{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "items" : [{"_about" : "http://data.parliament.uk/resources/1697670", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1697670/answer", "answerText" : {"_value" : "<p>At Spring Budget 2024, the Chancellor announced the creation of a UK ISA. Alongside this, the Government published a consultation seeking responses on the policy design and implementation. The consultation closes on 6<sup>th<\/sup> June 2024, after which we will consider responses and next steps.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-28", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-28T12:47:20.137Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-20", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Individual Savings Accounts"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what is the timetable for the launch of the British ISA announced by the Chancellor of the Exchequer in the Budget Statement on 6 March.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4988", "label" : {"_value" : "Biography information for Lord Kempsell"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Kempsell"}
      ], "uin" : "HL3462"}
    , {"_about" : "http://data.parliament.uk/resources/1697671", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1697671/answer", "answerText" : {"_value" : "<p>The quality of HMRC's customer service is regularly assessed by various bodies, including the Treasury Select Committee, National Audit Office, independent Adjudicator's Office, and Public Accounts Committee. HMRC also has internal customer surveys and key performance metrics to monitor its customer service objectives as outlined in the HMRC Charter.<\/p><p>HMRC Performance is published on a monthly and quarterly basis on GOV.UK:<\/p><p><a href=\"https://www.gov.uk/government/collections/hmrc-monthly-performance-reports\" target=\"_blank\">https://www.gov.uk/government/collections/hmrc-monthly-performance-reports<\/a><\/p><p> <\/p><p><a href=\"https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates\" target=\"_blank\">https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates<\/a><\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-27", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-27T15:30:08.007Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-20", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Revenue and Customs: Standards"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what assessment they have made of the quality of customer services provided by His Majesty's Revenue and Customers to taxpayers; and whether they will undertake a review or ask an independent third party to do so.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4988", "label" : {"_value" : "Biography information for Lord Kempsell"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Kempsell"}
      ], "uin" : "HL3463"}
    , {"_about" : "http://data.parliament.uk/resources/1697259", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1697259/answer", "answerText" : {"_value" : "<p>The Government is committed to ensuring smooth trade flows within the UK internal market.<\/p><p>The UK Internal Market Scheme (UKIMS) replaced the previous UK Trader Scheme on 30 September 2023. UKIMS allows a much wider range of businesses to move goods into Northern Ireland under the existing \u2018not at risk\u2019 arrangements than the previous scheme, with over 3,000 new businesses now authorised.<\/p><p>Under UKIMS, the turnover threshold below which companies involved in processing can move eligible goods under the scheme quadrupled from the old £500,000 limit up to £2m, benefiting SMEs. From 30 September 2024, UKIMS traders will also be able to benefit from the new simplified processes for UK internal market movements which will scrap burdensome supplementary declarations and allow for the use of a simpler dataset based on standard commercial information as opposed to full customs declarations as is required currently.<\/p><p>There is tailored support available for all sizes of businesses trading between Great Britain and Northern Ireland, including small and medium-sized businesses, via the free-to-use Trader Support Service (TSS).<\/p><p> <\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-27", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-27T15:28:07.91Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-19", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "UK Internal Trade: Northern Ireland"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what steps they are taking to ensure that customs controls do not disproportionately affect small and medium-sized businesses trading between Great Britain and Northern Ireland.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3801", "label" : {"_value" : "Biography information for Lord Browne of Belmont"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Browne of Belmont"}
      ], "uin" : "HL3370"}
    , {"_about" : "http://data.parliament.uk/resources/1697296", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1697296/answer", "answerText" : {"_value" : "<p>The Chancellor announced at Spring Budget that the government will introduce new requirements for Defined Contribution pension funds to disclose publicly their level of UK equity investments, working closely with the Financial Conduct Authority (the FCA) who share responsibility for setting requirements for the market. The FCA will consult in the Spring. The government will introduce equivalent requirements for Local Government Pension Scheme funds in England &amp; Wales. The government will review what further action should be taken if the data does not demonstrate that UK equity allocations are increasing.<\/p><p> <\/p><p>This complements the wider reforms that the Government and regulators are already undertaking to boost UK markets.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-28", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-28T12:46:56.947Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-19", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Foreign Investment in UK"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government, further to the announcement by the Chancellor of the Exchequer on 2 March concerning the requirement by 2027 for pension funds to disclose how much they invest in British businesses, what steps they are taking to assess the potential consequences on overall competitiveness and attractiveness of the UK as an investment destination.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1796", "label" : {"_value" : "Biography information for Lord Taylor of Warwick"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Taylor of Warwick"}
      ], "uin" : "HL3426"}
    , {"_about" : "http://data.parliament.uk/resources/1697330", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1697330/answer", "answerText" : {"_value" : "<p>As set out at Spring Budget 2024, the government is considering the findings of the OBR\u2019s review of the original costing of the withdrawal of tax-free shopping, published in the Economic and Fiscal Outlook on 6 March, alongside industry representations and broader data. The government welcomes further submissions in response to the OBR\u2019s findings.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-27", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-27T15:29:26.46Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-19", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Tourism: VAT"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what assessment they have made of the potential (1) costs, and (2) benefits, of reintroducing tax-free shopping for international visitors, including the impact on (a) retail sales, (b) employment levels, and (c) economic recovery.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1796", "label" : {"_value" : "Biography information for Lord Taylor of Warwick"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Taylor of Warwick"}
      ], "uin" : "HL3428"}
    , {"_about" : "http://data.parliament.uk/resources/1696556", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1696556/answer", "answerText" : {"_value" : "<p>Requirements regarding financial adviser ongoing services started in 2013 following the Retail Distribution Review, with additional requirements resulting from the Markets in Financial Instruments Directive in 2018.<\/p><p>In February, the FCA wrote to a number of financial adviser firms requesting information about their delivery of ongoing services, for which their clients continue to be charged. The FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.<\/p><p>The FCA\u2019s new Consumer Duty seeks to set a higher and clearer standard of care that firms owe their customers. The FCA is an independent non-governmental body and is responsible for determining the application of the relevant rules. The Government will continue to monitor the effectiveness of Consumer Duty rules, as they bed in and as industry becomes more familiar with them.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-28", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-28T12:40:27.463Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-18", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Financial Services: Compensation"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what assessment they have made of the systemic impact from the Financial Conduct Authority\u2019s crackdown on wealth management services under the Consumer Duty; what estimate they have made of the likely total compensation that will need to be paid by wealth management firms; and what other areas of the financial sector they expect to be impacted by the Consumer Duty.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4719", "label" : {"_value" : "Biography information for Baroness Bennett of Manor Castle"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Baroness Bennett of Manor Castle"}
      ], "uin" : "HL3313"}
    , {"_about" : "http://data.parliament.uk/resources/1696583", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1696583/answer", "answerText" : {"_value" : "<p>Inflation has more than halved, falling from its peak of 11.1% in October 2022 to 3.4% in February 2024 and nominal whole economy total pay has fallen from a peak of 8.9% in the three months to June to 5.6% in the three months to January 2024.<\/p><p>In the three months to January 2024 the unemployment rate was 3.9%, up by 0.1ppt on the year but low by historical standards. The OBR forecast that there will be a moderate rise in unemployment to a peak of 4.5% in Q4 2024 before declining to 4.1% by 2028.<\/p><p>Whilst inflation has fallen it still remains above the 2% target. The Monetary Policy Committee (MPC) continues to have the government\u2019s full support as it takes action to sustainably return it to target.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-28", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-28T12:45:55.397Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-18", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Inflation: Employment and Pay"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government, following reports that public expectations for inflation have fallen to the lowest level in over two years, what assessment they have made of the impact of falling expectations on (1) wage growth trends, and (2) employment dynamics; and what steps they are taking to address any potential challenges in sustaining wage growth while maintaining price stability.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1796", "label" : {"_value" : "Biography information for Lord Taylor of Warwick"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Taylor of Warwick"}
      ], "uin" : "HL3340"}
    , {"_about" : "http://data.parliament.uk/resources/1696329", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1696329/answer", "answerText" : {"_value" : "<p>HMRC\u2019s Service Level Standards (SLA) for responding to A1 certificate applications are 15 working days, where received through the online application forms, and 40 working days, where received by post.<\/p><p>HMRC has implemented measures to bring processing back within the SLA by the end of April 2024.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-21", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-21T12:34:21.82Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-14", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "National Insurance: British Nationals Abroad"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what is their current target time for processing (1) online, and (2) postal, applications for certificates confirming payment of UK National Insurance when working temporarily abroad (\"A1 Forms\"), and when they expect to achieve these target times.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3391", "label" : {"_value" : "Biography information for The Earl of Clancarty"}
      }
      , "tablingMemberPrinted" : [{"_value" : "The Earl of Clancarty"}
      ], "uin" : "HL3275"}
    , {"_about" : "http://data.parliament.uk/resources/1696335", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1696335/answer", "answerText" : {"_value" : "<p>As set out in the Statement of Funding Policy, the UK Government will fund the direct costs associated with reaching the required level of compliance to implement the UK Government\u2019s obligations under the Windsor Framework. Funding will continue to be provided to the Northern Ireland Executive for this purpose through the Estimates process.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-27", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-27T12:59:39.107Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-14", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Windsor Framework: Finance"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government whether recurring financial provision will be made to implement the Windsor Framework; and, if so, what quantum they are expecting.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4216", "label" : {"_value" : "Biography information for Lord Empey"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Empey"}
      ], "uin" : "HL3281"}
    , {"_about" : "http://data.parliament.uk/resources/1696344", "AnsweringBody" : [{"_value" : "Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1696344/answer", "answerText" : {"_value" : "<p>HMRC does not report on the median or upper decile wait times for telephone calls. However, HMRC publishes data on the average speed of answer for customer calls and the percentage of calls where the customer waited more than 10 minutes.<\/p><p><br>This information can be found at the following link:<\/p><p><a href=\"https://www.gov.uk/government/collections/hmrc-monthly-performance-reports#reporting-year-2023-to-2024\" target=\"_blank\">https://www.gov.uk/government/collections/hmrc-monthly-performance-reports#reporting-year-2023-to-2024<\/a><\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"}
        }
        , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"}
        , "dateOfAnswer" : {"_value" : "2024-03-21", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "questionFirstAnswered" : [{"_value" : "2024-03-21T12:34:09.2Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "Treasury"}
      , "date" : {"_value" : "2024-03-14", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Revenue and Customs: Telephone Services"}
      , "houseId" : {"_value" : "2"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
      }
      ], "questionText" : "To ask His Majesty's Government what is the (1) median, and (2) upper decile, wait time for His Majesty's Revenue and Customs to answer telephone calls.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2492", "label" : {"_value" : "Biography information for Lord Lipsey"}
      }
      , "tablingMemberPrinted" : [{"_value" : "Lord Lipsey"}
      ], "uin" : "HL3290"}
    ], "itemsPerPage" : 10, "next" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=1&houseId=2&max-ddpModified.=2024-03-20T21%3A58%3A39.955Z&min-answer.questionFirstAnswered.=2019-06-25T08%3A00%3A29.177Z&answeringDeptSortName=Treasury", "page" : 0, "startIndex" : 1, "totalResults" : 2097, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]}
}