{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptId=29&max-date=2019-07-08", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answeringDeptId=29&max-date=2019-07-08", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptId=29&max-date=2019-07-08&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&answeringDeptId=29&max-date=2019-07-08", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptId=29&max-date=2019-07-08", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptId=29&max-date=2019-07-08", "items" : [{"_about" : "http://data.parliament.uk/resources/1137366", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137366/answer", "answerText" : {"_value" : "

We welcome the Overcoming Poverty of Hope report which provides valuable insight into young people\u2019s views and concerns about their own future.<\/p>

<\/p>

We are committed to providing support for young people so that everyone, no matter what their start is in life, is given the best chance of getting into work. The department has a variety of support for young people such as the Youth Obligation Support Programme which provides support tailored to the needs and ambitions of individual 18 to 21 year olds. We have been working with Barnardo\u2019s to develop a pilot specifically for care leavers. The pilot offers enhanced work experience and a personal mentor to support the care leaver throughout the placement, building the skills and confidence needed to start a career.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"} , "dateOfAnswer" : {"_value" : "2019-07-22", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-22T12:41:10.567Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Disadvantaged: Children and Young People"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government, what assessment they have made of the report by Barnardo\u2019s Overcoming Poverty of Hope, published on 8 July; and what steps they intend to take to improve how they (1) listen to, and (2) act upon, the concerns of younger generations.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4564", "label" : {"_value" : "Biography information for Lord Bird"} } , "tablingMemberPrinted" : [{"_value" : "Lord Bird"} ], "uin" : "HL16973"} , {"_about" : "http://data.parliament.uk/resources/1137372", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137372/answer", "answerText" : {"_value" : "

The Government is committed to ensuring that older people receive the support they are entitled to. We work with a wide range of stakeholders, including charities to ensure that accurate information about benefits including Pension Credit is available in the places where people are most likely to go to seek information.<\/p>

<\/p>

The DWP knows that one of the best ways to reach eligible claimants is through trusted stakeholder organisations working in the community and that is why we have developed and resourced the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up.<\/p>

<\/p>

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.<\/p>

<\/p>

Stakeholders and potential claimants alike can use the Pension Credit calculator at gov.uk to check if they are likely to be eligible and get an estimate of what they may receive.<\/p>

<\/p>

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure they are able to communicate the most up-to-date information to potential claimants.<\/p>

<\/p>

DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"} , "dateOfAnswer" : {"_value" : "2019-07-22", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-22T12:57:17.68Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pension Credit"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government how much funding they provided to charities that work with older people to support the take-up of Pension Credit in (1) 2015\u201316, (2) 2016\u201317, and (3) 2017\u201318.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/579", "label" : {"_value" : "Biography information for Lord Foulkes of Cumnock"} } , "tablingMemberPrinted" : [{"_value" : "Lord Foulkes of Cumnock"} ], "uin" : "HL16979"} , {"_about" : "http://data.parliament.uk/resources/1137378", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137378/answer", "answerText" : {"_value" : "

This Government is committed to providing a strong safety-net for those who need it. We continue to spend over £95 billion a year on working age welfare benefits. We have a well-established system of hardship payments, benefit advances and budgeting loans for those who need extra support, and Jobcentre managers work closely with external partners to help vulnerable claimants. Our local government finance settlement means that over this year and next, councils will get over £10 billion in direct grants from central government to continue to offer a range of vital services to their local communities. We have no plans to re-establish a national assistance board.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3349", "label" : {"_value" : "Biography information for Baroness Buscombe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Buscombe"} , "dateOfAnswer" : {"_value" : "2019-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-17T15:04:19.59Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Welfare State"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government what plans they have to create a new \"safety net\" to prevent people from becoming destitute; and what consideration they have given to re-establishing a national assistance board to assist in this endeavour.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2018", "label" : {"_value" : "Biography information for Lord Hylton"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hylton"} ], "uin" : "HL16985"} , {"_about" : "http://data.parliament.uk/resources/1137460", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137460/answer", "answerText" : {"_value" : "

The most recent detailed discussion took place on a visit to Wales on 4th April 2019, where the Secretary of State accompanied the Secretary of State for Wales to the Cardiff Charles Street Jobcentre Plus office, where they had a general discussion around Universal Credit.<\/p>

<\/p>

The roll out of Universal Credit (UC) is now complete and is available in every Jobcentre across the country.<\/p>

<\/p>

As planned, the testing of moving legacy claimants to Universal Credit will take place in Harrogate and will begin this month. The goal of the pilot is to learn as much as possible and to increase numbers as slowly and gradually as necessary. Testing the system and our processes will allow us to make sure we can provide the best possible service to those claimants who will need to move to Universal Credit from their legacy claim as planned, by the end of 2023.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-16T09:57:07.36Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Wales"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what recent discussions she has had with the Secretary of State for Wales on the roll-out of universal credit.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4716", "label" : {"_value" : "Biography information for Ruth Jones"} } , "tablingMemberConstituency" : {"_value" : "Newport West"} , "tablingMemberPrinted" : [{"_value" : "Ruth Jones"} ], "uin" : "274662"} , {"_about" : "http://data.parliament.uk/resources/1137473", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137473/answer", "answerText" : {"_value" : "

The approach of the Labour Government 1997-2010, Coalition 2010-2015 and the Conservative Government has been the same in broad terms. State Pension age reform has focused on maintaining the right balance between sustainability of State Pension and fairness between generations in the face of demographic change. The Pensions Act 2014 requires governments to complete a structured review of State Pension age every 6 years in light of changes in life expectancy and other relevant factors. The Government\u2019s first State Pension age review was published in July 2017.<\/p>

https://www.gov.uk/government/publications/state-pension-age-review-final-report<\/a><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-16T12:26:49.187Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "State Retirement Pensions"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, when she will next review the state pension age.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274590"} , {"_about" : "http://data.parliament.uk/resources/1137474", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137474/answer", "answerText" : {"_value" : "

Under existing domestic legislation, the UK State Pension can be claimed from and is payable worldwide to those who are entitled. This will continue to be the case whether the UK leaves the EU with or without a deal.<\/p>

<\/p>

As we have stated previously, we will continue to uprate the UK State Pension for those living in the EU in 2019-20, with a view to securing continued reciprocal social security arrangements in the future.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-16T09:21:41.99Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pensions"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps are being taken to protect the pensions of UK and EU citizens who have previously worked in the UK but now live overseas.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274591"} , {"_about" : "http://data.parliament.uk/resources/1137475", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137475/answer", "answerText" : {"_value" : "

The number of older people in employment is at a record high. There are now 10.5 million workers aged 50 and over in the workforce compared to 9.1 million five years ago.<\/p>

<\/p>

To support women to remain and return to the labour market, the Government has removed the Default Retirement Age meaning most people can choose when to retire, and extended the right to request flexible working to all employees with 26 weeks\u2019 continuous service with their employer.<\/p>

<\/p>

We have appointed a Business Champion for Older Workers to engage and influence employers both strategically and in terms of practical advice.<\/p>

<\/p>

In February 2017, the UK Government published \u201cFuller Working Lives: a partnership approach\u201d to set out the role employers, individuals and Government can play in supporting fuller working lives. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/587654/fuller-working-lives-a-partnership-approach.pdf<\/a><\/p>

<\/p>

Through the National Retraining Partnership, a strategic partnership between Government, the Confederation of British Industry and the Trades Union Congress, Government is developing the National Retraining Scheme. The National Retraining Scheme will help prepare adults for the future changes to the economy, including those brought about by automation, and help them retrain into better jobs.<\/p>

<\/p>

And in February this year, DWP launched an online web page which brings together money, job and health elements of the mid-life MOT. https://www.yourpension.gov.uk/mid-life-mot/<\/a><\/p>

<\/p>

To support employers, Business in The Community has also created MOT guides that support businesses. https://age.bitc.org.uk/tools-impact-stories/toolkits<\/a><\/p>

<\/p>

For people who simply can\u2019t work, our welfare system will continue to provide a strong safety net, as it does for people of all ages now. The Government is committed to supporting the vulnerable and spends over £50 billion a year on benefits to support disabled people and people with health conditions.<\/p>

<\/p>

<\/p>

"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-16T09:40:23.19Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "State Retirement Pensions"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps she is taking to help people who have been severely affected by changes in the state pension age.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274592"} , {"_about" : "http://data.parliament.uk/resources/1137476", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137476/answer", "answerText" : {"_value" : "

The information requested on the number of people of pension age entitled to pension credit but do not receive is only available at national level.<\/p>

<\/p>

Official statistics on the take-up of income-related benefits at Great Britain level including Pension Credit, can be found in the \u2018Income-related benefits: estimates of take-up in 2016 to 2017\u2019 publication.<\/p>

<\/p>

https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2016-to-2017<\/a><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-16T09:34:54.89Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pension Credit: Norwich South"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many people of pension age are entitled to pension credit but do not receive it in Norwich South constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274593"} , {"_about" : "http://data.parliament.uk/resources/1137478", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137478/answer", "answerText" : {"_value" : "

The specific information requested is not available.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-17T15:49:35.693Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pension Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how long on average it takes to (a) agree and (b) allocate pension credit to eligible claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274594"} , {"_about" : "http://data.parliament.uk/resources/1137479", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1137479/answer", "answerText" : {"_value" : "

Pension Credit is an important benefit specifically intended to help the poorest pensioners. There are over 1.6m pensioners already claiming Pension Credit worth over £5billion a year. However, the Government wants to ensure that all pensioners eligible can claim the Pension Credit to which they are rightly entitled.<\/p>

<\/p>

We also welcome and encourage initiatives to promote take up of Pension Credit by national and local organisations who may often be best placed to understand the local circumstances and needs in the community. For this reason we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit<\/strong>-toolkit<\/a><\/p>

<\/p>

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.<\/p>

<\/p>

Organisations can use the Pension Credit calculator https://www.gov.uk/pension-credit-calculator<\/a> to help people check if they are likely to be eligible and get an estimate of what they may receive.<\/p>

<\/p>

In addition, the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential claimants; including information on https://gov.uk/<\/a> but also in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.<\/p>

<\/p>

People can telephone either the Pension Service helpline for general enquiries on 0800 731 0469 or those wishing to claim Pension Credit can do so by calling 0800 99 1234.<\/p>

<\/p>

Universal Credit is designed to target resources at those that need them most and to provide support for people who cannot work or need help moving towards the labour market.<\/p>

<\/p>

For those that are unable to access or use digital services, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline on 0800 328 5644 and face-to-face support is available in Jobcentres. In exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.<\/p>

<\/p>

Additionally, claimants can access support with their Universal Credit application through the Citizen\u2019s Advice Help to Claim service which, offers tailored, practical support online, over the phone, and face-to-face. You can contact an adviser through the free national Help to Claim phone service:<\/p>

England: 0800 144 8 444<\/p>

Wales: 08000 241 220<\/p>

Scotland: 0800 023 2581<\/p>

We are continuously reviewing and improving the service for people who claim Universal Credit to ensure that it is accessible and responsive to their needs. This includes how they are identified and supported, either from our own staff or via referrals from local services.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2019-07-17", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-17T15:44:28.41Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-07-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pension Credit and Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps she is taking to improve accessibility to pension credit and universal credit for pensioners.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4500", "label" : {"_value" : "Biography information for Clive Lewis"} } , "tablingMemberConstituency" : {"_value" : "Norwich South"} , "tablingMemberPrinted" : [{"_value" : "Clive Lewis"} ], "uin" : "274595"} ], "itemsPerPage" : 10, "next" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=1&answeringDeptId=29&max-date=2019-07-08", "page" : 0, "startIndex" : 1, "totalResults" : 16148, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }