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Please see the accompanying document, which details the reactive repairs completed each month. Faults are reported on the facilities management system online, or via a telephone help desk.<\/p>

Local maintenance teams then create a work order and assign an appropriate tradesperson to complete the work. Following completion, the work order is closed on the facilities management system. Contractor performance is monitored closely.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/1151086/answer/attachment/1", "fileName" : {"_value" : "Copy of PQ - completed work orders (002).xlsx"} , "title" : "Work order"} , "dateOfAnswer" : {"_value" : "2019-10-24", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1151086/answer/previousversion/1452", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} } , "questionFirstAnswered" : [{"_value" : "2019-10-24T14:27:50.567Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2019-10-28T18:12:01.017Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2019-10-21", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Repairs and Maintenance"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what the reactive repair in-month completion rate was for each prison in (a) 2010 (b) the latest year for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"} } , "tablingMemberConstituency" : {"_value" : "Leeds East"} , "tablingMemberPrinted" : [{"_value" : "Richard Burgon"} ], "uin" : "2866"} , {"_about" : "http://data.parliament.uk/resources/1151088", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1151088/answer", "answerText" : {"_value" : "

Please see the accompanying document, which details the KPI regime for the facilities management contract HMPPS holds with Amey, as well as the recorded performance against these KPI\u2019s averaged across the last 12 months for which this data is available (June 2017- May 2018). Contractor performance is robustly monitored and we will not hesitate to take action where standards fall short.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/1151088/answer/attachment/1", "fileName" : {"_value" : "Amey KPI's and 12 monthly average performance.xlsx"} , "title" : "Amey KPIs and 12 Monthly Average performance"} , "dateOfAnswer" : {"_value" : "2019-10-24", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/1151088/answer/previousversion/1434", "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} } , "questionFirstAnswered" : [{"_value" : "2019-10-24T14:03:41.053Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2019-10-30T16:56:41.807Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2019-10-21", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Repairs and Maintenance"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what the (a) key performance indicators are for Amey under the prison maintenance contracts and (b) average annual performance of Amey has been against those indicators.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"} } , "tablingMemberConstituency" : {"_value" : "Leeds East"} , "tablingMemberPrinted" : [{"_value" : "Richard Burgon"} ], "uin" : "2868"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 2, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }