{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&_metadata=all&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&_page=0&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=House+of+Commons+Commission&tablingMember.label=Biography+information+for+John+Spellar&min-ddpCreated=2019-09-30T21%3A12%3A06.713Z&min-ddpModified.=2019-09-25T18%3A48%3A03.806Z", "items" : [{"_about" : "http://data.parliament.uk/resources/1716927", "AnsweringBody" : [{"_value" : "House of Commons Commission"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1716927/answer", "answerText" : {"_value" : "

I am sorry that the right hon. Member and all colleagues continue to experience inconvenience in telephony services which are currently below standard. The latest issue with handsets underlines the need for the solution which the Parliamentary Digital Service is implementing later this year.<\/p>

Polycom devices need to communicate with an external supplier to register the device and make/receive calls. Each device communicates with one of two external servers. One of the servers experienced issues on Thursday 9 May and any device that attempted to connect to this server was impacted by the outage. Polycom phones communicating with the working server did not experience an outage.<\/p>

The first report the Digital Service received of handsets not working was at 12.13pm on Thursday 9 May. The team declared a major incident shortly afterwards and service was restored at 9.46am on 10 May.<\/p>

The Voice Programme is upgrading and replacing the existing telephony infrastructure and when implemented, handsets will have 99.999% reliability of connecting.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1493", "label" : {"_value" : "Biography information for Sir Charles Walker"} } , "answeringMemberConstituency" : {"_value" : "Broxbourne"} , "answeringMemberPrinted" : {"_value" : "Sir Charles Walker"} , "dateOfAnswer" : {"_value" : "2024-05-15", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-05-15T14:11:41.933Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "18"} , "answeringDeptShortName" : {"_value" : "House of Commons Commission"} , "answeringDeptSortName" : {"_value" : "House of Commons Commission"} , "date" : {"_value" : "2024-05-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Parliamentary Estate: Telephone Systems"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the hon. Member for Broxbourne, representing the House of Commons Commission, for what reason the Polycom phone system malfunctioned on 9 May 2024.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/318", "label" : {"_value" : "Biography information for John Spellar"} } , "tablingMemberConstituency" : {"_value" : "Warley"} , "tablingMemberPrinted" : [{"_value" : "John Spellar"} ], "uin" : "25405"} , {"_about" : "http://data.parliament.uk/resources/1701365", "AnsweringBody" : [{"_value" : "House of Commons Commission"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1701365/answer", "answerText" : {"_value" : "

The performance of the current telephony system is not good enough and is falling short of reasonable expectation. The Parliamentary Digital Service is working hard with our suppliers and technology partners to bring the level of service up to an acceptable standard. A new solution has been procured and will be implemented later this year. I apologise to the right hon. Member and all colleagues for the inconvenience they are experiencing.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1493", "label" : {"_value" : "Biography information for Sir Charles Walker"} } , "answeringMemberConstituency" : {"_value" : "Broxbourne"} , "answeringMemberPrinted" : {"_value" : "Sir Charles Walker"} , "dateOfAnswer" : {"_value" : "2024-04-26", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-04-26T15:18:15.107Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "18"} , "answeringDeptShortName" : {"_value" : "House of Commons Commission"} , "answeringDeptSortName" : {"_value" : "House of Commons Commission"} , "date" : {"_value" : "2024-04-16", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "House of Commons: Telephone Systems"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the hon. Member for Broxbourne, representing the House of Commons Commission, what assessment the Commission has made of the level of performance of the Polycom phone system.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/318", "label" : {"_value" : "Biography information for John Spellar"} } , "tablingMemberConstituency" : {"_value" : "Warley"} , "tablingMemberPrinted" : [{"_value" : "John Spellar"} ], "uin" : "21872"} , {"_about" : "http://data.parliament.uk/resources/1671791", "AnsweringBody" : [{"_value" : "House of Commons Commission"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1671791/answer", "answerText" : {"_value" : "

The telephone system on the parliamentary estate is the subject of a transformative programme called the Voice Programme, and a new telephony system is due to be implemented in 2024. Modernisation of the telephony system to full Voice Over Internet Protocol is also required in preparation for the decommissioning of the analogue service provided through the Public Switched Network.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1493", "label" : {"_value" : "Biography information for Sir Charles Walker"} } , "answeringMemberConstituency" : {"_value" : "Broxbourne"} , "answeringMemberPrinted" : {"_value" : "Sir Charles Walker"} , "dateOfAnswer" : {"_value" : "2023-11-27", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-11-27T18:37:29.34Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "18"} , "answeringDeptShortName" : {"_value" : "House of Commons Commission"} , "answeringDeptSortName" : {"_value" : "House of Commons Commission"} , "date" : {"_value" : "2023-11-21", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "House of Commons: Telephone Systems"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the hon. Member for Broxbourne, representing the House of Commons Commission, what assessment the Commission has made of the adequacy of the telephony system on the parliamentary estate.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/318", "label" : {"_value" : "Biography information for John Spellar"} } , "tablingMemberConstituency" : {"_value" : "Warley"} , "tablingMemberPrinted" : [{"_value" : "John Spellar"} ], "uin" : "2756"} , {"_about" : "http://data.parliament.uk/resources/1623660", "AnsweringBody" : [{"_value" : "House of Commons Commission"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1623660/answer", "answerText" : {"_value" : "

Individual Members of Parliament (MPs) are data controllers and therefore are subject to the Data Protection Act 2018.<\/p>

For the processing of non-sensitive personal data in relation to casework, Members can usually rely on the implied consent of a constituent.<\/p>

There are additional protections for processing \u201cspecial category\u201d data because of its sensitivity. This type of data includes information revealing a person\u2019s racial origin, ethnic origin, health details, sexual orientation, and political and philosophical beliefs.<\/p>

For MPs, paragraphs 23 and 24 of Schedule 1 of the 2018 Act have two main functions that apply when a constituent has contacted them:<\/p>