{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&max-answer.dateOfAnswer=2022-09-21", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&max-answer.dateOfAnswer=2022-09-21", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&_metadata=all&max-answer.dateOfAnswer=2022-09-21", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&max-answer.dateOfAnswer=2022-09-21", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&max-answer.dateOfAnswer=2022-09-21", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-date=2017-04-26&answeringDeptSortName=Work+and+Pensions&max-answer.dateOfAnswer=2022-09-21", "items" : [{"_about" : "http://data.parliament.uk/resources/1505327", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1505327/answer", "answerText" : {"_value" : "
DWP is currently working with Digital colleagues to develop a contact webform for customers to notify changes of circumstances regarding their benefits.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4033", "label" : {"_value" : "Biography information for David Rutley"} } , "answeringMemberConstituency" : {"_value" : "Macclesfield"} , "answeringMemberPrinted" : {"_value" : "David Rutley"} , "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2022-09-16T13:34:49.543Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Jobcentres: Email and Internet"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, if she will make it her policy to introduce either (a) direct email addresses or (b) a contact webform to allow claimants of social security benefits other than Universal Credit to (i) notify their local Job Centre Plus office of a change of circumstances and (ii) request a call back from a benefits advisor.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4769", "label" : {"_value" : "Biography information for Daisy Cooper"} } , "tablingMemberConstituency" : {"_value" : "St Albans"} , "tablingMemberPrinted" : [{"_value" : "Daisy Cooper"} ], "uin" : "48497"} , {"_about" : "http://data.parliament.uk/resources/1505431", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1505431/answer", "answerText" : {"_value" : "
We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p>
<\/p>
DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p>
<\/p>
We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p>
<\/p>
The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p>
<\/p>
<\/p>
We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p>
<\/p>
We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p>
<\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48244"}
, {"_value" : "48245"}
, {"_value" : "48247"}
, {"_value" : "48248"}
, {"_value" : "48249"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.617Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Visual Impairment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what estimate she has made of the cost of deploying (a) screen readers, (b) speech recognition software and (c) screen magnification software to customer computer kiosks in jobcentres.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48243"}
, {"_about" : "http://data.parliament.uk/resources/1505433", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505433/answer", "answerText" : {"_value" : " We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p> <\/p> DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p> <\/p> We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p> <\/p> The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p> <\/p> <\/p> We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p> <\/p> We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48243"}
, {"_value" : "48245"}
, {"_value" : "48247"}
, {"_value" : "48248"}
, {"_value" : "48249"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.663Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps her Department is taking to provide disabled jobseekers with access to (a) screen readers, (b) speech recognition software and (c) screen magnification software.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48244"}
, {"_about" : "http://data.parliament.uk/resources/1505434", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505434/answer", "answerText" : {"_value" : " We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p> <\/p> DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p> <\/p> We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p> <\/p> The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p> <\/p> <\/p> We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p> <\/p> We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48243"}
, {"_value" : "48244"}
, {"_value" : "48247"}
, {"_value" : "48248"}
, {"_value" : "48249"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.727Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Assistive Technology"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether her Department plans to take steps to improve the provision of assistive technology in jobcentres.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48245"}
, {"_about" : "http://data.parliament.uk/resources/1505435", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505435/answer", "answerText" : {"_value" : " All DWP learning for Work Coaches and Disability Employment Advisers is designed in partnership with Work Psychologists, external organisations such as MIND, (a national charity providing mental health information and support), RNIB, (Royal National Institute of Blind People), SENSE, (a national charity set-up to support people who are deafblind or have other complex disabilities), and National Autistic Society alongside DWP staff who have a variety of disabilities to ensure that learning is not only accessible to all but is sensitive to everyone\u2019s requirements regardless of abilities/disabilities.<\/p> <\/p> DWP are also working with Microsoft to provide Accessibility Fundamentals learning which helps work coaches / DEAs understand the various features in Microsoft that can be used to make opportunities more accessible for all our customers.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4768", "label" : {"_value" : "Biography information for Julie Marson"}
}
, "answeringMemberConstituency" : {"_value" : "Hertford and Stortford"}
, "answeringMemberPrinted" : {"_value" : "Julie Marson"}
, "dateOfAnswer" : {"_value" : "2022-09-20", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-20T14:33:23.63Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether any of the training modules for (a) Work Coaches and (b) Disability Employment Advisers have been coproduced by disabled people.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48246"}
, {"_about" : "http://data.parliament.uk/resources/1505436", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505436/answer", "answerText" : {"_value" : " We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p> <\/p> DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p> <\/p> We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p> <\/p> The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p> <\/p> <\/p> We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p> <\/p> We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48243"}
, {"_value" : "48244"}
, {"_value" : "48245"}
, {"_value" : "48248"}
, {"_value" : "48249"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.79Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Employment: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether the Department offers support to disabled jobseekers who require assistive technology in order to look for work and who cannot afford the cost of buying that technology.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48247"}
, {"_about" : "http://data.parliament.uk/resources/1505437", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505437/answer", "answerText" : {"_value" : " We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p> <\/p> DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p> <\/p> We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p> <\/p> The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p> <\/p> <\/p> We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p> <\/p> We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48243"}
, {"_value" : "48244"}
, {"_value" : "48245"}
, {"_value" : "48247"}
, {"_value" : "48249"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.837Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Assistive Technology"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many jobcentres have specialist assistive technology installed on their customer computer kiosks.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48248"}
, {"_about" : "http://data.parliament.uk/resources/1505438", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505438/answer", "answerText" : {"_value" : " We do not hold the information requested around costs for deployment of screen readers, speech recognition software and screen magnification software to our computers for use by customers. This is because the computers contain these products as a standard feature and were not purchased separately. These products are kept up to date and maintained in line with updates to the system as a whole.<\/p> <\/p> DWP has completed an upgrade of all Customer Computers across the whole Jobcentre network which means that all devices provided for use by customers have the standard accessibility features available such as being able to change the screen size & colour, replacing sounds with screen alerts, converting sounds to text and using the screen reader to read text.<\/p> <\/p> We now have over 7973 devices across our estate, registered with these accessibility features. The numbers of computers available for customers to use in jobcentres will differ between larger and smaller offices. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.<\/p> <\/p> The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:<\/p> <\/p> <\/p> We have opened a number of new sites across the estate to support delivery of face to face public services. As part of this work, Customer Computers are available in these sites.<\/p> <\/p> We have also improved access to our Wi-Fi services in all jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.<\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "48243"}
, {"_value" : "48244"}
, {"_value" : "48245"}
, {"_value" : "48247"}
, {"_value" : "48248"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T14:22:41.883Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, in how many jobcentres are each of the following forms of specialist assistive technology installed for customer use: (a) Screen reader (b) Speech recognition software (c) Screen magnification software.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48249"}
, {"_about" : "http://data.parliament.uk/resources/1505440", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505440/answer", "answerText" : {"_value" : " All Disability Employment Advisers (DEA) undertake full Work Coach learning prior to receiving DEA specific learning to ensure they understand the health and complex needs of our customers.<\/p> <\/p> The DEA learning consists of number of workshops to allow a learn-consolidate-learn approach:<\/p> <\/p> Workshop One<\/strong><\/p> Knowledge to Support Others<\/p> Tools, resources, and support<\/p> The Equality Act (2010)<\/p> Disabilities and health conditions<\/p> Disability models and perceptions<\/p> Discrimination, prejudice, and stereotyping<\/p> Types of discrimination<\/p> Challenging inequalities<\/p> Consolidation and Presenting with Impact<\/p> <\/p> Workshop Two<\/strong><\/p> Review of consolidation<\/p> Support and provision<\/p> Disability Hub<\/p> Advocacy<\/p> Review and close<\/p> <\/p> Workshop Three<\/strong><\/p> Coaching peers<\/p> Case conferencing<\/p> 3-way interviewing<\/p> Review and next steps<\/p> <\/p> <\/strong><\/p> Workshop Four<\/strong><\/p> Working with Partners<\/p> Employer Engagement<\/p> Retention<\/p> Skills Exercise<\/p> <\/p> All staff must also undertake specific \u2018Mental Health\u2019 learning for Coaching.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4768", "label" : {"_value" : "Biography information for Julie Marson"}
}
, "answeringMemberConstituency" : {"_value" : "Hertford and Stortford"}
, "answeringMemberPrinted" : {"_value" : "Julie Marson"}
, "dateOfAnswer" : {"_value" : "2022-09-20", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-20T14:28:00.817Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what topics are covered in the initial training received by disability employment advisers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48251"}
, {"_about" : "http://data.parliament.uk/resources/1505441", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1505441/answer", "answerText" : {"_value" : " Disability Employment Advisors (DEAs) work alongside Jobcentre Work Coaches to support claimants - providing expert knowledge on how to support customers who have a health condition or disability and building the skills and capability of Work Coaches. DEA\u2019s can also directly support customers with health conditions and disabilities where this can benefit the customer. Every Work Coach in every Jobcentre has access to a DEA.<\/p> <\/p> We do not collect data on average waiting times, however, customers will have regular contact with their Work Coach who can case conference with a DEA to discuss how best to support the customer and arrange access to the DEA at the earliest availability.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4401", "label" : {"_value" : "Biography information for Victoria Prentis"}
}
, "answeringMemberConstituency" : {"_value" : "Banbury"}
, "answeringMemberPrinted" : {"_value" : "Victoria Prentis"}
, "dateOfAnswer" : {"_value" : "2022-09-16", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-09-16T13:45:14.073Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Jobcentres: Disability"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what recent estimate the Department has made of the average waiting time to see a disability employment adviser.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/411", "label" : {"_value" : "Biography information for Mr Barry Sheerman"}
}
, "tablingMemberConstituency" : {"_value" : "Huddersfield"}
, "tablingMemberPrinted" : [{"_value" : "Mr Barry Sheerman"}
], "uin" : "48252"}
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