https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/764964/Automatic_Enrolment_Evaluation_Report_2018.pdf<\/a>.<\/p> <\/p>
The Pensions Regulator\u2019s data on Automatic enrolment declaration of compliance by constituency, available via the following weblink: https://www.thepensionsregulator.gov.uk/en/document-library/research-and-analysis/data-requests<\/p>
<\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"}
}
, "answeringMemberConstituency" : {"_value" : "Hexham"}
, "answeringMemberPrinted" : {"_value" : "Guy Opperman"}
, "dateOfAnswer" : {"_value" : "2020-01-13", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-13T14:20:06.417Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Workplace Pensions: West Aberdeenshire and Kincardine"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many and what proportion of people in West Aberdeenshire and Kincardine constituency have (a) opted out after being auto-enrolled into a workplace pension and (b) saved more than the auto-enrolment minimum contribution.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4601", "label" : {"_value" : "Biography information for Andrew Bowie"}
}
, "tablingMemberConstituency" : {"_value" : "West Aberdeenshire and Kincardine"}
, "tablingMemberPrinted" : [{"_value" : "Andrew Bowie"}
], "uin" : "1780"}
, {"_about" : "http://data.parliament.uk/resources/1169824", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169824/answer", "answerText" : {"_value" : "The Department takes seriously the need to support claimants, and wants Universal Credit to be easy to access. It is designed to be a \u2018digital-first\u2019 service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system. This allows our staff to concentrate on those people who require additional support through different channels.<\/p>
<\/p>
Since 29 November 2017 all Universal Credit telephone lines are Freephone \u20180800\u2019 numbers. Once connected to this service, a virtual telephone network will route the call to the most appropriate agent available with required skills to support the caller. Should a claimant call a previous chargeable Universal Credit telephone number, they will be redirected to our current numbers and the call will terminate.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T15:19:44.957Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, whether she will make it her policy that all universal credit claimants making phone calls to her Department should be informed that staff can phone them back free of charge.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/163", "label" : {"_value" : "Biography information for Sir Stephen Timms"}
}
, "tablingMemberConstituency" : {"_value" : "East Ham"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Timms"}
], "uin" : "1663"}
, {"_about" : "http://data.parliament.uk/resources/1169826", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169826/answer", "answerText" : {"_value" : "
The Department does not hold the data requested.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T15:22:58.047Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what proportion of universal credit claimants who have been offered a free of charge call back by her Department have accepted that offer in the latest period for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/163", "label" : {"_value" : "Biography information for Sir Stephen Timms"}
}
, "tablingMemberConstituency" : {"_value" : "East Ham"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Timms"}
], "uin" : "1664"}
, {"_about" : "http://data.parliament.uk/resources/1169837", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169837/answer", "answerText" : {"_value" : "
To provide this information would incur a disproportionate cost to the Department.<\/p>
<\/strong><\/p>The Department would only seek to prosecute an individual where there was strong evidence to suggest that the individual had committed benefit fraud.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T12:58:21.013Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Carer's Allowance"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many people have been prosecuted for Carer's Allowance (a) overpayments and (b) wrongful payment in the last 10 years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4365", "label" : {"_value" : "Biography information for Neil Gray"}
}
, "tablingMemberConstituency" : {"_value" : "Airdrie and Shotts"}
, "tablingMemberPrinted" : [{"_value" : "Neil Gray"}
], "uin" : "1757"}
, {"_about" : "http://data.parliament.uk/resources/1169838", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169838/answer", "answerText" : {"_value" : "
DWP supports the right of employees to raise any concerns they have about alleged wrongdoing and to be able to do this confidentially, if they wish, without fear of retribution. Within DWP, we encourage this and a Whistleblowing Policy is already published on the Department\u2019s Intranet and is accessible by all employees. A copy of this policy will be placed in the Library of the House.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T16:17:46.837Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Department for Work and Pensions: Disclosure of Information"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, if she will publish her Department's policy on whistleblowing.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4365", "label" : {"_value" : "Biography information for Neil Gray"}
}
, "tablingMemberConstituency" : {"_value" : "Airdrie and Shotts"}
, "tablingMemberPrinted" : [{"_value" : "Neil Gray"}
], "uin" : "1758"}
, {"_about" : "http://data.parliament.uk/resources/1169844", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169844/answer", "answerText" : {"_value" : "
During the 2018/19 reporting year the Independent Case Examiner\u2019s Office received 418 complaints about the service it provided; of which 289 concerned delays in commencing or completing an investigation (of those 164 took the form of a standard letter, from those complaining about communications associated with changes to women\u2019s State Pension age).<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T16:08:09.81Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Independent Case Examiner"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many complaints regarding quality of service were received by the Independent Case Examiner in 2018-19; and how many of those complaints related to delays in commencing or completing an investigation.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4138", "label" : {"_value" : "Biography information for Rushanara Ali"}
}
, "tablingMemberConstituency" : {"_value" : "Bethnal Green and Bow"}
, "tablingMemberPrinted" : [{"_value" : "Rushanara Ali"}
], "uin" : "1732"}
, {"_about" : "http://data.parliament.uk/resources/1169845", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169845/answer", "answerText" : {"_value" : "
The Independent Case Examiner (ICE) is an Office Holder, appointed under contract to review complaints about DWP and its contracted service providers. In addition to adjudicating on escalated complaints and making case specific findings and recommendations for redress, the ICE looks to identify wider systemic issues associated with service failures: one of their contractual requirements is to report annually on their work to the Permanent Secretary. DWP provides an Office to support the ICE discharge their contractual obligations, but they have no role in the management of that Office or its resources. Their Annual Report therefore has its focus on findings associated with case examinations and outcomes, rather than the wider administration of the ICE Office.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T16:15:49.883Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Independent Case Examiner"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, for what reasons the Independent Case Examiner\u2019s Annual Report for 2018-19 only includes data on the number of weeks taken for a full investigation to be completed from the date of commencement and not from the date on which the complaint was made.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4138", "label" : {"_value" : "Biography information for Rushanara Ali"}
}
, "tablingMemberConstituency" : {"_value" : "Bethnal Green and Bow"}
, "tablingMemberPrinted" : [{"_value" : "Rushanara Ali"}
], "uin" : "1733"}
, {"_about" : "http://data.parliament.uk/resources/1169847", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169847/answer", "answerText" : {"_value" : "
In the first six months of 2019 (January to June 2019) it took the Independent Case Examiner\u2019s Office an average of: 59 weeks to commence an investigation (from the point at which the complaint was accepted for examination); and 23 weeks to complete an investigation (from the point at which it was allocated to an investigation case manager).<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T16:08:45.177Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Independent Case Examiner"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what the average length of time taken was by the Independent Case Examiner to (a) begin and (b) complete an investigation into a complaint against her Department in the first six months of 2019.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4138", "label" : {"_value" : "Biography information for Rushanara Ali"}
}
, "tablingMemberConstituency" : {"_value" : "Bethnal Green and Bow"}
, "tablingMemberPrinted" : [{"_value" : "Rushanara Ali"}
], "uin" : "1734"}
, {"_about" : "http://data.parliament.uk/resources/1169575", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169575/answer", "answerText" : {"_value" : "
The customer\u2019s address is not a mandatory field when registering complaints on the Department\u2019s complaints system. From the available data, the Department has received a total of 13 Universal Credit and 22 Personal Independence Payment complaints in relation to processing claims for Wales during the period July to December 2019.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T16:11:45.367Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Wales"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many complaints her Department received in relation to processing claims for (a) universal credit and (b) personal independence payments in Wales in the last six months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4264", "label" : {"_value" : "Biography information for Stephen Doughty"}
}
, "tablingMemberConstituency" : {"_value" : "Cardiff South and Penarth"}
, "tablingMemberPrinted" : [{"_value" : "Stephen Doughty"}
], "uin" : "1436"}
, {"_about" : "http://data.parliament.uk/resources/1169090", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1169090/answer", "answerText" : {"_value" : "
The Department is offering a range of support to anyone affected by the closure of Thomas Cook, through our Rapid Response Service (RRS) and wider services. This is designed to give practical support and advice to employers and their employees when faced with redundancy.<\/p>
<\/p>
The RRS is delivered in partnership with a range of national and local partners, including National Careers Service and local service providers. It was mobilised for former Thomas Cook employees to help people find a new job as soon as possible by offering tailored and individual support. Each Jobcentre Plus district area deploys resources according to the local situation and the needs of their claimants.<\/p>
<\/p>
In addition, Citizens Advice (England and Wales) and Citizens Advice Scotland continue to deliver \u2018Help to Claim\u2019 support to claimants making a new Universal Credit claim. Help to Claim have offered locally tailored support to former Thomas Cook employees in need of assistance face to face, and through prioritised telephony and web-chat channels.<\/p>
<\/p>
The Department keeps information we provide surrounding redundancies under review. This includes how we explain RRS and entitlements to benefits such as New Style Jobseeker\u2019s Allowance and Universal Credit. We are committed to having the right level of resource in place to support and direct people to the correct benefit type.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2020-01-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-01-14T13:09:45.923Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2020-01-07", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Thomas Cook: Insolvency"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment she has made of the implications for her policies of reports that former Thomas Cook staff are having difficulties accessing and navigating the benefits system.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4667", "label" : {"_value" : "Biography information for Mike Amesbury"}
}
, "tablingMemberConstituency" : {"_value" : "Weaver Vale"}
, "tablingMemberPrinted" : [{"_value" : "Mike Amesbury"}
], "uin" : "1038"}
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