{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.isMinisterialCorrection=true&max-date=2016-09-06", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answer.isMinisterialCorrection=true&max-date=2016-09-06", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.isMinisterialCorrection=true&max-date=2016-09-06&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&answer.isMinisterialCorrection=true&max-date=2016-09-06", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.isMinisterialCorrection=true&max-date=2016-09-06", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.isMinisterialCorrection=true&max-date=2016-09-06", "items" : [{"_about" : "http://data.parliament.uk/resources/576749", "AnsweringBody" : [{"_value" : "Department for Culture, Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/576749/answer", "answerText" : {"_value" : "
Information on trends in radio listening in the UK is published quarterly by Radio Joint Audience Research (RAJAR). According to RAJAR, digital radio's share of listening continues to grow steadily and digital radio now accounts for 45.3 per cent (Q2 2016) of all radio listening. Around 59 per cent of adults listen to digital radio services at least weekly. Any decision over a timetable for switchover will be taken in due course.<\/ins><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"}
}
, "answeringMemberConstituency" : {"_value" : "West Suffolk"}
, "answeringMemberPrinted" : {"_value" : "Matt Hancock"}
, "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/576749/answer/previousversion/10416", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"}
}
, "answeringMemberConstituency" : {"_value" : "West Suffolk"}
, "answeringMemberPrinted" : {"_value" : "Matt Hancock"}
}
, "questionFirstAnswered" : [{"_value" : "2016-09-12T12:40:54.107Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-09-12T13:06:19.137Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "10"}
, "answeringDeptShortName" : {"_value" : "Culture, Media and Sport"}
, "answeringDeptSortName" : {"_value" : "Culture, Media and Sport"}
, "date" : {"_value" : "2016-09-06", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Digital Broadcasting: Radio"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Culture, Media and Sport, when her Department estimates that digital radio will reach 50 per cent of listeners; and when she plans to publish a timetable for any switchover beyond that date.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1409", "label" : {"_value" : "Biography information for Mr Gregory Campbell"}
}
, "tablingMemberConstituency" : {"_value" : "East Londonderry"}
, "tablingMemberPrinted" : [{"_value" : "Mr Gregory Campbell"}
], "uin" : "45111"}
, {"_about" : "http://data.parliament.uk/resources/573606", "AnsweringBody" : [{"_value" : "Department for Culture, Media and Sport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/573606/answer", "answerText" : {"_value" : " The NCS Trust does not collect data at a constituency level. Therefore, the figures in the table below are for the local authority area of Swindon. Details of participation rates have been held at local authority level since 2012. The participation rates set out below also include a small number of participants from Northern Ireland.<\/p> <\/p> There was considerable national growth in the programme in 2015 \u2013 exact figures on 2015 NCS participation will be published in the independent evaluation in due course.<\/p> <\/p> Year<\/strong><\/ins><\/p><\/td> Swindon<\/strong><\/ins><\/p><\/td> England and Northern Ireland<\/strong><\/ins><\/p><\/td><\/tr> 2011<\/ins><\/p><\/td> -<\/ins><\/p><\/td> 8,434<\/ins><\/p><\/td><\/tr> 2012<\/ins><\/p><\/td> 117<\/ins><\/p><\/td> 26,003<\/ins><\/p><\/td><\/tr> 2013<\/ins><\/p><\/td> 110<\/ins><\/p><\/td> 39,994<\/ins><\/p><\/td><\/tr> 2014<\/ins><\/p><\/td> 181<\/ins><\/p><\/td> 57,789<\/ins><\/p><\/td><\/tr><\/tbody><\/table> <\/ins><\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1556", "label" : {"_value" : "Biography information for Mr Rob Wilson"}
}
, "answeringMemberConstituency" : {"_value" : "Reading East"}
, "answeringMemberPrinted" : {"_value" : "Mr Rob Wilson"}
, "dateOfAnswer" : {"_value" : "2016-09-07", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573606/answer/previousversion/9630", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1556", "label" : {"_value" : "Biography information for Mr Rob Wilson"}
}
, "answeringMemberConstituency" : {"_value" : "Reading East"}
, "answeringMemberPrinted" : {"_value" : "Mr Rob Wilson"}
}
, "questionFirstAnswered" : [{"_value" : "2016-09-07T15:54:29.083Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-09-12T13:06:33.807Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "10"}
, "answeringDeptShortName" : {"_value" : "Culture, Media and Sport"}
, "answeringDeptSortName" : {"_value" : "Culture, Media and Sport"}
, "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Voluntary Work: Young People"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Culture, Media and Sport, how many young people from (a) North Swindon and (b) England have participated in the National Citizen Service in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4105", "label" : {"_value" : "Biography information for Justin Tomlinson"}
}
, "tablingMemberConstituency" : {"_value" : "North Swindon"}
, "tablingMemberPrinted" : [{"_value" : "Justin Tomlinson"}
], "uin" : "44588"}
, {"_about" : "http://data.parliament.uk/resources/573962", "AnsweringBody" : [{"_value" : "Department for Business, Energy and Industrial Strategy"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/573962/answer", "answerText" : {"_value" : " The latest figures from the ONS suggest that, in 2014, 238,500 full-time equivalent employees were working directly in the Low Carbon and Renewable Energy sectors in the UK. This figure does not include additional jobs that have been created in the wider renewable energy supply chain.<\/p> The Low Carbon and Renewable Energy sectors will be at the heart of this Governments Industrial Strategy to support jobs and growth.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1561", "label" : {"_value" : "Biography information for Mr Nick Hurd"}
}
, "answeringMemberConstituency" : {"_value" : "Ruislip, Northwood and Pinner"}
, "answeringMemberPrinted" : {"_value" : "Mr Nick Hurd"}
, "dateOfAnswer" : {"_value" : "2016-10-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573962/answer/previousversion/13933", "answeringMember" : "http://data.parliament.uk/members/3991", "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
}
, "questionFirstAnswered" : [{"_value" : "2016-10-14T13:58:18.467Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-10-17T10:05:24.403Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "201"}
, "answeringDeptShortName" : {"_value" : "Business, Energy and Industrial Strategy"}
, "answeringDeptSortName" : {"_value" : "Business, Energy and Industrial Strategy"}
, "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Renewable Energy: Employment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential for job creation in renewable energy sectors in the next five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/3940", "label" : {"_value" : "Biography information for Craig Whittaker"}
}
, "tablingMemberConstituency" : {"_value" : "Calder Valley"}
, "tablingMemberPrinted" : [{"_value" : "Craig Whittaker"}
], "uin" : "44433"}
, {"_about" : "http://data.parliament.uk/resources/573995", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/573995/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p> <\/p> Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p> <\/p> The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p> <\/p> SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p> <\/p> Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p> <\/p> Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p> <\/p> Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p> <\/p> These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p> There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p> <\/p> Appeals<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr> 2014/15<\/p><\/td> 2015/16<\/p><\/td> 2016/17 to Mandatory Reconsiderations<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr> 2014/15<\/p><\/td> 2015/16<\/p><\/td> 2016/17 to <\/p> The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p> <\/p> Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p> <\/p> The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p> <\/p> However, if a claimant believes that an incorrect decision <\/p> Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p> <\/p> HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p> <\/p> For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
}
, "answeringMemberConstituency" : {"_value" : "Battersea"}
, "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
, "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573995/answer/previousversion/10681", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
}
, "answeringMemberConstituency" : {"_value" : "Battersea"}
, "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
}
, "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:43.927Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:32:10.56Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Concentrix: Standards"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what estimate he has made of the number of current tax credit cases that are not being dealt with within the target timescale agreed with Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
}
, "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
, "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
], "uin" : "44834"}
, {"_about" : "http://data.parliament.uk/resources/573996", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/573996/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p> <\/p> Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p> <\/p> The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p> <\/p> SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p> <\/p> Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p> <\/p> Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p> <\/p> Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p> <\/p> These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p> There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p> <\/p> Appeals<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr> 2014/15<\/p><\/td> 2015/16<\/p><\/td> 2016/17 to Mandatory Reconsiderations<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr> 2014/15<\/p><\/td> 2015/16<\/p><\/td> 2016/17 to <\/p> The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p> <\/p> Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p> <\/p> The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p> <\/p> However, if a claimant believes that an incorrect decision <\/p> Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p> <\/p> HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p> <\/p> For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
}
, "answeringMemberConstituency" : {"_value" : "Battersea"}
, "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
, "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573996/answer/previousversion/11017", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
}
, "answeringMemberConstituency" : {"_value" : "Battersea"}
, "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
}
, "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.147Z", "_datatype" : "dateTime"}
], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:31:05.067Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Concentrix: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what the (a) average and (b) maximum waiting time for telephone calls to be answered by Concentrix has been since the start of his Department's contract with that company.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
}
, "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
, "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
], "uin" : "44829"}
, {"_about" : "http://data.parliament.uk/resources/573997", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/573997/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p> <\/p> Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p> <\/p> The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p> <\/p> SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p> <\/p> Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p> <\/p> Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p> <\/p> Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p> <\/p> These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p> There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p> <\/p> Appeals<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr> 2014/15<\/p><\/td> 2015/16<\/p><\/td> 2016/17 to Mandatory Reconsiderations<\/strong><\/p><\/td> Number Received<\/strong><\/p><\/td><\/tr>Supported by the growth of new commercial digital services, on current trends the radio industry expects digital's share of listening will overtake analogue by the end of 2017. At that point, Government has said it will need to consider the decision about the timetable for any future switch-off of analogue radio services.<\/del><\/p>Year<\/strong><\/del><\/p><\/td>Swindon<\/strong><\/del><\/p><\/td>England and Northern Ireland<\/strong><\/del><\/p><\/td><\/tr>2011<\/del><\/p><\/td>-<\/del><\/p><\/td>8,434<\/del><\/p><\/td><\/tr>2012<\/del><\/p><\/td>117<\/del><\/p><\/td>26,003<\/del><\/p><\/td><\/tr>2013<\/del><\/p><\/td>110<\/del><\/p><\/td>39,994<\/del><\/p><\/td><\/tr><\/tbody><\/table>0<\/del>3<\/ins><\/p><\/td><\/tr>365<\/del>383<\/ins><\/p><\/td><\/tr>mid-<\/del>31<\/ins>August 16<\/p><\/td>167<\/del>169<\/ins><\/p><\/td><\/tr>436<\/del>76<\/ins><\/p><\/td><\/tr>2042<\/del>7904<\/ins><\/p><\/td><\/tr>mid-<\/del>31<\/ins>August 16<\/p><\/td>7989<\/del>3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table>s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p>0<\/del>3<\/ins><\/p><\/td><\/tr>365<\/del>383<\/ins><\/p><\/td><\/tr>mid-<\/del>31<\/ins>August 16<\/p><\/td>167<\/del>169<\/ins><\/p><\/td><\/tr>436<\/del>76<\/ins><\/p><\/td><\/tr>2042<\/del>7904<\/ins><\/p><\/td><\/tr>mid-<\/del>31<\/ins>August 16<\/p><\/td>7989<\/del>3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table>s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p>0<\/del>3<\/ins><\/p><\/td><\/tr>365<\/del>383<\/ins><\/p><\/td><\/tr>mid-<\/del>31<\/ins>August 16<\/p><\/td>167<\/del>169<\/ins><\/p><\/td><\/tr>