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Luton is one of the 73 stations announced in April that will benefit from the £300 million Access for All funding available over the next 5 years. The Access for All programme delivers a step free, accessible route into the station and to and between each platform.<\/p>
<\/p>
Network Rail are working with Luton Borough Council to try to ensure that the Council\u2019s proposals for a wider redevelopment of the station are integrated and allow the Access for All phase of development to commence as soon as possible.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4460", "label" : {"_value" : "Biography information for Ms Nusrat Ghani"} } , "answeringMemberConstituency" : {"_value" : "Wealden"} , "answeringMemberPrinted" : {"_value" : "Ms Nusrat Ghani"} , "dateOfAnswer" : {"_value" : "2019-07-22", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-22T16:38:34.03Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2019-07-16", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Luton Station: Access"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, what recent steps he has taken to improve accessibility at Luton station.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4013", "label" : {"_value" : "Biography information for Mr Gavin Shuker"} } , "tablingMemberConstituency" : {"_value" : "Luton South"} , "tablingMemberPrinted" : [{"_value" : "Mr Gavin Shuker"} ], "uin" : "277706"} , {"_about" : "http://data.parliament.uk/resources/1139298", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1139298/answer", "answerText" : {"_value" : "
Customers making immigration applications can no longer use Post Office branches to enrol their biometrics in the majority of cases. Most customers now enrol their biometrics at a UK Visas & Citizenship Application Service (UKVCAS) centre.<\/p>
The previous service offered by the Post Office was biometric enrolment only, whereas the new UKVCAS service brings together multiple services to make the application process more streamlined.<\/p>
The UKVCAS service is run by our commercial partner, Sopra Steria Ltd (SSL), who undertook market research to identify service locations; their research included the impact on customer travel time, cost and accessibility. The results of this were that 62% of customers will, on average, have to travel less than 25 miles to visit a core service point, with 78% travelling less than 50 miles.<\/p>
SSL can also cater for customers who wish to have more flexible, on-demand, mobile application services, for example at university campuses, employers\u2019 offices or individual customers\u2019 homes.<\/p>
As part of this contract SSL continuously captures and analyses customer feedback and reviews customer demand to ensure there is sufficient capacity. During May and June SSL opened six additional sites: Manchester, Cardiff, Exeter, Leeds, Sheffield and Edinburgh, with the view to open more.<\/p>