent cases that need attention. This is the best route to raise issues on behalf of constituents and works well because MPs\u2019 offices can establish local relationships.<\/p>
We have recently written to hon. Members to confirm named contacts and local telephone numbers to allow local constituency related Universal Credit cases to be raised directly. The letters also extend an invitation for MPs to visit their local Jobcentre to see the work they are doing.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"}
}
, "answeringMemberConstituency" : {"_value" : "Reading West"}
, "answeringMemberPrinted" : {"_value" : "Alok Sharma"}
, "dateOfAnswer" : {"_value" : "2019-06-11", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-06-11T14:46:22.473Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2019-06-03", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, in what circumstances her Department refers universal credit claimants to contact their Member of Parliament.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
}
, "tablingMemberConstituency" : {"_value" : "Croydon North"}
, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
], "uin" : "259247"}
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