Pension Wise spent £31.7 million in 2015/16, £24.4 million in 2016/17 and £20.6 million in 2017/18. Pension Wise is a service run by the Department, and is funded by a levy on the financial services industry.<\/p>
<\/p>
Face to face appointments are delivered by Citizens Advice England & Wales (England, Wales and Northern Ireland) and Citizens Advice Scotland. Telephone appointments are delivered by the Pensions Advisory Service, Citizens Advice Scotland and TelePerformance Ltd.<\/p>
<\/p>
The Pension Wise website is maintained by the Department.<\/p>
<\/p>
The Pension Wise service evaluation research conducted by Ipsos MORI, published in October 2017, showed that people who had a Pension Wise appointment, or had used the Pension Wise website, were significantly more likely to answer questions about their pension options correctly. They were also much more likely to have calculated how much income they would need in retirement, shopped around for quotes, and considered how much tax or charges they would pay based on their chosen options.<\/p>
Customers and non-users were asked a series of questions to assess their factual knowledge of their pension options. Appointment customers had a knowledge score average of 70 per cent, just fractionally more than website customers who had a knowledge score average of 68 per cent. Both cohorts compare favourably to non users of the service, where the knowledge score average was 47 per cent<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"} , "dateOfAnswer" : {"_value" : "2018-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-07-17T12:06:39.07Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pension Wise"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government, further to the Written Answer by Lord Bates on 25 June (HL8507), how much they spent on the PensionWise service in each year since 2015; which organisations are responsible for the service's delivery; and how they assess the impact and effectiveness of the service.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4286", "label" : {"_value" : "Biography information for Lord Mendelsohn"} } , "tablingMemberPrinted" : [{"_value" : "Lord Mendelsohn"} ], "uin" : "HL9340"} , {"_about" : "http://data.parliament.uk/resources/937443", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/937443/answer", "answerText" : {"_value" : "
We have examined a selection of Carer\u2019s Allowance letters that contain wording about underlying entitlement and found these to be clear.<\/p>
However, should anyone need further advice on the rules relating to underlying entitlement for Carer\u2019s Allowance, the letters we examined advised customers to contact the Department\u2019s Carer\u2019s Allowance Unit where they can get advice tailored to their individual circumstances.<\/p>
The Department continually looks to improve the clarity of its communications and considers feedback wherever possible.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"} } , "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"} , "answeringMemberPrinted" : {"_value" : "Sarah Newton"} , "dateOfAnswer" : {"_value" : "2018-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-07-17T16:54:15.837Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Carer's Allowance"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, if she will make an assessment of the clarity of the wording of the underlying entitlement rules in departmental correspondence to vulnerable adults applying for carers allowance.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4658", "label" : {"_value" : "Biography information for Alex Sobel"} } , "tablingMemberConstituency" : {"_value" : "Leeds North West"} , "tablingMemberPrinted" : [{"_value" : "Alex Sobel"} ], "uin" : "162153"} , {"_about" : "http://data.parliament.uk/resources/937448", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/937448/answer", "answerText" : {"_value" : "
The aim of Personal Independence Payment (PIP) is to focus additional help with the extra costs of disability on people who become severely disabled earlier in life and who, as a consequence, face limited opportunities to work, earn and save compared with other people. Once PIP has been awarded, and subject to the conditions of entitlement continuing to be met, it can continue in payment after age 65. The upper age limit for PIP is currently aligned with State Pension age and will be rising in line with increases to it beginning from later this year.<\/p>
For people who become disabled after reaching pension age Attendance Allowance (AA) can provide help with the extra costs of disability, and helps them maintain their independence. AA is a tax-free, non-contributory benefit which can be used flexibly to help meet extra needs, including those associated with limited mobility, and is currently worth up to £85.60 a week.<\/p>
"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"} } , "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"} , "answeringMemberPrinted" : {"_value" : "Sarah Newton"} , "dateOfAnswer" : {"_value" : "2018-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-07-17T16:57:43.093Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Personal Independence Payment: Motor Neurone Disease"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of changing her Department's policy so that people over the age of 65 who have motor neurone disease can apply for personal independence payment and be eligible for a motability car; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/413", "label" : {"_value" : "Biography information for Hilary Benn"} } , "tablingMemberConstituency" : {"_value" : "Leeds Central"} , "tablingMemberPrinted" : [{"_value" : "Hilary Benn"} ], "uin" : "162002"} , {"_about" : "http://data.parliament.uk/resources/937470", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/937470/answer", "answerText" : {"_value" : "The aim of Personal Independence Payment (PIP) is to focus additional help with the extra costs of disability on people who become severely disabled earlier in life and who, as a consequence, face limited opportunities to work, earn and save compared with other people. Once PIP has been awarded, and subject to the conditions of entitlement continuing to be met, it can continue in payment after age 65. The upper age limit for PIP is currently aligned with State Pension age and will be rising in line with increases to it beginning from later this year.<\/p>
For people who become disabled after reaching pension age, Attendance Allowance (AA) can provide help with the extra costs of disability and helps them maintain their independence. AA is a tax-free, non-contributory benefit which can be used flexibly to help meet extra needs and is currently worth up to £85.60 a week.<\/p>
People who become disabled after their 65th<\/sup> birthday can apply for Access to Work and they will continue to be eligibility for support as long as they remain in employment.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-07-12", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "162016"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-12T15:59:58.143Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Older People"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether she has made an assessment of the effect of setting the cut-off point for claiming personal independence payment and its mobility part at 65 years on the ability to travel to and from work of people who become disabled after their 65th birthday; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1522", "label" : {"_value" : "Biography information for Adam Holloway"}
}
, "tablingMemberConstituency" : {"_value" : "Gravesham"}
, "tablingMemberPrinted" : [{"_value" : "Adam Holloway"}
], "uin" : "162015"}
, {"_about" : "http://data.parliament.uk/resources/937471", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/937471/answer", "answerText" : {"_value" : " The aim of Personal Independence Payment (PIP) is to focus additional help with the extra costs of disability on people who become severely disabled earlier in life and who, as a consequence, face limited opportunities to work, earn and save compared with other people. Once PIP has been awarded, and subject to the conditions of entitlement continuing to be met, it can continue in payment after age 65. The upper age limit for PIP is currently aligned with State Pension age and will be rising in line with increases to it beginning from later this year.<\/p> For people who become disabled after reaching pension age, Attendance Allowance (AA) can provide help with the extra costs of disability and helps them maintain their independence. AA is a tax-free, non-contributory benefit which can be used flexibly to help meet extra needs and is currently worth up to £85.60 a week.<\/p> People who become disabled after their 65th<\/sup> birthday can apply for Access to Work and they will continue to be eligibility for support as long as they remain in employment.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-07-12", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "162015"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-12T15:59:58.207Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Older People"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether she has made an assessment of the potential effect of setting the cut-off point for claiming personal independence payment and its mobility part at 65 years on the economic contribution of people who become disabled after their 65th birthday and need or wish to travel to work; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1522", "label" : {"_value" : "Biography information for Adam Holloway"}
}
, "tablingMemberConstituency" : {"_value" : "Gravesham"}
, "tablingMemberPrinted" : [{"_value" : "Adam Holloway"}
], "uin" : "162016"}
, {"_about" : "http://data.parliament.uk/resources/937492", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/937492/answer", "answerText" : {"_value" : " The following table shows the volumes and proportions of paying parents on the Child Maintenance Service schemes in March 2018 that are employed, unemployed, or with an unknown employment status at the point of application.<\/p> <\/p> <\/strong><\/p> <\/strong><\/p> <\/p> Employment Status<\/strong><\/p><\/td> Volume<\/strong><\/p><\/td> Proportion<\/strong><\/p><\/td><\/tr> Employed<\/p><\/td> 297,400<\/p><\/td> 76.5%<\/p><\/td><\/tr> Unemployed<\/p><\/td> 16,500<\/p><\/td> 4.0%<\/p><\/td><\/tr> Unknown<\/p><\/td> 75,700<\/p><\/td> 19.5%<\/p><\/td><\/tr> Total<\/strong><\/p><\/td> 389,600 <\/strong><\/p><\/td> 100%<\/strong><\/p><\/td><\/tr><\/tbody><\/table>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4105", "label" : {"_value" : "Biography information for Justin Tomlinson"}
}
, "answeringMemberConstituency" : {"_value" : "North Swindon"}
, "answeringMemberPrinted" : {"_value" : "Justin Tomlinson"}
, "dateOfAnswer" : {"_value" : "2018-07-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-12T14:51:56.17Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Children: Maintenance"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many and what proportion of paying parents using the Child Maintenance Service are (a) in employment and (b) not in employment.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4613", "label" : {"_value" : "Biography information for Alex Burghart"}
}
, "tablingMemberConstituency" : {"_value" : "Brentwood and Ongar"}
, "tablingMemberPrinted" : [{"_value" : "Alex Burghart"}
], "uin" : "162128"}
, {"_about" : "http://data.parliament.uk/resources/937524", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/937524/answer", "answerText" : {"_value" : " The information requested is not readily available.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-07-17", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "162166"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-17T16:50:42.65Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Epilepsy"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many claimants of Disability Living Allowance with epilepsy who received zero points in an assessment for personal independence payment received an award at tribunal.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4676", "label" : {"_value" : "Biography information for Marsha De Cordova"}
}
, "tablingMemberConstituency" : {"_value" : "Battersea"}
, "tablingMemberPrinted" : [{"_value" : "Marsha De Cordova"}
], "uin" : "162164"}
, {"_about" : "http://data.parliament.uk/resources/937525", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/937525/answer", "answerText" : {"_value" : " Since the introduction of Personal Independence Payment (PIP) a total of 6,330 decisions on claims with an epilepsy condition listed as the main health condition have been made as part of migration from Disability Living Allowance (DLA) to PIP. Of these, 3,380 did not receive any benefit award at the initial assessment and 1,120 of these people subsequently appealed their decision. Of those who appealed their decision 870 cases were settled in favour of the claimant.<\/p> <\/p> Under PIP, 29 per cent of working age claimants with epilepsy recorded as their primary disabling condition receive the highest level of support compared to 6 per cent under Disability Living Allowance when PIP was introduced.<\/p> <\/p> <\/strong><\/p> Notes:<\/p> The information requested is not readily available.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-07-17", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "162164"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-17T16:50:42.697Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Epilepsy"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many new claimants of personal independence payments with epilepsy who received zero points during their initial assessment subsequently received an award at tribunal.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4676", "label" : {"_value" : "Biography information for Marsha De Cordova"}
}
, "tablingMemberConstituency" : {"_value" : "Battersea"}
, "tablingMemberPrinted" : [{"_value" : "Marsha De Cordova"}
], "uin" : "162166"}
, {"_about" : "http://data.parliament.uk/resources/937527", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/937527/answer", "answerText" : {"_value" : " Since the introduction of Personal Independence Payment (PIP) a total of 7,690 decisions have been made on new claims with an epilepsy condition listed as the main health condition. Of these, 5,150 claimants did not receive any benefit award at the initial assessment and 630 of these people subsequently appealed their decision. Of those who appealed their decision 420 cases were settled in favour of the claimant.<\/p> <\/strong><\/p> Under PIP, 29 per cent of working age claimants with epilepsy recorded as their primary disabling condition receive the highest level of support compared to 6 per cent under Disability Living Allowance when PIP was introduced.<\/p> <\/strong><\/p> Notes:<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4071", "label" : {"_value" : "Biography information for Sarah Newton"}
}
, "answeringMemberConstituency" : {"_value" : "Truro and Falmouth"}
, "answeringMemberPrinted" : {"_value" : "Sarah Newton"}
, "dateOfAnswer" : {"_value" : "2018-07-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-07-19T14:22:23.617Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2018-07-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Epilepsy"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many new personal independence payment (PIP) claimants with epilepsy did not receive an award during their initial PIP assessment and subsequently received an award at tribunal.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4676", "label" : {"_value" : "Biography information for Marsha De Cordova"}
}
, "tablingMemberConstituency" : {"_value" : "Battersea"}
, "tablingMemberPrinted" : [{"_value" : "Marsha De Cordova"}
], "uin" : "162167"}
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