We remain committed in continuing to offer social video calls, as we have clear evidence that these, alongside face-to-face visits, telephone calls, voicemail and email, help maintain contact with families and significant others. Maintaining such ties is not only important for the well-being of prisoners but has also been shown to reduce reoffending.<\/p>
At present, we are operating this offer in accordance with our interim policy which enables one free 30-minute call per prisoner, per month. Additional calls are also available at the discretion of Governors.<\/p>
A longer-term policy is being developed to support our commitment to sustaining social video calling and we are considering options in line with our commitments in the Prison Strategy White Paper.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4399", "label" : {"_value" : "Biography information for Victoria Atkins"} } , "answeringMemberConstituency" : {"_value" : "Louth and Horncastle"} , "answeringMemberPrinted" : {"_value" : "Victoria Atkins"} , "dateOfAnswer" : {"_value" : "2022-06-27", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2022-06-27T15:38:19.957Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2022-06-17", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Video Conferencing"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, if he will increase the current entitlement of prisoners to make video calls.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4620", "label" : {"_value" : "Biography information for Ellie Reeves"} } , "tablingMemberConstituency" : {"_value" : "Lewisham West and Penge"} , "tablingMemberPrinted" : [{"_value" : "Ellie Reeves"} ], "uin" : "20287"} , {"_about" : "http://data.parliament.uk/resources/1454347", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1454347/answer", "answerText" : {"_value" : "
Secure social video calling was introduced in all prisons across England and Wales as an emergency response to the COVID-19 pandemic to maintain family ties when social visits were limited in prisons. To offer fair and equal access, all prisoners are offered one 30-minute video call per month at no cost to them or their families as an alternative form of social contact. Additional video calls may also be offered at local discretion.<\/p>
<\/p>
We are committed to continue providing secure social video calling as an additional method of communication, in line with our commitment in the Prisons Strategy White Paper and we will use lessons learnt from the roll out during the pandemic to inform future long-term policy direction.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4399", "label" : {"_value" : "Biography information for Victoria Atkins"} } , "answeringMemberConstituency" : {"_value" : "Louth and Horncastle"} , "answeringMemberPrinted" : {"_value" : "Victoria Atkins"} , "dateOfAnswer" : {"_value" : "2022-04-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2022-04-04T09:26:18.42Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2022-03-25", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Video Conferencing"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what amount of entitlement to free video calls prisoners receive; and how that amount was decided.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4620", "label" : {"_value" : "Biography information for Ellie Reeves"} } , "tablingMemberConstituency" : {"_value" : "Lewisham West and Penge"} , "tablingMemberPrinted" : [{"_value" : "Ellie Reeves"} ], "uin" : "147092"} , {"_about" : "http://data.parliament.uk/resources/1241778", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1241778/answer", "answerText" : {"_value" : "
101 sites across the men\u2019s, women\u2019s and youth custody estate have at least one prison video link. Work is in hand with the aim of equipping all prisons with video links by the end of this financial year, subject to any unforeseen impacts of Covid-19.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} , "dateOfAnswer" : {"_value" : "2020-10-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-10-16T11:27:05.633Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2020-10-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Video Conferencing"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, how many prisons in England and Wales have a prison video link.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4122", "label" : {"_value" : "Biography information for Alex Cunningham"} } , "tablingMemberConstituency" : {"_value" : "Stockton North"} , "tablingMemberPrinted" : [{"_value" : "Alex Cunningham"} ], "uin" : "101003"} , {"_about" : "http://data.parliament.uk/resources/1238817", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1238817/answer", "answerText" : {"_value" : "
We fully acknowledge the importance of family contact for those in custody, in line with the recommendations of Lord Farmer\u2019s Reviews. This is why, following the necessary suspension of prison visits in March to keep prisoners, their families and staff safe during the pandemic, we introduced a range of measures including the introduction of secure video calls.<\/p>
As of 28 September, we have live services operating in 103 out of the 110 establishments in scope of the roll-out. The seven prisons which have not yet been able to go live are: HMPs Hollesley Bay, Kirkham, Leyhill, Swaleside, The Mount, Warren Hill and, Oakhill Secure Training Centre. These establishments have all taken receipt of the necessary equipment and staff have been trained. However, they have experienced networking and connectivity issues and, in some cases, have had to wait for broadband upgrades to the establishments as a whole. They are currently undertaking test calls and expect to go live as soon as possible.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} , "dateOfAnswer" : {"_value" : "2020-10-07", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-10-07T16:01:53.86Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2020-09-29", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Video Conferencing"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, which prisons did not have secure video calling technology being used by prisoners as of 28 September 2020.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1583", "label" : {"_value" : "Biography information for Ms Lyn Brown"} } , "tablingMemberConstituency" : {"_value" : "West Ham"} , "tablingMemberPrinted" : [{"_value" : "Ms Lyn Brown"} ], "uin" : "96822"} , {"_about" : "http://data.parliament.uk/resources/1203009", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1203009/answer", "answerText" : {"_value" : "
We have introduced temporary emergency video calling in recognition of the
importance of maintaining family contact while social visits have been temporarily suspended in
prisons in England and Wales. We have published information regarding the provision of video
calls on GOV.UK and made clear we will continue to expand secure video calling to more establishments during this time. Details of which prisons are operating live services for families and friends can be accessed via the following link;<\/p>