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There are no plans to introduce email as a secure method of exchanging citizen information.<\/p>

<\/p>

DWP\u2019s security policy defines how we communicate with claimants using email and ensures DWP is vigilant to risks such as data breaches and data loss as well as the possible corruption of DWP\u2019s IT systems.<\/p>

<\/p>

Once information leaves DWP\u2019s secure systems there is a risk that information may be subsequently lost, manipulated or stolen. We take positive steps to minimise these and other risks, such as limiting the exchange of personal information using email.<\/p>

<\/p>

We do communicate with disabled claimants using email as a reasonable adjustment where this best meets their communication needs. As there are additional security risks associated with using email we always make sure that the disabled customer is aware of the risk of potential data loss before we put this solution in place.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"} } , "answeringMemberConstituency" : {"_value" : "Eastleigh"} , "answeringMemberPrinted" : {"_value" : "Mims Davies"} , "dateOfAnswer" : {"_value" : "2019-09-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-09-06T12:43:20.637Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-09-02", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, whether she will introduce an email address to allow people to send their application for benefits electronically.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/478", "label" : {"_value" : "Biography information for Lord Field of Birkenhead"} } , "tablingMemberConstituency" : {"_value" : "Birkenhead"} , "tablingMemberPrinted" : [{"_value" : "Frank Field"} ], "uin" : "284419"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }