The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.<\/p>
<\/p>
At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.<\/p>
<\/p>
Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty\u2019s Courts & Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.<\/p>
<\/p>
Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:<\/p>
Month and year <\/strong><\/p><\/td> Average Weeks to grant issued <\/strong><\/p><\/td><\/tr> January 2018<\/p><\/td> 3<\/p><\/td><\/tr> February 2018<\/p><\/td> 3<\/p><\/td><\/tr> March 2018<\/p><\/td> 3<\/p><\/td><\/tr> April 2018<\/p><\/td> 3<\/p><\/td><\/tr> May 2018<\/p><\/td> 3<\/p><\/td><\/tr> June 2018<\/p><\/td> 3<\/p><\/td><\/tr> July 2018<\/p><\/td> 3<\/p><\/td><\/tr> August 2018<\/p><\/td> 3<\/p><\/td><\/tr> September 2018<\/p><\/td> 3<\/p><\/td><\/tr> October 2018<\/p><\/td> 3<\/p><\/td><\/tr> November 2018<\/p><\/td> 3<\/p><\/td><\/tr> December 2018<\/p><\/td> 3<\/p><\/td><\/tr> January 2019<\/p><\/td> 2<\/p><\/td><\/tr> February 2019<\/p><\/td> 2<\/p><\/td><\/tr> March 2019<\/p><\/td> 3<\/p><\/td><\/tr> <\/p><\/td> <\/p><\/td><\/tr> April 2019<\/p><\/td> 2<\/p><\/td><\/tr> May 2019<\/p><\/td> 6<\/p><\/td><\/tr> June 2019<\/p><\/td> 9<\/p><\/td><\/tr><\/tbody><\/table> <\/p> These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.<\/p> <\/p> Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4362", "label" : {"_value" : "Biography information for Edward Argar"}
}
, "answeringMemberConstituency" : {"_value" : "Charnwood"}
, "answeringMemberPrinted" : {"_value" : "Edward Argar"}
, "dateOfAnswer" : {"_value" : "2019-08-02", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "278566"}
, {"_value" : "278567"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-08-02T14:39:10.73Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-07-17", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Probate: Software"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what assessment he has made of the efficacy of the rollout of new software at probate registries across England and Wales.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4521", "label" : {"_value" : "Biography information for Liz Saville Roberts"}
}
, "tablingMemberConstituency" : {"_value" : "Dwyfor Meirionnydd"}
, "tablingMemberPrinted" : [{"_value" : "Liz Saville Roberts"}
], "uin" : "278565"}
, {"_about" : "http://data.parliament.uk/resources/1139887", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1139887/answer", "answerText" : {"_value" : " The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.<\/p> <\/p> At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.<\/p> <\/p> Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty\u2019s Courts & Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.<\/p> <\/p> Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:<\/p> Month and year <\/strong><\/p><\/td> Average Weeks to grant issued <\/strong><\/p><\/td><\/tr> January 2018<\/p><\/td> 3<\/p><\/td><\/tr> February 2018<\/p><\/td> 3<\/p><\/td><\/tr> March 2018<\/p><\/td> 3<\/p><\/td><\/tr> April 2018<\/p><\/td> 3<\/p><\/td><\/tr> May 2018<\/p><\/td> 3<\/p><\/td><\/tr> June 2018<\/p><\/td> 3<\/p><\/td><\/tr> July 2018<\/p><\/td> 3<\/p><\/td><\/tr> August 2018<\/p><\/td> 3<\/p><\/td><\/tr> September 2018<\/p><\/td> 3<\/p><\/td><\/tr> October 2018<\/p><\/td> 3<\/p><\/td><\/tr> November 2018<\/p><\/td> 3<\/p><\/td><\/tr> December 2018<\/p><\/td> 3<\/p><\/td><\/tr> January 2019<\/p><\/td> 2<\/p><\/td><\/tr> February 2019<\/p><\/td> 2<\/p><\/td><\/tr> March 2019<\/p><\/td> 3<\/p><\/td><\/tr> <\/p><\/td> <\/p><\/td><\/tr> April 2019<\/p><\/td> 2<\/p><\/td><\/tr> May 2019<\/p><\/td> 6<\/p><\/td><\/tr> June 2019<\/p><\/td> 9<\/p><\/td><\/tr><\/tbody><\/table> <\/p> These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.<\/p> <\/p> Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4362", "label" : {"_value" : "Biography information for Edward Argar"}
}
, "answeringMemberConstituency" : {"_value" : "Charnwood"}
, "answeringMemberPrinted" : {"_value" : "Edward Argar"}
, "dateOfAnswer" : {"_value" : "2019-08-02", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "278565"}
, {"_value" : "278567"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-08-02T14:39:10.777Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-07-17", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Probate: Software"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what steps his Department has taken to mitigate the potential effect of the rollout of new software at probate registries across England and Wales on the length of time it takes to obtain grants of probate and letters of administration.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4521", "label" : {"_value" : "Biography information for Liz Saville Roberts"}
}
, "tablingMemberConstituency" : {"_value" : "Dwyfor Meirionnydd"}
, "tablingMemberPrinted" : [{"_value" : "Liz Saville Roberts"}
], "uin" : "278566"}
, {"_about" : "http://data.parliament.uk/resources/1139888", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1139888/answer", "answerText" : {"_value" : " The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.<\/p> <\/p> At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.<\/p> <\/p> Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty\u2019s Courts & Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.<\/p> <\/p> Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:<\/p> Month and year <\/strong><\/p><\/td> Average Weeks to grant issued <\/strong><\/p><\/td><\/tr> January 2018<\/p><\/td> 3<\/p><\/td><\/tr> February 2018<\/p><\/td> 3<\/p><\/td><\/tr> March 2018<\/p><\/td> 3<\/p><\/td><\/tr> April 2018<\/p><\/td> 3<\/p><\/td><\/tr> May 2018<\/p><\/td> 3<\/p><\/td><\/tr> June 2018<\/p><\/td> 3<\/p><\/td><\/tr> July 2018<\/p><\/td> 3<\/p><\/td><\/tr> August 2018<\/p><\/td> 3<\/p><\/td><\/tr> September 2018<\/p><\/td> 3<\/p><\/td><\/tr> October 2018<\/p><\/td> 3<\/p><\/td><\/tr> November 2018<\/p><\/td> 3<\/p><\/td><\/tr> December 2018<\/p><\/td> 3<\/p><\/td><\/tr> January 2019<\/p><\/td> 2<\/p><\/td><\/tr> February 2019<\/p><\/td> 2<\/p><\/td><\/tr> March 2019<\/p><\/td> 3<\/p><\/td><\/tr> <\/p><\/td> <\/p><\/td><\/tr> April 2019<\/p><\/td> 2<\/p><\/td><\/tr> May 2019<\/p><\/td> 6<\/p><\/td><\/tr> June 2019<\/p><\/td> 9<\/p><\/td><\/tr><\/tbody><\/table> <\/p> These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.<\/p> <\/p> Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4362", "label" : {"_value" : "Biography information for Edward Argar"}
}
, "answeringMemberConstituency" : {"_value" : "Charnwood"}
, "answeringMemberPrinted" : {"_value" : "Edward Argar"}
, "dateOfAnswer" : {"_value" : "2019-08-02", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "278565"}
, {"_value" : "278566"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-08-02T14:39:10.84Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-07-17", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Probate"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what the average time taken was to obtain grants of probate and letters of administration from probate registries across England and Wales in each month in 2018 and 2019.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4521", "label" : {"_value" : "Biography information for Liz Saville Roberts"}
}
, "tablingMemberConstituency" : {"_value" : "Dwyfor Meirionnydd"}
, "tablingMemberPrinted" : [{"_value" : "Liz Saville Roberts"}
], "uin" : "278567"}
, {"_about" : "http://data.parliament.uk/resources/1139031", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1139031/answer", "answerText" : {"_value" : " Please find attached table providing:<\/p> - Average (mean and median) number of days from first listing at the magistrates\u2019 court to main hearing at the Crown Court, for completed Crown Court trial cases at Bradford Crown Court, 2014-2018<\/p> Table - Average number of days first listing to main hearing, for completed Crown Court trial cases in England and Wales, 2014 to 2018.<\/p> <\/p> Year<\/p><\/td> Number of defendants with completed cases<\/p><\/td> First listing to trial start date (number of days)<\/p><\/td><\/tr> Mean<\/p><\/td> Median<\/p><\/td><\/tr> 2014<\/p><\/td> 1,347<\/p><\/td> 117<\/p><\/td> 98<\/p><\/td><\/tr> 2015<\/p><\/td> 1,212<\/p><\/td> 121<\/p><\/td> 106<\/p><\/td><\/tr> 2016<\/p><\/td> 1,181<\/p><\/td> 135<\/p><\/td> 121<\/p><\/td><\/tr> 2017<\/p><\/td> 1,071<\/p><\/td> 141<\/p><\/td> 128<\/p><\/td><\/tr> 2018<\/p><\/td> 940<\/p><\/td> 156<\/p><\/td> 161<\/p><\/td><\/tr><\/tbody><\/table> <\/p> Notes<\/em><\/p> (1) <\/em>Trial is identified based on the \u201ccase type\u201d variable (e.g. case_type =T), this is recorded at the point of receipt into the Crown Court and it is possible that not all cases went on to trial.<\/em><\/p> (2) <\/em>Includes cases with an offence to completion time greater than 10 years but excludes a small number of cases with identified data quality issues and breaches. <\/em><\/p> (3) <\/em>Includes all criminal cases which have received a verdict and concluded in the specified time period in the Crown Court. <\/em><\/p> (4) <\/em>Statistics are sources from linked magistrates\u2019 courts and Crown Court administrative data systems - with a match rate of around 95%.<\/em><\/p> (5) <\/em>Only one offence is counted for each defendant in the case. If there is more than one offence per defendant that complete on the same day, a set of validation rules applies to select one offence only and these relate to the longest duration, seriousness and the lowest sequence number of the offence.<\/em><\/p> (6) <\/em>Around 95% of defendants have a main hearing date.<\/em><\/p> (7) <\/em>A median value of 0 indicates that the case had a first listing and was completed on the same day. <\/em><\/p> (8) <\/em>Committal proceedings were abolished nationally on 28 May 2013. Triable either-way cases are now sent rather than committed. <\/em><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4362", "label" : {"_value" : "Biography information for Edward Argar"}
}
, "answeringMemberConstituency" : {"_value" : "Charnwood"}
, "answeringMemberPrinted" : {"_value" : "Edward Argar"}
, "dateOfAnswer" : {"_value" : "2019-08-02", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-08-02T14:22:14.257Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-07-15", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Crown Court: Bradford"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, pursuant to the Answer of 10 July 2019 to Question 273758 on Courts, what the average length of time was between first court appearance and trial in Bradford Crown Court in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1565", "label" : {"_value" : "Biography information for Sir Philip Davies"}
}
, "tablingMemberConstituency" : {"_value" : "Shipley"}
, "tablingMemberPrinted" : [{"_value" : "Philip Davies"}
], "uin" : "277304"}
, {"_about" : "http://data.parliament.uk/resources/1135194", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1135194/answer", "answerText" : {"_value" : " The Legal Aid Agency (LAA) keeps availability of legal aid providers under constant review, and takes urgent action whenever it has concerns.<\/p> <\/p> The LAA has recently tendered for new face-to-face housing contracts across the 134 housing and debt procurement areas across England and Wales. Contracts commenced on 1 September 2018. As of 31 May 2019, there is at least one provider offering housing and debt services in all but 4 procurement areas. Legal advice is still available in these areas through the Civil Legal Advice telephone service, and the LAA is considering how to secure provision in these areas and will set out next steps shortly.<\/p> <\/p> In addition to the Civil Legal Advice telephone service offering legal services in a range of issues to those who need it, we are investing £5m in innovative new technologies to help people access legal support wherever they are in England and Wales.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4362", "label" : {"_value" : "Biography information for Edward Argar"}
}
, "answeringMemberConstituency" : {"_value" : "Charnwood"}
, "answeringMemberPrinted" : {"_value" : "Edward Argar"}
, "dateOfAnswer" : {"_value" : "2019-08-02", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-08-02T14:54:44.817Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "54"}
, "answeringDeptShortName" : {"_value" : "Justice"}
, "answeringDeptSortName" : {"_value" : "Justice"}
, "date" : {"_value" : "2019-06-27", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Legal Aid Scheme: Housing"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Justice, what steps his Department is taking to help people in South Wales that are unable to travel to a housing legal aid provider.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4572", "label" : {"_value" : "Biography information for Chris Elmore"}
}
, "tablingMemberConstituency" : {"_value" : "Ogmore"}
, "tablingMemberPrinted" : [{"_value" : "Chris Elmore"}
], "uin" : "270393"}
], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 5, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]}
}
|