{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&_metadata=all&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?min-AnswerDate=2018-10-10&answeringDeptSortName=Work+and+Pensions&hansardHeading=Personal+Independence+Payment%3A+Medical+Examinations", "items" : [{"_about" : "http://data.parliament.uk/resources/1722226", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1722226/answer", "answerText" : {"_value" : "<ul><li>We will be engaging with the responses people have made to the previous government's consultation on Personal Independence Payment, which closed on Monday 22 July.<\/li><li>We want to thank the many people who invested their time in responding.<\/li><li>We will be considering our own approach to social security in due course.<\/li><\/ul>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4147", "label" : {"_value" : "Biography information for Baroness Sherlock"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Sherlock"}
        , "dateOfAnswer" : {"_value" : "2024-07-25", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-07-25T12:20:03.847Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-07-18", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government whether they have any plans to change the personal independence payment assessment.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3785", "label" : {"_value" : "Biography information for Baroness Thomas of Winchester"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Baroness Thomas of Winchester"}
      ], "uin" : "HL153"}
    , {"_about" : "http://data.parliament.uk/resources/1719710", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1719710/answer", "answerText" : {"_value" : "<p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-05-24", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-05-24T11:46:07.99Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-05-21", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many (a) face-to-face, (b) remote and (c) paper-based Personal Independence Payment assessments resulted in claims being (i) awarded, (ii) disallowed and (iii) withdrawn in each financial year since 2019-20.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4083", "label" : {"_value" : "Biography information for Alison McGovern"}
      }
      , "tablingMemberConstituency" : {"_value" : "Wirral South"}
      , "tablingMemberPrinted" : [{"_value" : "Alison McGovern"}
      ], "uin" : "27360"}
    , {"_about" : "http://data.parliament.uk/resources/1718488", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1718488/answer", "answerText" : {"_value" : "<p>Average times between the registration date of a PIP review and the review clearance date is provided in the following table, as requested for the three specified time periods.<\/p><p><strong> <\/strong><\/p><table><tbody><tr><td><p><strong>Time period<\/strong><\/p><\/td><td><p><strong>Average time to complete PIP Reviews (weeks)<\/strong><\/p><\/td><\/tr><tr><td><p>Three months to January 2024<\/p><\/td><td><p>39<\/p><\/td><\/tr><tr><td><p>Six months to January 2024<\/p><\/td><td><p>40<\/p><\/td><\/tr><tr><td><p>Twelve months to January 2024<\/p><\/td><td><p>42<\/p><\/td><\/tr><\/tbody><\/table><p><strong> <\/strong><\/p><p><strong> <\/strong><\/p><p><strong>Notes:<\/strong><\/p><p><strong>- <\/strong>Source: PIP Atomic Data Store;<\/p><p>- Latest published data is for January 2024, setting the end of each time period;<\/p><p>- Figures are rounded to the nearest week (7 days);<\/p><p>- Figures are for England and Wales only;<\/p><p>- These figures relate to both planned award reviews and changes of circumstances.<\/p><p><strong> <\/strong><\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-05-22", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-05-22T15:56:18.207Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-05-15", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, what estimate he has made of the average time taken for PIP reviews to be undertaken in each of the last (a) three, (b) six and (c) 12 months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4667", "label" : {"_value" : "Biography information for Mike Amesbury"}
      }
      , "tablingMemberConstituency" : {"_value" : "Weaver Vale"}
      , "tablingMemberPrinted" : [{"_value" : "Mike Amesbury"}
      ], "uin" : "26597"}
    , {"_about" : "http://data.parliament.uk/resources/1717498", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1717498/answer", "answerText" : {"_value" : "<p>The Personal Independence Payment (PIP) assessment identifies the needs arising from physical, sensory, mental, intellectual or cognitive issues, or any combination of these. The assessment criteria were developed over a decade ago in conjunction with independent health, social care, and disability experts.<\/p><p> <\/p><p>All health professionals performing PIP assessments receive comprehensive training in disability analysis including specific training on mental health conditions and how to identify their impact on claimants\u2019 ability to carry out the activities in the assessment.\u202f\u202fOur assessment providers have Mental Health Function Champions (MHFC) to support assessors when reviewing evidence and provide advice to DWP Case Managers. MHFCs are specialist practitioners who have at least 2 years of post-registration clinical experience in a mental health or learning disability role.<\/p><p> <\/p><p>No assessment has been made of the potential mental health impact of PIP assessments, although customer experience is something that is continually monitored. It would be extremely difficult to objectively separate the specific impact of assessments on mental health from other contributory factors.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-05-16", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : {"_value" : "25870"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-05-16T11:02:57.607Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-05-13", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the potential impact of PIP assessments on the mental health of claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4469", "label" : {"_value" : "Biography information for Angela Crawley"}
      }
      , "tablingMemberConstituency" : {"_value" : "Lanark and Hamilton East"}
      , "tablingMemberPrinted" : [{"_value" : "Angela Crawley"}
      ], "uin" : "25869"}
    , {"_about" : "http://data.parliament.uk/resources/1717499", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1717499/answer", "answerText" : {"_value" : "<p>The Personal Independence Payment (PIP) assessment identifies the needs arising from physical, sensory, mental, intellectual or cognitive issues, or any combination of these. The assessment criteria were developed over a decade ago in conjunction with independent health, social care, and disability experts.<\/p><p> <\/p><p>All health professionals performing PIP assessments receive comprehensive training in disability analysis including specific training on mental health conditions and how to identify their impact on claimants\u2019 ability to carry out the activities in the assessment.\u202f\u202fOur assessment providers have Mental Health Function Champions (MHFC) to support assessors when reviewing evidence and provide advice to DWP Case Managers. MHFCs are specialist practitioners who have at least 2 years of post-registration clinical experience in a mental health or learning disability role.<\/p><p> <\/p><p>No assessment has been made of the potential mental health impact of PIP assessments, although customer experience is something that is continually monitored. It would be extremely difficult to objectively separate the specific impact of assessments on mental health from other contributory factors.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-05-16", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : {"_value" : "25869"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-05-16T11:02:57.56Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-05-13", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps his Department has taken to ensure that PIP assessments accurately assess claimants with mental health issues.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4469", "label" : {"_value" : "Biography information for Angela Crawley"}
      }
      , "tablingMemberConstituency" : {"_value" : "Lanark and Hamilton East"}
      , "tablingMemberPrinted" : [{"_value" : "Angela Crawley"}
      ], "uin" : "25870"}
    , {"_about" : "http://data.parliament.uk/resources/1715794", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1715794/answer", "answerText" : {"_value" : "<p>Modernising Support for Independent Living: The Health and Disability Green Paper was published on 29 April 2024. The associated consultation will last for 12 weeks, ending on 22 July. Throughout this period we will continue to listen to and work with disabled people, people with health conditions and their representatives.<\/p><p>The consultation aims to hear views on whether we should have a condition-based assessment. We understand that many people have more than one health condition, and if this proposal is taken forwards following the consultation, we will consider in the detailed policy design how a condition-based approach would work for people with multiple conditions.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-05-14", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-05-14T16:18:32.883Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-05-03", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to his Department's consultation entitled Modernising support for independent living: the health and disability green paper, published on 29 April 2024, what assessment he has made of the potential impact of condition-based assessments on people with multiple health conditions.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
      }
      , "tablingMemberConstituency" : {"_value" : "Wirral West"}
      , "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
      ], "uin" : "24772"}
    , {"_about" : "http://data.parliament.uk/resources/1699124", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1699124/answer", "answerText" : {"_value" : "<p>There are still some claimants in receipt of Adult DLA who are yet to be reassessed. These cases are classed as awaiting PIP<strong><em> \u2018reassessment\u2019<\/em><\/strong>. DLA payments will continue until they are invited to claim PIP, and we have not contacted anyone on DLA to inform them of any postponement.<\/p><p> <\/p><p>There are claimants who have made a new claim to PIP but not yet received a decision. A proportion of these will be with the Assessment Provider and counted as awaiting <strong><em>\u2018assessment\u2019<\/em><\/strong>. No one in this category would receive a letter indicating their assessments is postponed, unless there are unusual circumstances, and the Provider needs to re-arrange a specific appointment for example.<\/p><p> <\/p><p>There are claimants already in receipt of PIP whose award is due to end (or has ended). Some cases are yet to be reviewed and would be counted as awaiting \u2018<strong><em>review<\/em><\/strong>\u2019. Some cases have been referred to the Assessment Provider and would therefore be counted as awaiting<strong><em> \u2018assessment\u2019<\/em><\/strong>. Where appropriate, we write to claimants to let them know the process is ongoing and we are extending their award, but we do not inform claimants that their review or assessment is postponed.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-04-19T12:53:11.977Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2024-03-26", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, whether people in receipt of a letter notifying them of a postponed PIP reassessment are counted as awaiting a PIP (a) assessment and (b) reassessment.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4491", "label" : {"_value" : "Biography information for Vicky Foxcroft"}
      }
      , "tablingMemberConstituency" : {"_value" : "Lewisham, Deptford"}
      , "tablingMemberPrinted" : [{"_value" : "Vicky Foxcroft"}
      ], "uin" : "20718"}
    , {"_about" : "http://data.parliament.uk/resources/1677478", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1677478/answer", "answerText" : {"_value" : "<p>The department manages the PIP contracts robustly and has a full set of service level agreements setting out our expectations for service delivery.<\/p><p>It is important for providers to have their own complaints process to deal with dissatisfaction about the service they provide. This process signposts complainants to the Independent Case Examiner (ICE) if they are dissatisfied with the provider\u2019s final response to their complaint.<\/p><p> <\/p><p>The process is designed to ensure that those complaining about third party provision have access to the same complaint escalation route as those who complain about services provided by Department for Work and Pensions (DWP). This encourages providers to resolve complaints at the earliest opportunity. It also gives providers the right incentives to offer good customer service and to comply with the Parliamentary and Health Service Ombudsman\u2019s Principles of Good Complaint Handling.<\/p><p> <\/p><p>In each of the last five calendar years (2019 to date), the total number of cases where Personal Independence Payment (PIP) assessment providers (APs), Capita and Independent Assessment Services (IAS), received a complaint, are shown in the table below.<\/p><p> <\/p><table><tbody><tr><td><p> <\/p><\/td><td><p><strong>2019<\/strong><\/p><\/td><td><p><strong>2020<\/strong><\/p><\/td><td><p><strong>2021<\/strong><\/p><\/td><td><p><strong>2022<\/strong><\/p><\/td><td><p><strong>2023 to date<\/strong><\/p><\/td><\/tr><tr><td><p><strong>Capita<\/strong><\/p><\/td><td><p>2800<\/p><\/td><td><p>1390<\/p><\/td><td><p>1380<\/p><\/td><td><p>1380<\/p><\/td><td><p>1580<\/p><\/td><\/tr><tr><td><p><strong>IAS<\/strong><\/p><\/td><td><p>6140<\/p><\/td><td><p>2800<\/p><\/td><td><p>2390<\/p><\/td><td><p>1760<\/p><\/td><td><p>1830<\/p><\/td><\/tr><\/tbody><\/table><p>Please note:<\/p><p>- All volumes have been rounded to the nearest 10.<\/p><p>- All above data is derived from contractual management information produced by the APs.<\/p><p>- The above data is derived from unpublished management information, which is collected for internal departmental use only, and has not been quality assured to Official Statistics Publication standards.<\/p><p> <\/p><p> <\/p><p>All APs strive to provide an excellent service to claimants and are held to account for their performance. To put the above figures into context, the total number of complaints shown as a percentage of all completed assessments for the same period, are as follows:<\/p><p> <\/p><table><tbody><tr><td><p> <\/p><\/td><td><p><strong>2019<\/strong><\/p><\/td><td><p><strong>2020<\/strong><\/p><\/td><td><p><strong>2021<\/strong><\/p><\/td><td><p><strong>2022<\/strong><\/p><\/td><td><p><strong>2023 to date<\/strong><\/p><\/td><\/tr><tr><td><p><strong>Capita<\/strong><\/p><\/td><td><p>1.24%<\/p><\/td><td><p>0.74%<\/p><\/td><td><p>0.76%<\/p><\/td><td><p>0.56%<\/p><\/td><td><p>0.57%<\/p><\/td><\/tr><tr><td><p><strong>IAS<\/strong><\/p><\/td><td><p>0.87%<\/p><\/td><td><p>0.51%<\/p><\/td><td><p>0.41%<\/p><\/td><td><p>0.24%<\/p><\/td><td><p>0.23%<\/p><\/td><\/tr><\/tbody><\/table><p>Please note:<\/p><p>The above percentages have been derived from the unrounded totals.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
        , "answeringMemberPrinted" : {"_value" : "Mims Davies"}
        , "dateOfAnswer" : {"_value" : "2023-12-19", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : {"_value" : "6664"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2023-12-19T15:40:18.01Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2023-12-12", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, what information his Department holds on the number of complaints received by (a) Capita and (b) other external assessors for Personal Independence Payment applications in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4809", "label" : {"_value" : "Biography information for Beth Winter"}
      }
      , "tablingMemberConstituency" : {"_value" : "Cynon Valley"}
      , "tablingMemberPrinted" : [{"_value" : "Beth Winter"}
      ], "uin" : "6663"}
    , {"_about" : "http://data.parliament.uk/resources/1675893", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1675893/answer", "answerText" : {"_value" : "<p>The Department\u2019s spend for delivering HTP as of the end of March 2023 is £168 million.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3926", "label" : {"_value" : "Biography information for Paul Maynard"}
        }
        , "answeringMemberConstituency" : {"_value" : "Blackpool North and Cleveleys"}
        , "answeringMemberPrinted" : {"_value" : "Paul Maynard"}
        , "dateOfAnswer" : {"_value" : "2023-12-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2023-12-12T16:13:00.287Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2023-12-06", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, how much his Department has spent on the Health Transformation Programme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4491", "label" : {"_value" : "Biography information for Vicky Foxcroft"}
      }
      , "tablingMemberConstituency" : {"_value" : "Lewisham, Deptford"}
      , "tablingMemberPrinted" : [{"_value" : "Vicky Foxcroft"}
      ], "uin" : "5582"}
    , {"_about" : "http://data.parliament.uk/resources/1673638", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1673638/answer", "answerText" : {"_value" : "<p>We are committed to ensuring people can access financial support through Personal Independence Payment (PIP) in a timely manner.\u202f Reducing customer journey times for PIP claimants is a priority for the department and we are working constantly to make improvements to our service.<\/p><p /><p>We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence, including that from the claimant.<\/p><p /><p>We have seen a decrease in PIP clearance times, with the latest statistics showing that the average end-to-end journey has reduced from 26 weeks in August 2021 to 15 weeks at the end of July 2023. This is because we\u2019re:<\/p><p /><ul><li>using a blend of phone, video and face-to-face assessments to support customers and deliver a more efficient and user-centred service;<\/li><li>increasing case manager and assessment provider health professional resource; and<\/li><li>prioritising new claims, while ensuring that claimants awaiting award reviews do not fall out of payment through no fault of their own.<\/li><\/ul><p> <\/p><p>In addition, the Health Transformation Programme (HTP) is modernising health and disability benefit services to create a more efficient service, to reduce processing times and improving trust in our services and decisions. As part of this, from July 2023, a limited number of claimants have been able to begin their claim for PIP entirely online, which we aim to roll out across England, Wales and Northern Ireland by the end of 2024.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
        }
        , "answeringMemberConstituency" : {"_value" : "Corby"}
        , "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
        , "dateOfAnswer" : {"_value" : "2023-12-04", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2023-12-04T12:06:17.413Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "29"}
      , "answeringDeptShortName" : {"_value" : "Work and Pensions"}
      , "answeringDeptSortName" : {"_value" : "Work and Pensions"}
      , "date" : {"_value" : "2023-11-28", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Personal Independence Payment: Medical Examinations"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps he has taken to reduce waiting times for PIP assessments.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4615", "label" : {"_value" : "Biography information for Lloyd Russell-Moyle"}
      }
      , "tablingMemberConstituency" : {"_value" : "Brighton, Kemptown"}
      , "tablingMemberPrinted" : [{"_value" : "Lloyd Russell-Moyle"}
      ], "uin" : "4239"}
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}