{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answeringDeptShortName=Justice&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&_page=0&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "items" : [{"_about" : "http://data.parliament.uk/resources/794037", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/794037/answer", "answerText" : {"_value" : "

Berwyn has to date (Friday 24 November) a total of 570 direct employees (this is headcount and not Full Time Equivalents, FTE), since the start we have had 27 resignations. This is a total turnover of 4.7%, 11 of these were Prison Officers which equates to a turnover of 1.9%.<\/del><\/p>

<\/p>

The Government is determined to ensure that prisons are properly staffed to deliver safety and security and we are on target to recruit 2,500 extra prison officers across the estate. We are committed to supporting staff in the service, and are launching a retention strategy to help Governors ensure experienced staff remain in the service and are supported, alongside the new recruits.<\/ins> <\/ins> Since HMP Berwyn opened in February 2017, the staff turnover, known as leaving rate is provided in the table below.<\/ins> Table 1: Staff leaving rate at HM Prison Berwyn, February to September 2017<\/strong><\/ins>

Average staff in post* (headcount) <\/strong><\/ins><\/p><\/td>

Leavers (headcount)<\/strong><\/ins><\/p><\/td>

Leaving rate<\/strong><\/ins><\/p><\/td><\/tr>

496<\/ins><\/p><\/td>

27<\/ins><\/p><\/td>

5.4%<\/ins><\/p><\/td><\/tr><\/tbody><\/table>*Based on the average staff in post on the last day of the month from February to September 2017.<\/ins><\/p><\/td><\/tr><\/tbody><\/table>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "dateOfAnswer" : {"_value" : "2017-11-28", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/794037/answer/previousversion/25613", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} } , "questionFirstAnswered" : [{"_value" : "2017-11-28T17:38:42.373Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-12-19T16:56:04.343Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-11-22", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Berwyn Prison"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what estimate he has made of the level of turnover in staff at HM Prison Berwyn since that prison opened in Spring 2017.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4521", "label" : {"_value" : "Biography information for Liz Saville Roberts"} } , "tablingMemberConstituency" : {"_value" : "Dwyfor Meirionnydd"} , "tablingMemberPrinted" : [{"_value" : "Liz Saville Roberts"} ], "uin" : "115125"} , {"_about" : "http://data.parliament.uk/resources/771597", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/771597/answer", "answerText" : {"_value" : "

The volume of Personal Independence Payment (PIP) appeals made to the tribunal has built up since it was introduced as a new benefit in 2013. As the number, and age, of appeals lodged increased so has the average waiting time.<\/p>

Waiting times generally can fluctuate temporarily and geographically, owing to a number of variable factors, including volumes of benefit decisions made locally, availability of medical/disability members, and venue capacity. Any disparity in waiting times is monitored and investigated locally.<\/p>

HM Courts & Tribunals Service (HMCTS) has been working with the tribunal\u2019s judiciary to identify initiatives with potential to increase the capacity and performance of the tribunal, including reviewing current listing practices to increase the number of PIP cases being able to be listed on a session. We are also in the process of recruiting over 350 judicial office holders to provide long term capacity in the tribunal.<\/p>

The average waiting time for PIP appeals in each of the last four years, in the Alyn and Deeside constituency, is set out below.<\/ins><\/p>

<\/strong> The average time (weeks[1]<\/strong>) from receipt in HMCTS to outcome for PIP[2]<\/strong> Appeals <\/strong><\/ins><\/p><\/td><\/tr>

Year3<\/sup><\/strong><\/ins><\/p><\/td>

Alyn and Deeside<\/strong>4<\/ins><\/p><\/td><\/tr>

2013/145<\/ins><\/p><\/td>

9.8<\/ins><\/p><\/td><\/tr>

2014/15<\/ins><\/p><\/td>

12.5<\/ins><\/p><\/td><\/tr>

2015/16<\/ins><\/p><\/td>

17<\/ins><\/p><\/td><\/tr>

2016/17<\/ins><\/p><\/td>

17<\/ins><\/p><\/td><\/tr><\/tbody><\/table>

<\/ins><\/p>

[1] Average Clearance Time - time taken from appeal receipt to outcome. This includes both those cleared at hearing and those cleared without the need for a tribunal hearing.<\/ins><\/p>

2<\/strong> Personal Independence Payments (New Claim Appeals), which replaced Disability Living Allowance from 8 April 2013, also includes Personal Independence Claims (Reassessments).<\/ins><\/p>

3 The table shows information in the financial year April to March.<\/ins><\/p>

4 First-tier Tribunal (Social Security and Child Support) appeals for Alyn and Deeside constituents are heard in the Chester venue.<\/ins><\/p>

5 There were fewer than five PIP appeals disposed of at the Chester venue in 2013/14 and as such the waiting time may not be representative of average waiting time.<\/ins><\/p>

Although care is taken when processing and analysing the data, the details are subject to inaccuracies inherent in any large-scale case management system and are the best data available.<\/ins><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "dateOfAnswer" : {"_value" : "2017-10-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/771597/answer/previousversion/16692", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} } , "questionFirstAnswered" : [{"_value" : "2017-10-23T09:16:08.953Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-10-23T09:33:27.76Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-10-16", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Personal Independence Payment: Appeals"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, for what reasons waiting times for personal independent payment tribunals have increased over the last four years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1383", "label" : {"_value" : "Biography information for Mark Tami"} } , "tablingMemberConstituency" : {"_value" : "Alyn and Deeside"} , "tablingMemberPrinted" : [{"_value" : "Mark Tami"} ], "uin" : "108058"} , {"_about" : "http://data.parliament.uk/resources/758810", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/758810/answer", "answerText" : {"_value" : "

Numbers of units of e-cigarettes, vaping products and tobacco items sold in prisons in England and Wales in each month for the last year are as set out in the attached annex.<\/p>

Prisons are rolling out the smoke free policy, subject to a series of assessments which will test the operational stability, readiness and health readiness of the prisons to implement the policy in a safe, decent and secure way. HMPPS\u2019 health partners in England and Wales are fully involved in supporting prisoners with appropriate smoking cessation services in place.<\/p>

The open estate across England and Wales has been smoke free indoors since October 2015.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/758810/answer/attachment/1", "fileName" : {"_value" : "9456 Annex A.docx"} , "title" : "Number of Products Sold in Prisons"} , "dateOfAnswer" : {"_value" : "2017-09-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/758810/answer/previousversion/11646", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/758810/answer/previousversion/11646/attachment/1", "fileName" : {"_value" : "9456 Annex A.docx"} , "title" : "Number of Products Sold in Prisons"} } , "questionFirstAnswered" : [{"_value" : "2017-09-12T10:59:45.787Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-09-15T15:01:43.253Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-09-07", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Electronic Cigarettes and Tobacco"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, how many (a) e-cigarettes and (b) tobacco products were sold in prison shops in each of the last 12 months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"} } , "tablingMemberConstituency" : {"_value" : "Leeds East"} , "tablingMemberPrinted" : [{"_value" : "Richard Burgon"} ], "uin" : "9456"} , {"_about" : "http://data.parliament.uk/resources/756208", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/756208/answer", "answerText" : {"_value" : "

Electronic monitoring services in England and Wales have been provided by Capita plc since 2013<\/del>2014<\/ins>. G4S, under a contract with the Department, provide the necessary hardware (electronic tags and home monitoring units) to support the service. The Department has robust processes in place to monitor and manage contractors and will not hesitate to take action when standards fall short.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "dateOfAnswer" : {"_value" : "2017-09-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/756208/answer/previousversion/9419", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} } , "questionFirstAnswered" : [{"_value" : "2017-09-11T13:16:22.957Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-11-17T16:43:22.173Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-09-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "G4S: Electronic Tagging"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what steps he has taken to improve the effectiveness of G4S in delivering electronic tagging services.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4658", "label" : {"_value" : "Biography information for Alex Sobel"} } , "tablingMemberConstituency" : {"_value" : "Leeds North West"} , "tablingMemberPrinted" : [{"_value" : "Alex Sobel"} ], "uin" : "7748"} , {"_about" : "http://data.parliament.uk/resources/756750", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/756750/answer", "answerText" : {"_value" : "

The total number of prisoners who have been transferred to a secure hospital under sections 47 or 48 of the Mental Health Act 1983 in each of the last seven years, and the numbers of those prisoners recorded as male or female are<\/del>is<\/ins> set out below:

<\/del><\/p><\/td>

2010<\/strong><\/del><\/p><\/td>

2011<\/strong><\/del><\/p><\/td>

2012<\/strong><\/del><\/p><\/td>

2013<\/strong><\/del><\/p><\/td>

2014<\/strong><\/del><\/p><\/td>

2015<\/strong><\/del><\/p><\/td>

2016<\/strong><\/del><\/p><\/td><\/tr>

Male<\/del><\/p><\/td>

1011<\/del><\/p><\/td>

881<\/del><\/p><\/td>

884<\/del><\/p><\/td>

994<\/del><\/p><\/td>

1084<\/del><\/p><\/td>

1067<\/del><\/p><\/td>

1071<\/del><\/p><\/td><\/tr>

Female<\/del><\/p><\/td>

85<\/del><\/p><\/td>

123<\/del><\/p><\/td>

112<\/del><\/p><\/td>

107<\/del><\/p><\/td>

104<\/del><\/p><\/td>

106<\/del><\/p><\/td>

104<\/del><\/p><\/td><\/tr>

Total<\/strong><\/del><\/p><\/td>

1096<\/strong><\/del><\/p><\/td>

1004<\/strong><\/del><\/p><\/td>

996<\/strong><\/del><\/p><\/td>

1101<\/strong><\/del><\/p><\/td>

1188<\/strong><\/del><\/p><\/td>

1173<\/strong><\/del><\/p><\/td>

1175<\/strong><\/del><\/p><\/td><\/tr><\/tbody><\/table>

<\/ins><\/p><\/td>

2010<\/strong><\/ins><\/p><\/td>

2011<\/strong><\/ins><\/p><\/td>

2012<\/strong><\/ins><\/p><\/td>

2013<\/strong><\/ins><\/p><\/td>

2014<\/strong><\/ins><\/p><\/td>

2015<\/strong><\/ins><\/p><\/td>

2016<\/strong><\/ins><\/p><\/td><\/tr>

Total<\/strong><\/ins><\/p><\/td>

945<\/strong><\/ins><\/p><\/td>

953<\/strong><\/ins><\/p><\/td>

979<\/strong><\/ins><\/p><\/td>

990<\/strong><\/ins><\/p><\/td>

1,061<\/strong><\/ins><\/p><\/td>

1,010<\/strong><\/ins><\/p><\/td>

980<\/strong><\/ins><\/p><\/td><\/tr><\/tbody><\/table>It is not possible to provide a breakdown of these figures by gender; this information could only be obtained at disproportionate cost.<\/ins> Data on how many (a) male and (b) female prisoners who have been identified with mental health issues (ii) are still in the prison where those issues were identified, (iii) have moved prison and (iv) have been moved to a bail hostel in each of the last seven years is not collected centrally. We take the mental health of prisoners extremely seriously, which is why we have increased the support available to vulnerable offenders - especially during the first 24 hours in custody - and invested more in mental health awareness training for prison officers. We are putting more funding into prison safety and have embarked on major Prison Safety Programme, in order to reduce the number of self-inflicted deaths and incidents of self-harm in our prisons. But we recognise that more can be done and continue to work in partnership with HMPPS, NHS England and Public Health England to improve mental health services for offenders at all points of the criminal justice system.<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "dateOfAnswer" : {"_value" : "2017-09-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/756750/answer/previousversion/10302", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} } , "questionFirstAnswered" : [{"_value" : "2017-09-12T11:03:43.27Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-11-17T16:44:05.803Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-09-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisoners: Mental Illness"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, how many (a) male and (b) female prisoners who have been identified with mental health issues (i) have been subsequently moved to a secure mental health hospital, (ii) are still in the prison where those issues were identified, (iii) have moved prison and (iv) have been moved to a bail hostel in each of the last seven years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/533", "label" : {"_value" : "Biography information for David Hanson"} } , "tablingMemberConstituency" : {"_value" : "Delyn"} , "tablingMemberPrinted" : [{"_value" : "David Hanson"} ], "uin" : "8137"} , {"_about" : "http://data.parliament.uk/resources/756813", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/756813/answer", "answerText" : {"_value" : "

A total of £37.15m was paid to CRCs above their agreed contracts in 2016/17. These payments were made for a variety of reasons and cannot be broken down by CRC because the information is commercially sensitive. Furthermore, some concessions were agreed with CRCs on a case-by-case basis to enable them to re-invest contractual payment deductions in key areas of the business and improve services.<\/p>

In addition, we have made changes to how CRCs are paid for future years so they can focus on activities that best rehabilitate offenders and keep society safe. This additional investment will see projected payments to providers being no higher than originally budgeted for at the time of the reforms. A summary of the variations can be found below. Relevant OJEU notices can be found at http://ted.europa.eu/udl?uri=TED:NOTICE:45770-2015:TEXT:EN:HTML&tabId=4<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/756813/answer/attachment/1", "fileName" : {"_value" : "8401 Table.png"} , "title" : "Table detailing CRC Contract Variations"} , "dateOfAnswer" : {"_value" : "2017-09-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/756813/answer/previousversion/10311", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3980", "label" : {"_value" : "Biography information for Mr Sam Gyimah"} } , "answeringMemberConstituency" : {"_value" : "East Surrey"} , "answeringMemberPrinted" : {"_value" : "Mr Sam Gyimah"} } , "questionFirstAnswered" : [{"_value" : "2017-09-12T11:09:47.153Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-09-15T14:52:16.87Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-09-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Community Rehabilitation Companies"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, whether any additional funds above the agreed contract for 2016-17 were given to community rehabilitation companies in England and Wales.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4521", "label" : {"_value" : "Biography information for Liz Saville Roberts"} } , "tablingMemberConstituency" : {"_value" : "Dwyfor Meirionnydd"} , "tablingMemberPrinted" : [{"_value" : "Liz Saville Roberts"} ], "uin" : "8401"} , {"_about" : "http://data.parliament.uk/resources/746750", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/746750/answer", "answerText" : {"_value" : "

The Criminal Injuries Compensation Authority (CICA) received 533 complaints about their service in the financial year 2015-16. This represents 1.3% of CICA\u2019s live caseload. 49% of complaints were closed within 10 days.<\/del><\/p>

<\/p>

Where complaints took longer to close this was due to the number of enquiries required to fully investigate the complaint. In other cases, CICA were asked by the complainer not to close the complaint until a final decision was issued on the claim. The average time CICA took to deal with those complaints was 23.75 days.<\/del><\/p>

<\/p>

The most common complaint received by CICA related to delays in finalising claims. CICA aims to make compensation payments as quickly as possible, however, they have a duty to the taxpayer to fully investigate claims to make sure that the applicant gets the level of compensation they deserve.<\/del><\/p>

<\/p>

The 10 most common reasons for complaining about CICA\u2019s service in 2015/16 were:<\/del><\/p>

Reason given for complaint<\/strong><\/del><\/p><\/td>

Percentage of overall complaints<\/strong><\/del><\/p><\/td><\/tr>

Delays<\/del><\/p><\/td>

68.95%<\/del><\/p><\/td><\/tr>

Lack of updates on case progression<\/del><\/p><\/td>

11.33%<\/del><\/p><\/td><\/tr>

Claim handling<\/del><\/p><\/td>

9.77%<\/del><\/p><\/td><\/tr>

Failure to respond to letters<\/del><\/p><\/td>

4.10%<\/del><\/p><\/td><\/tr>

Applicant provided with conflicting information<\/del><\/p><\/td>

2.93%<\/del><\/p><\/td><\/tr>

Failure to provide timescales<\/del><\/p><\/td>

1.76%<\/del><\/p><\/td><\/tr>

Failure to return phone calls<\/del><\/p><\/td>

0.59%<\/del><\/p><\/td><\/tr>

Errors when recording telephone application information<\/del><\/p><\/td>

0.20%<\/del><\/p><\/td><\/tr>

Impolite staff member<\/del><\/p><\/td>

0.20%<\/del><\/p><\/td><\/tr>

Poor customer service<\/del><\/p><\/td>

0.20%<\/del><\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

The total number of complaints the CICA received in each of the last five years, including those cases (a) escalated to stage 2 and (b) progressed to stage 3, are as follows:<\/del><\/p>

Year<\/strong><\/del><\/p><\/td>

Complaints received<\/strong><\/del><\/p><\/td>

Escalated to Stage 2<\/strong><\/del><\/p><\/td>

Escalated to Stage 3<\/strong><\/del><\/p><\/td><\/tr>

2016-17<\/del><\/p><\/td>

1122<\/del><\/p><\/td>

120<\/del><\/p><\/td>

7<\/del><\/p><\/td><\/tr>

2015-16<\/del><\/p><\/td>

533<\/del><\/p><\/td>

39<\/del><\/p><\/td>

6<\/del><\/p><\/td><\/tr>

2014-15<\/del><\/p><\/td>

491<\/del><\/p><\/td>

26<\/del><\/p><\/td>

9<\/del><\/p><\/td><\/tr>

2013-14<\/del><\/p><\/td>

204<\/del><\/p><\/td>

8<\/del><\/p><\/td>

1<\/del><\/p><\/td><\/tr>

2012-13<\/del><\/p><\/td>

284<\/del><\/p><\/td>

10<\/del><\/p><\/td>

5<\/del><\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

Over half of complaints received in 2016/17 were from paid representatives. A significant portion of these were from firms of solicitors who lodged block complaints for their CICA caseload with a view to influencing the speed of the decision making process.<\/del><\/p>

<\/p>

During the course of 2016/17 the CICA revised their operating model and increased staff numbers following an extensive recruitment exercise. They have also recently introduced measures that develop and streamline digital processes, which have reduced the claim processing time by 30 days. The new online service, which will be introduced later this financial year, will allow applicants and their representatives to view the progress of their case online. It is expected that these measures will reduce the time taken to finalise claims and lead to a reduction in complaints.<\/del><\/p>

<\/p>

The Criminal Injuries Compensation Authority (CICA) publishes data about the reasons claims are rejected in its annual reports at: https://www.gov.uk/government/publications?departments%5B%5D=criminal-injuries-compensation-authority&publication_type=corporate-reports<\/a><\/ins><\/p>

<\/ins><\/p>

The figures published in the annual reports show the number of times each rejection reason was used. For some applications there may have been more than one reason for rejection. This means that the total number of reasons for rejection is higher than the actual number of claims refused. The accurate total of rejected claims for the years specified is as follows:<\/ins><\/p>

<\/ins><\/p>

Financial year<\/ins><\/p><\/td>

Rejected cases<\/ins><\/p><\/td><\/tr>

2012/13<\/ins><\/p><\/td>

24,411<\/ins><\/p><\/td><\/tr>

2013/14<\/ins><\/p><\/td>

23,803<\/ins><\/p><\/td><\/tr>

2014/15<\/ins><\/p><\/td>

20,066<\/ins><\/p><\/td><\/tr>

2015/16<\/ins><\/p><\/td>

15,243<\/ins><\/p><\/td><\/tr>

2016/17<\/ins><\/p><\/td>

12,411<\/ins><\/p><\/td><\/tr><\/tbody><\/table>

<\/ins><\/p>

Information about the time CICA has taken to reach decisions on claims over the past few years can also be found in its annual reports (see link above).<\/ins><\/p>

<\/ins><\/p>

The number of full time equivalent staff employed in CICA as at 31 March 2017 was 291.2. The table below shows the number of staff CICA has employed in managerial positions over the past 5 years:<\/ins><\/p>

Date<\/ins><\/p><\/td>

Band D (first line manager) to Senior Civil Service (SCS)<\/ins><\/p><\/td>

Band B (senior manager) to SCS only<\/ins><\/p><\/td><\/tr>

March 2017<\/ins><\/p><\/td>

156 (plus 2 on temporary promotion)<\/ins><\/p><\/td>

24<\/ins><\/p><\/td><\/tr>

March 2016<\/ins><\/p><\/td>

112 (plus 7 on temporary promotion)<\/ins><\/p><\/td>

16<\/ins><\/p><\/td><\/tr>

March 2015<\/ins><\/p><\/td>

132 (plus 14 on temporary promotion)<\/ins><\/p><\/td>

24 (plus 1 on temporary promotion)<\/ins><\/p><\/td><\/tr>

March 2014<\/ins><\/p><\/td>

136 (plus 15 on temporary promotion)<\/ins><\/p><\/td>

24 (plus 5 on temporary promotion)<\/ins><\/p><\/td><\/tr>

March 2013<\/ins><\/p><\/td>

145 (plus 19 on temporary promotion)<\/ins><\/p><\/td>

24 (plus 9 on temporary promotion)<\/ins><\/p><\/td><\/tr><\/tbody><\/table>

Complaints in CICA are registered by two staff within the Corporate Services team and then allocated to the relevant team to deal with the complaint in line with CICA\u2019s complaints process. CICA teams have staff members assigned to the role of complaints champion in addition to their day to day duties. The number of complaints champions fluctuates depending on demand and staff movement. Complaints champions are responsible for handling complaints and team managers oversee the complaints process in each of their respective areas. This group regularly meets to look at improvements to our complaints handling processes. CICA does not have a record of the number of complaint champions for the last five years due to the fluctuating nature of this work. <\/ins><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} , "dateOfAnswer" : {"_value" : "2017-07-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/746750/answer/previousversion/2253", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} } , "questionFirstAnswered" : [{"_value" : "2017-07-06T10:43:33.617Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-07-06T14:21:18.483Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-06-29", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Criminal Injuries Compensation"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, how many claims have been rejected by the Criminal Injuries Compensation Authority, by the reason for refusal, in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4120", "label" : {"_value" : "Biography information for Kate Green"} } , "tablingMemberConstituency" : {"_value" : "Stretford and Urmston"} , "tablingMemberPrinted" : [{"_value" : "Kate Green"} ], "uin" : "1962"} , {"_about" : "http://data.parliament.uk/resources/679771", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/679771/answer", "answerText" : {"_value" : "

The United Kingdom and Pakistan signed a bilateral voluntary prisoner transfer agreement on 24 August 2007. It entered into force 19 August 2008. Four prisoners were transferred to from England and Wales to Pakistan on a voluntary basis in 2010. Transfers to Pakistan have been suspended by the Pakistani Government.<\/ins> following the unlawful release there of prisoners transferred from the United Kingdom and other countries.<\/del> No further transfers have taken place since 2010.<\/p>

<\/p>

We are committed to increasing the number of Foreign National offenders removed from our prisons, whether they are removed through Prisoner Transfer Agreements or the Early Removal Scheme. In 2015/16 we removed the highest number of Foreign National Offenders since records began with a total of 5,810 offenders removed from prisons, immigration removal centres and the community.<\/p>

<\/p>

The transfer of prisoners from Scotland and from Northern Ireland is a devolved matter and is the responsibility of the relevant devolved authority.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} , "dateOfAnswer" : {"_value" : "2017-02-03", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/679771/answer/previousversion/34022", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} } , "questionFirstAnswered" : [{"_value" : "2017-02-03T13:50:51.513Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-02-06T10:32:14.007Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-01-27", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisoners: Pakistan"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what agreements the Government has with the Government of Pakistan relating to the transfer of prisoners; and what effect those agreements have had on the number of prisoners exchanged with that country.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/338", "label" : {"_value" : "Biography information for Keith Vaz"} } , "tablingMemberConstituency" : {"_value" : "Leicester East"} , "tablingMemberPrinted" : [{"_value" : "Keith Vaz"} ], "uin" : "62018"} , {"_about" : "http://data.parliament.uk/resources/679781", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/679781/answer", "answerText" : {"_value" : "

The United Kingdom and Pakistan signed a bilateral voluntary prisoner transfer agreement on 24 August 2007. It entered into force 19 August 2008. Four prisoners were transferred to from England and Wales to Pakistan on a voluntary basis in 2010. Transfers to Pakistan have been suspended by the Pakistani Government.<\/ins> following the unlawful release there of prisoners transferred from the United Kingdom and other countries.<\/del> No further transfers have taken place since 2010.<\/p>

<\/p>

We are committed to increasing the number of Foreign National offenders removed from our prisons, whether they are removed through Prisoner Transfer Agreements or the Early Removal Scheme. In 2015/16 we removed the highest number of Foreign National Offenders since records began with a total of 5,810 offenders removed from prisons, immigration removal centres and the community.<\/p>

<\/p>

The transfer of prisoners from Scotland and from Northern Ireland is a devolved matter and is the responsibility of the relevant devolved authority.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} , "dateOfAnswer" : {"_value" : "2017-02-03", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/679781/answer/previousversion/34022", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} } , "questionFirstAnswered" : [{"_value" : "2017-02-03T13:50:51.513Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-02-06T10:32:14.007Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-01-27", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisoners: Repatriation"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, how many and what proportion of offenders from Pakistan have been transferred to prisons in Pakistan from the UK in each year of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/338", "label" : {"_value" : "Biography information for Keith Vaz"} } , "tablingMemberConstituency" : {"_value" : "Leicester East"} , "tablingMemberPrinted" : [{"_value" : "Keith Vaz"} ], "uin" : "62029"} , {"_about" : "http://data.parliament.uk/resources/670855", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/670855/answer", "answerText" : {"_value" : "

Promession involves neither burial nor the burning of human remains and is therefore outside the scope of the existing legislation on burials and cremation<\/ins>. However, local authorities may offer the process, provided that they comply with other relevant legislation, such as environmental legislation.<\/ins>As such, it is not something that local authorities can offer.<\/del><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} , "dateOfAnswer" : {"_value" : "2017-01-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/670855/answer/previousversion/30767", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3921", "label" : {"_value" : "Biography information for Dr Phillip Lee"} } , "answeringMemberConstituency" : {"_value" : "Bracknell"} , "answeringMemberPrinted" : {"_value" : "Dr Phillip Lee"} } , "questionFirstAnswered" : [{"_value" : "2017-01-18T17:20:08.527Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2017-04-13T10:24:26.98Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2017-01-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Promession"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, whether local authorities are permitted to offer promession services to bereaved families; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4573", "label" : {"_value" : "Biography information for Dr Rosena Allin-Khan"} } , "tablingMemberConstituency" : {"_value" : "Tooting"} , "tablingMemberPrinted" : [{"_value" : "Dr Rosena Allin-Khan"} ], "uin" : "59264"} ], "itemsPerPage" : 10, "next" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Justice&_page=1&min-date=2014-06-25&max-answer.questionFirstMinisteriallyCorrected.=2018-02-01T11%3A55%3A41.76Z", "page" : 0, "startIndex" : 1, "totalResults" : 68, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }