{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&answeringDeptSortName=Work+and+Pensions&_metadata=all&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&_page=0&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "items" : [{"_about" : "http://data.parliament.uk/resources/1364919", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1364919/answer", "answerText" : {"_value" : "

The Percentage of Calls Answered by DWP telephone lines for (a) attendance allowance, (b) the Child Maintenance Service, (c) personal independence payment, and (d) the State Pension were answered in each month from January 2021 to September 2021 is shown in the table below<\/strong><\/p>

<\/p>

The table below also shows the number of calls received (i.e. offered to the network) and answered across all of Debt Management\u2019s \u201cPay\u201d and \u201cRecovery\u201d lines, over the period January to September 2021.<\/p>

<\/p>

The proportion of calls answered is shown as a percentage for each month. Debt Management aims to achieve 90% of calls answered. In the table below there are two months where the percentage fell below 90% (March and September) but for both of these months the number of calls received was higher so placing extra demands on the system.<\/p>

<\/p>

<\/p><\/td>

January<\/p><\/td>

February<\/p><\/td>

March<\/p><\/td>

April<\/p><\/td>

May<\/p><\/td>

June<\/p><\/td>

July<\/p><\/td>

August<\/p><\/td>

September<\/p><\/td><\/tr>

Personal Independence Payment New Claims<\/p><\/td>

94.1%<\/p><\/td>

92.4%<\/p><\/td>

94.6%<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr>

Personal Independence Payment New Claims Reassessment<\/p><\/td>

93.7%<\/p><\/td>

91.9%<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr>

PIP New Claims & New Claims Reassessments<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

93.3%<\/p><\/td>

89.6%<\/p><\/td>

86.4%<\/p><\/td>

92.0%<\/p><\/td>

93.0%<\/p><\/td>

84.6%<\/p><\/td><\/tr>

PIP New Claims Special Rules for Terminally Ill<\/p><\/td>

92.6%<\/p><\/td>

92.8%<\/p><\/td>

91.6%<\/p><\/td>

91.0%<\/p><\/td>

92.1%<\/p><\/td>

89.8%<\/p><\/td>

90.7%<\/p><\/td>

89.0%<\/p><\/td>

89.2%<\/p><\/td><\/tr>

PIP Enquiries<\/p><\/td>

69.9%<\/p><\/td>

73.7%<\/p><\/td>

76.7%<\/p><\/td>

74.3%<\/p><\/td>

76.2%<\/p><\/td>

65.5%<\/p><\/td>

65.5%<\/p><\/td>

71.4%<\/p><\/td>

73.0%<\/p><\/td><\/tr>

PIP Reassessment Enquiries<\/p><\/td>

87.0%<\/p><\/td>

85.1%<\/p><\/td>

87.4%<\/p><\/td>

89.6%<\/p><\/td>

84.8%<\/p><\/td>

87.4%<\/p><\/td>

88.9%<\/p><\/td>

84.8%<\/p><\/td>

79.0%<\/p><\/td><\/tr>

State Pension New Claims<\/p><\/td>

61.3%<\/p><\/td>

64.0%<\/p><\/td>

70.1%<\/p><\/td>

81.1%<\/p><\/td>

78.1%<\/p><\/td>

90.9%<\/p><\/td>

88.1%<\/p><\/td>

58.6%<\/p><\/td>

70.0%<\/p><\/td><\/tr>

State Pension Changes<\/p><\/td>

56.7%<\/p><\/td>

55.2%<\/p><\/td>

53.6%<\/p><\/td>

56.2%<\/p><\/td>

59.6%<\/p><\/td>

58.7%<\/p><\/td>

58.0%<\/p><\/td>

59.7%<\/p><\/td>

58.6%<\/p><\/td><\/tr>

Attendance Allowance<\/p><\/td>

65.0%<\/p><\/td>

63.9%<\/p><\/td>

66.5%<\/p><\/td>

55.8%<\/p><\/td>

61.4%<\/p><\/td>

65.1%<\/p><\/td>

67.9%<\/p><\/td>

64.3%<\/p><\/td>

63.1%<\/p><\/td><\/tr>

State Pension Enquiries<\/p><\/td>

87.6%<\/p><\/td>

92.0%<\/p><\/td>

74.8%<\/p><\/td>

67.9%<\/p><\/td>

76.8%<\/p><\/td>

97.3%<\/p><\/td>

90.8%<\/p><\/td>

90.4%<\/p><\/td>

84.6%<\/p><\/td><\/tr>

Child Maintenance Service<\/p><\/td>

69.9%<\/p><\/td>

70.0%<\/p><\/td>

74.9%<\/p><\/td>

76.4%<\/p><\/td>

74.5%<\/p><\/td>

74.5%<\/p><\/td>

71.3%<\/p><\/td>

73.8%<\/p><\/td>

70.4%<\/p><\/td><\/tr>

Debt Management "Pay" and "Recovery" Lines<\/p><\/td>

91.4%<\/p><\/td>

90.0%<\/p><\/td>

88.7%<\/p><\/td>

91.8%<\/p><\/td>

92.9%<\/p><\/td>

95.1%<\/p><\/td>

92.4%<\/p><\/td>

91.1%<\/p><\/td>

89.4%<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

<\/p>

<\/p>

Data Source: BT - Historical Management Information (GI2 \u2013 HMI) Serco, G4S<\/p>

<\/p>

PIP New Claims & PIP New Claims Reassessment lines were combined for reporting purposes from April 21.<\/p>

<\/p>

October data has not yet been compiled.<\/p>

<\/p>

The data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T17:35:51.433Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Department for Work and Pensions: Telephone Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what proportion of calls to her Department\u2019s telephone lines for (a) attendance allowance, (b) the Child Maintenance Service, (c) personal independence payment, (d) the State Pension and (e) debt management were answered in each month from January 2021 to October 2021.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/163", "label" : {"_value" : "Biography information for Sir Stephen Timms"} } , "tablingMemberConstituency" : {"_value" : "East Ham"} , "tablingMemberPrinted" : [{"_value" : "Stephen Timms"} ], "uin" : "67047"} , {"_about" : "http://data.parliament.uk/resources/1364920", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1364920/answer", "answerText" : {"_value" : "

The average call waiting time (Average Speed of Answer) for calls to DWP Service Lines for (a) attendance allowance, (b) the Child Maintenance Service, (c) personal independence payment, (d) the State Pension and (e) debt management in each month from January 2021 to September 2021 i<\/strong>s shown in the table below in the format of hours:minutes:seconds.<\/p>

<\/p>

The figures provided for Debt Management have been split between the Pay and Recovery lines.<\/p>

<\/p>

<\/p>

<\/p><\/td>

January<\/p><\/td>

February<\/p><\/td>

March<\/p><\/td>

April<\/p><\/td>

May<\/p><\/td>

June<\/p><\/td>

July<\/p><\/td>

August<\/p><\/td>

September<\/p><\/td><\/tr>

Personal Independence Payment New Claims<\/p><\/td>

00:02:50<\/p><\/td>

00:03:41<\/p><\/td>

00:02:16<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr>

Personal Independence Payment New Claims Reassessment<\/p><\/td>

00:02:40<\/p><\/td>

00:03:33<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr>

PIP New Claims & New Claims Reassessments<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

<\/p><\/td>

00:02:59<\/p><\/td>

00:05:06<\/p><\/td>

00:06:51<\/p><\/td>

00:03:28<\/p><\/td>

00:02:56<\/p><\/td>

00:07:47<\/p><\/td><\/tr>

PIP New Claims Special Rules for Terminally Ill<\/p><\/td>

00:03:06<\/p><\/td>

00:03:53<\/p><\/td>

00:04:00<\/p><\/td>

00:04:08<\/p><\/td>

00:03:59<\/p><\/td>

00:05:01<\/p><\/td>

00:05:36<\/p><\/td>

00:06:00<\/p><\/td>

00:05:11<\/p><\/td><\/tr>

PIP Enquiries<\/p><\/td>

00:23:17<\/p><\/td>

00:19:19<\/p><\/td>

00:16:50<\/p><\/td>

00:19:24<\/p><\/td>

00:17:40<\/p><\/td>

00:28:01<\/p><\/td>

00:30:44<\/p><\/td>

00:23:30<\/p><\/td>

00:21:46<\/p><\/td><\/tr>

PIP Reassessment Enquiries<\/p><\/td>

00:00:35<\/p><\/td>

00:00:52<\/p><\/td>

00:00:21<\/p><\/td>

00:00:17<\/p><\/td>

00:00:25<\/p><\/td>

00:00:42<\/p><\/td>

00:00:32<\/p><\/td>

00:01:07<\/p><\/td>

00:01:35<\/p><\/td><\/tr>

State Pension New Claims<\/p><\/td>

00:21:55<\/p><\/td>

00:21:31<\/p><\/td>

00:15:21<\/p><\/td>

00:10:13<\/p><\/td>

00:12:35<\/p><\/td>

00:04:39<\/p><\/td>

00:06:37<\/p><\/td>

00:26:39<\/p><\/td>

00:17:51<\/p><\/td><\/tr>

State Pension Changes<\/p><\/td>

00:21:05<\/p><\/td>

00:21:37<\/p><\/td>

00:21:56<\/p><\/td>

00:20:53<\/p><\/td>

00:21:14<\/p><\/td>

00:20:08<\/p><\/td>

00:21:18<\/p><\/td>

00:20:26<\/p><\/td>

00:21:51<\/p><\/td><\/tr>

Attendance Allowance Total<\/p><\/td>

00:14:05<\/p><\/td>

00:14:48<\/p><\/td>

00:13:57<\/p><\/td>

00:19:27<\/p><\/td>

00:15:18<\/p><\/td>

00:14:22<\/p><\/td>

00:12:35<\/p><\/td>

00:15:05<\/p><\/td>

00:14:57<\/p><\/td><\/tr>

State Pension Enquiries<\/p><\/td>

00:04:12<\/p><\/td>

00:02:37<\/p><\/td>

00:09:26<\/p><\/td>

00:13:30<\/p><\/td>

00:09:17<\/p><\/td>

00:01:02<\/p><\/td>

00:03:24<\/p><\/td>

00:03:41<\/p><\/td>

00:05:10<\/p><\/td><\/tr>

Child Maintenance Service<\/p><\/td>

00:20:02<\/p><\/td>

00:20:23<\/p><\/td>

00:16:11<\/p><\/td>

00:15:07<\/p><\/td>

00:16:43<\/p><\/td>

00:17:15<\/p><\/td>

00:19:27<\/p><\/td>

00:19:22<\/p><\/td>

00:20:59<\/p><\/td><\/tr>

Debt Management "Pay"<\/p><\/td>

00:54<\/p><\/td>

00:51<\/p><\/td>

01:57<\/p><\/td>

0.14<\/p><\/td>

00:29<\/p><\/td>

02:00<\/p><\/td>

00:26<\/p><\/td>

02:01<\/p><\/td>

02:04<\/p><\/td><\/tr>

Debt Management "Recovery"<\/p><\/td>

06:47<\/p><\/td>

07:05<\/p><\/td>

07:55<\/p><\/td>

05:53<\/p><\/td>

04:40<\/p><\/td>

02:25<\/p><\/td>

05:13<\/p><\/td>

04:40<\/p><\/td>

04:13<\/p><\/td><\/tr><\/tbody><\/table>

<\/strong><\/p>

Data Source: BT - Historical Management Information (GI2 \u2013 HMI) Serco, G4S<\/p>

<\/p>

PIP New Claims & PIP New Claims Reassessment lines were combined for reporting purposes from April 21.<\/p>

<\/p>

The telephony system does not use the term \u201cwaiting time\u201d but instead provides data on the average speed that the call is answered.<\/p>

<\/p>

Average Speed of Answer is the average customer wait time from the point of entering a queue to connection to an agent. This figure excludes any time spent in pre-queue messaging and any wait time for calls ultimately abandoned by callers.<\/p>

<\/p>

October data has not yet been compiled.<\/p>

<\/strong><\/p>

The data supplied is derived from unpublished management information which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.<\/p>

<\/p>

<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T17:45:39.947Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Department for Work and Pensions: Telephone Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what the average waiting time was for calls to her Department\u2019s telephone lines for (a) attendance allowance, (b) the Child Maintenance Service, (c) personal independence payment, (d) the State Pension and (e) debt management in each month from January 2021 to October 2021.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/163", "label" : {"_value" : "Biography information for Sir Stephen Timms"} } , "tablingMemberConstituency" : {"_value" : "East Ham"} , "tablingMemberPrinted" : [{"_value" : "Stephen Timms"} ], "uin" : "67048"} , {"_about" : "http://data.parliament.uk/resources/1364921", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1364921/answer", "answerText" : {"_value" : "

This information is not collated as part of normal business and is only available at disproportionate cost to the Department.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T14:19:20.557Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "State Retirement Pensions"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many new claims for State Pension were paid more than four weeks after the claimant\u2019s sixty-sixth birthday in each of the last 12 months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/163", "label" : {"_value" : "Biography information for Sir Stephen Timms"} } , "tablingMemberConstituency" : {"_value" : "East Ham"} , "tablingMemberPrinted" : [{"_value" : "Stephen Timms"} ], "uin" : "67049"} , {"_about" : "http://data.parliament.uk/resources/1364975", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1364975/answer", "answerText" : {"_value" : "

We recognise that some people may require extra support over the winter as we enter the final stages of recovery, which is why vulnerable households across the country will now be able to access a new £500 million support fund to help them with essentials. The Household Support Fund will provide £421 million to help vulnerable people in England with the cost of food, utilities and wider essentials. In exceptional cases of genuine emergency where existing housing support schemes do not meet this exceptional need, the Household Support Fund can also be used to support housing costs.<\/p>

<\/p>

The Barnett Formula will apply in the usual way, with the devolved administrations receiving almost £80 million (£41m for the Scottish Government, £25m for the Welsh Government and £14m for the NI Executive), for a total of £500 million.<\/p>

<\/p>

The Household Support Fund in England has been allocated to Upper Tier Local Authorities. They have the flexibility to deliver their own schemes through a variety of routes, which may include offering vouchers to households, directly providing food or goods, or issuing grants to third parties to provide such services on their behalf.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4033", "label" : {"_value" : "Biography information for David Rutley"} } , "answeringMemberConstituency" : {"_value" : "Macclesfield"} , "answeringMemberPrinted" : {"_value" : "David Rutley"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T16:10:21.713Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, whether her Department has plans to introduce a non-repayable crisis grant for people in financial need who are not eligible for universal credit.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4753", "label" : {"_value" : "Biography information for Mary Kelly Foy"} } , "tablingMemberConstituency" : {"_value" : "City of Durham"} , "tablingMemberPrinted" : [{"_value" : "Mary Kelly Foy"} ], "uin" : "67266"} , {"_about" : "http://data.parliament.uk/resources/1365002", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365002/answer", "answerText" : {"_value" : "

In response to part (a) of this question, data on processing times for all Personal Independence Payment (PIP) New Claims to July 2021 (the latest available data) is published in Table 2A of the PIP Statistics tables which can be found here:<\/p>

<\/p>

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1016795/tables-pip-statistics-to-july-2021.xlsx<\/a><\/p>

<\/p>

Data relating to all PIP New Claims up until 31st<\/sup> October will be released on 14th<\/sup> December 2021.<\/p>

<\/p>

In response to part (b) on this question, the information requested is not readily available and to provide it would incur disproportionate cost.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1609", "label" : {"_value" : "Biography information for Chloe Smith"} } , "answeringMemberConstituency" : {"_value" : "Norwich North"} , "answeringMemberPrinted" : {"_value" : "Chloe Smith"} , "dateOfAnswer" : {"_value" : "2021-11-08", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1365002/answer/previousversion/30377", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1609", "label" : {"_value" : "Biography information for Chloe Smith"} } , "answeringMemberConstituency" : {"_value" : "Norwich North"} , "answeringMemberPrinted" : {"_value" : "Chloe Smith"} } , "questionFirstAnswered" : [{"_value" : "2021-11-08T17:44:35.173Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Personal Independence Payment"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what recent assessment she has made of the (a) time it takes to clear a personal independence payment claim and (b) number of people waiting for a decision as of 1 November 2021.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4651", "label" : {"_value" : "Biography information for Dan Carden"} } , "tablingMemberConstituency" : {"_value" : "Liverpool, Walton"} , "tablingMemberPrinted" : [{"_value" : "Dan Carden"} ], "uin" : "67243"} , {"_about" : "http://data.parliament.uk/resources/1365018", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365018/answer", "answerText" : {"_value" : "

As of the 2nd<\/sup> November, 98,000 young people have started a Kickstart job. Over 215,000 jobs have been made available for young people to apply to through the scheme and over 304,000 jobs have been approved for funding.<\/p>

<\/p>

From 28/09/2021 to 25/10/2021, on average over 6,700 Kickstart jobs were made available each week, and on average over 3,400 young people started a Kickstart job each week.<\/p>

<\/p>

Below are tables listing the number of Kickstart jobs which have been made available and started by young people to date by geographical area of Great Britain and work sector. The figures used are correct as of the 2nd<\/sup> November and these figures have been rounded according to departmental standards.<\/p>

<\/p>

Jobs made available and starts quoted here include some unfunded Kickstart jobs. Over time, some previously approved jobs have been removed where the employer chose not to follow up the application.<\/p>

<\/p>

Although care is taken when processing and analysing Kickstart applications, referrals and starts, the data collected might be subject to the inaccuracies inherent in any large-scale recording system, which has been developed quickly.<\/p>

<\/p>

The management information presented here has not been subjected to the usual standard of quality assurance associated with official statistics, but is provided in the interests of transparency. Work is ongoing to improve the quality of information available for the programme.<\/p>

<\/p>

Table 1- Kickstart jobs made available and started by location.<\/strong><\/p>

Location<\/strong><\/p><\/td>

Jobs Made Available<\/strong><\/p><\/td>

Cumulative Jobs Started<\/strong><\/p><\/td><\/tr>

East Midlands<\/p><\/td>

13,020<\/p><\/td>

6,030<\/p><\/td><\/tr>

East of England<\/p><\/td>

17,130<\/p><\/td>

6,900<\/p><\/td><\/tr>

London<\/p><\/td>

46,790<\/p><\/td>

20,990<\/p><\/td><\/tr>

North East<\/p><\/td>

8,660<\/p><\/td>

4,600<\/p><\/td><\/tr>

North West<\/p><\/td>

26,720<\/p><\/td>

12,460<\/p><\/td><\/tr>

Scotland<\/p><\/td>

16,040<\/p><\/td>

8,400<\/p><\/td><\/tr>

South East<\/p><\/td>

24,310<\/p><\/td>

10,580<\/p><\/td><\/tr>

South West<\/p><\/td>

15,080<\/p><\/td>

6,230<\/p><\/td><\/tr>

Wales<\/p><\/td>

11,100<\/p><\/td>

4,730<\/p><\/td><\/tr>

West Midlands<\/p><\/td>

19,270<\/p><\/td>

9,070<\/p><\/td><\/tr>

Yorkshire and The Humber<\/p><\/td>

16,830<\/p><\/td>

7,830<\/p><\/td><\/tr>

*These numbers are rounded and so may not match provided totals.<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

Table 2- Kickstart jobs made available and started by sector.<\/strong><\/p>

Sector<\/strong><\/p><\/td>

Jobs Made Available<\/strong><\/p><\/td>

Cumulative Jobs Started<\/strong><\/p><\/td><\/tr>

Administration<\/p><\/td>

53,230<\/p><\/td>

24,440<\/p><\/td><\/tr>

Animal Care<\/p><\/td>

1,250<\/p><\/td>

760<\/p><\/td><\/tr>

Beauty & Wellbeing<\/p><\/td>

1,600<\/p><\/td>

780<\/p><\/td><\/tr>

Business & Finance<\/p><\/td>

7,770<\/p><\/td>

3,570<\/p><\/td><\/tr>

Computing Technology & Digital<\/p><\/td>

14,950<\/p><\/td>

8,070<\/p><\/td><\/tr>

Construction & Trades<\/p><\/td>

6,500<\/p><\/td>

3,010<\/p><\/td><\/tr>

Creative & Media<\/p><\/td>

17,550<\/p><\/td>

9,750<\/p><\/td><\/tr>

Delivery & Storage<\/p><\/td>

6,190<\/p><\/td>

2,780<\/p><\/td><\/tr>

Emergency & Uniform Services<\/p><\/td>

520<\/p><\/td>

220<\/p><\/td><\/tr>

Engineering & Maintenance<\/p><\/td>

6,680<\/p><\/td>

3,000<\/p><\/td><\/tr>

Environment & Land<\/p><\/td>

3,990<\/p><\/td>

1,930<\/p><\/td><\/tr>

Government Services<\/p><\/td>

780<\/p><\/td>

280<\/p><\/td><\/tr>

Healthcare<\/p><\/td>

5,330<\/p><\/td>

2,060<\/p><\/td><\/tr>

Home Services<\/p><\/td>

1,560<\/p><\/td>

520<\/p><\/td><\/tr>

Hospitality & Food<\/p><\/td>

25,080<\/p><\/td>

8,110<\/p><\/td><\/tr>

Law & Legal<\/p><\/td>

450<\/p><\/td>

310<\/p><\/td><\/tr>

Managerial<\/p><\/td>

1,070<\/p><\/td>

460<\/p><\/td><\/tr>

Manufacturing<\/p><\/td>

5,820<\/p><\/td>

2,590<\/p><\/td><\/tr>

Retail & Sales<\/p><\/td>

32,510<\/p><\/td>

16,340<\/p><\/td><\/tr>

Science & Research<\/p><\/td>

840<\/p><\/td>

490<\/p><\/td><\/tr>

Social Care<\/p><\/td>

4,750<\/p><\/td>

1,590<\/p><\/td><\/tr>

Sports & Leisure<\/p><\/td>

5,150<\/p><\/td>

2,400<\/p><\/td><\/tr>

Teaching & Education<\/p><\/td>

10,010<\/p><\/td>

3,870<\/p><\/td><\/tr>

Transport<\/p><\/td>

730<\/p><\/td>

210<\/p><\/td><\/tr>

Travel & Tourism<\/p><\/td>

700<\/p><\/td>

280<\/p><\/td><\/tr>

*These numbers are rounded and so may not match provided totals.<\/p><\/td>

<\/p><\/td>

<\/p><\/td><\/tr><\/tbody><\/table>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"} } , "answeringMemberConstituency" : {"_value" : "Mid Sussex"} , "answeringMemberPrinted" : {"_value" : "Mims Davies"} , "dateOfAnswer" : {"_value" : "2021-11-05", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-05T14:38:46.083Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Kickstart Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many Kickstart scheme placements have been (a) approved, (b) advertised and (c) started by young people, by (i) nation, (ii) region and (iii) sector.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4785", "label" : {"_value" : "Biography information for Dr Ben Spencer"} } , "tablingMemberConstituency" : {"_value" : "Runnymede and Weybridge"} , "tablingMemberPrinted" : [{"_value" : "Dr Ben Spencer"} ], "uin" : "67281"} , {"_about" : "http://data.parliament.uk/resources/1365019", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365019/answer", "answerText" : {"_value" : "

The Department has played a key role in Operation Warm Welcome including legislating to exempt those arriving from Afghanistan from the usual residency tests which restrict access to certain benefits for new arrivals to the UK, including Universal Credit.<\/p>

<\/p>

We recognise those arriving may require immediate help. Therefore, DWP work coaches are now working in bridging hotels to take claims for Universal Credit and other support, with over 2,900 claims already taken which covers 4,500 claimants (couples are treated as a single claim). The Department has also provided other assistance including help to set up bank accounts, access medical prescriptions, distribute essential items, arranging events to support wellbeing and providing reassurance and a contact point for individuals.<\/p>

<\/p>

Moreover, employment is an important part of integration. That is why those arriving under the relocation and resettlement schemes have the right to work from day one. We are providing tailored support to those who are ready to start looking for work. Employment fairs are being run to highlight employment and training opportunities and online courses are available in bridging hotels. DWP are using our National Employment and Partnership Team to identify employment opportunities for those who are ready to work, and are working with the Refugee Employment Network to ensure we provide tailored support to this cohort.<\/p>

<\/p>

DWP are also working with individuals to prepare them for work, looking at work experience opportunities, help with CV and practice interviews. As well as supporting the setup of English language classes either at hotels or the Department has arranged transport to locations so people can attend.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"} } , "answeringMemberConstituency" : {"_value" : "Mid Sussex"} , "answeringMemberPrinted" : {"_value" : "Mims Davies"} , "dateOfAnswer" : {"_value" : "2021-11-08", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-08T17:39:50.213Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Refugees: Afghanistan"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps her Department has been taking to support Operation Warm Welcome.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4785", "label" : {"_value" : "Biography information for Dr Ben Spencer"} } , "tablingMemberConstituency" : {"_value" : "Runnymede and Weybridge"} , "tablingMemberPrinted" : [{"_value" : "Dr Ben Spencer"} ], "uin" : "67282"} , {"_about" : "http://data.parliament.uk/resources/1365037", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365037/answer", "answerText" : {"_value" : "

I refer the Hon member to the answer I gave on 15 September 2021 to Question\u2002UIN 50029<\/a><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1609", "label" : {"_value" : "Biography information for Chloe Smith"} } , "answeringMemberConstituency" : {"_value" : "Norwich North"} , "answeringMemberPrinted" : {"_value" : "Chloe Smith"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T16:54:34.21Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Personal Independence Payment"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps she is taking to reduce the backlog of people waiting for personal independence payment claims to be processed.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4651", "label" : {"_value" : "Biography information for Dan Carden"} } , "tablingMemberConstituency" : {"_value" : "Liverpool, Walton"} , "tablingMemberPrinted" : [{"_value" : "Dan Carden"} ], "uin" : "67244"} , {"_about" : "http://data.parliament.uk/resources/1365039", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365039/answer", "answerText" : {"_value" : "

Statutory Maternity Pay (SMP) is intended to provide a measure of financial security to allow women in the later stages of pregnancy, and shortly after birth, to take time away from work to protect their health and safety and that of their baby. It is not intended to assist with the costs associated with the birth of a new child or to replace a woman's earnings completely.<\/p>


The rate of SMP is reviewed annually. Generally, it is increased in line with the Consumer Prices Index. Any decision to amend the rate of SMP would need to be made with consideration to the impact on employers and in the context of the wider public finances.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "67268"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T16:30:18.53Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Maternity Pay"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the level of statutory maternity pay.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4753", "label" : {"_value" : "Biography information for Mary Kelly Foy"} } , "tablingMemberConstituency" : {"_value" : "City of Durham"} , "tablingMemberPrinted" : [{"_value" : "Mary Kelly Foy"} ], "uin" : "67267"} , {"_about" : "http://data.parliament.uk/resources/1365040", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1365040/answer", "answerText" : {"_value" : "

Statutory Maternity Pay (SMP) is intended to provide a measure of financial security to allow women in the later stages of pregnancy, and shortly after birth, to take time away from work to protect their health and safety and that of their baby. It is not intended to assist with the costs associated with the birth of a new child or to replace a woman's earnings completely.<\/p>


The rate of SMP is reviewed annually. Generally, it is increased in line with the Consumer Prices Index. Any decision to amend the rate of SMP would need to be made with consideration to the impact on employers and in the context of the wider public finances.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-11-04", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "67267"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-11-04T16:30:18.577Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-11-01", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Maternity Pay"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact of the level of statutory maternity pay on the ability of couples to afford to start a family.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4753", "label" : {"_value" : "Biography information for Mary Kelly Foy"} } , "tablingMemberConstituency" : {"_value" : "City of Durham"} , "tablingMemberPrinted" : [{"_value" : "Mary Kelly Foy"} ], "uin" : "67268"} ], "itemsPerPage" : 10, "next" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-answer.dateOfAnswer=2019-05-22&_page=1&answeringDeptSortName=Work+and+Pensions&max-answer.questionFirstAnswered.=2021-11-08T17%3A45%3A19.613Z", "page" : 0, "startIndex" : 1, "totalResults" : 7039, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }