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In line with the Government\u2019s commitment to transparency, it is the Home Office\u2019s intention to publish details of the Service Levels (Schedule 7 of the contract) relating to the Next Generation Visa (NGOV) Services contract delivered by VFS Global using Contracts Finder (part of gov.uk). These Service Levels set out the criteria Home Office uses to assess the performance of VFS Global in handling visa and settlement applications. Regrettably, the Home Office is currently experiencing technical issues and is not able to publish contract information using Contracts Finder.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"} } , "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"} , "answeringMemberPrinted" : {"_value" : "Caroline Nokes"} , "dateOfAnswer" : {"_value" : "2019-07-02", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-02T15:26:17.883Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2019-06-24", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "VFS Global"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, if he will publish the criteria his Department use to assess the performance of VFS Global in handling visa and settlement applications.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1397", "label" : {"_value" : "Biography information for Hywel Williams"} } , "tablingMemberConstituency" : {"_value" : "Arfon"} , "tablingMemberPrinted" : [{"_value" : "Hywel Williams"} ], "uin" : "268421"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }