{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&_metadata=all&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.dateOfAnswer=2014-05-06&min-answer.questionFirstAnswered.=2014-03-27T12%3A00%3A00.00Z&tablingMemberConstituency=Coventry+South&answer.isMinisterialCorrection=false&max-answer.questionFirstAnswered.=2014-11-11T17%3A43%3A25.5241558Z", "items" : [{"_about" : "http://data.parliament.uk/resources/49369", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/49369/answer", "answerText" : {"_value" : "
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Under the Health and Social Care Act 2008 (the 2008 Act) all providers of regulated activities, including National Health Service and independent providers, have to register with the CQC and meet a set of requirements of safety and quality.<\/p>
<\/p>
The CQC is currently introducing a new system of inspection of social care providers. This new system of inspection will be structured around five key questions that matter most to people \u2013 are the services safe, caring, effective, well-led and responsive to people's needs. The new inspections will make more use of people's views and will use expert inspection teams involving people who have personal experience of care. The CQC has been piloting this new approach in 252 of social care providers since April 2014.<\/p>
<\/p>
The Department is also working with the CQC to develop fundamental standards, which will set out the line below which care should never fall \u2013 they will be requirements that all providers of health and social care registered with the CQC must meet. The CQC will be able to take action including prosecution where providers are not meeting these standards. These fundamental standards will apply to all registered providers across health and adult social care.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1439", "label" : {"_value" : "Biography information for Norman Lamb"} } , "answeringMemberConstituency" : {"_value" : "North Norfolk"} , "answeringMemberPrinted" : {"_value" : "Norman Lamb"} , "dateOfAnswer" : {"_value" : "2014-05-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-05-06T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-04-30", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what mechanisms his Department has in place to monitor standards in care homes for the elderly.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/308", "label" : {"_value" : "Biography information for Mr Jim Cunningham"} } , "tablingMemberConstituency" : {"_value" : "Coventry South"} , "tablingMemberPrinted" : [{"_value" : "Mr Jim Cunningham"} ], "uin" : "197374"} , {"_about" : "http://data.parliament.uk/resources/49370", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/49370/answer", "answerText" : {"_value" : "
The Department currently has no plans to require the installation of CCTV in care homes. However, we do have to recognise that recent cases of abuse and neglect have been exposed as the result of hidden cameras. We acknowledge that there are occasions when it may be appropriate for their use to be considered.<\/p>
<\/p>
The Care Quality Commission is exploring whether hidden cameras might be used as part of its investigations. It is consulting widely on the use of covert surveillance and will take account of a wide range of views before making its decision.<\/p>
<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1439", "label" : {"_value" : "Biography information for Norman Lamb"} } , "answeringMemberConstituency" : {"_value" : "North Norfolk"} , "answeringMemberPrinted" : {"_value" : "Norman Lamb"} , "dateOfAnswer" : {"_value" : "2014-05-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-05-06T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-04-30", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what his policy is on the use of CCTV in care homes.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/308", "label" : {"_value" : "Biography information for Mr Jim Cunningham"} } , "tablingMemberConstituency" : {"_value" : "Coventry South"} , "tablingMemberPrinted" : [{"_value" : "Mr Jim Cunningham"} ], "uin" : "197375"} , {"_about" : "http://data.parliament.uk/resources/49371", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/49371/answer", "answerText" : {"_value" : "
Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 requires all care providers registered with the Care Quality Commission (CQC) to \u201chave an effective system in place for identifying, receiving, handling and responding appropriately to complaints and comments made by service users, or persons acting on their behalf\u201d.<\/p>
<\/p>
Where a person's care is provided or arranged by their local authority, complaints and concerns should be directed initially to the local authority, which remains responsible for the quality of care. If a person has arranged their own care, they should pursue the matter directly with the provider in the first instance.<\/p>
<\/p>
In both cases, should complainants not be satisfied with the response, they are entitled to ask the Local Government Ombudsman to investigate.<\/p>
<\/p>
People may also raise concerns with the CQC, as regulator of health and adult social care services. Under the 2008 Act, the CQC does not have the responsibility for investigating specific complaints about social care providers. However, where there are concerns about a provider which is registered with the CQC, such concerns should be brought to its attention. The CQC will use this information, together with local information from partners and the public, to help it decide when, where and what to inspect.<\/p>
<\/p>
The CQC is currently introducing a new system of inspection of social care providers. This new system of inspection will be structured around five key questions that matter most to people \u2013 are the services safe, caring, effective, well-led, and responsive to people's needs. The new inspections will make more use of people's views and will use expert inspection teams involving people who have personal experience of care. The CQC has been piloting this new approach in 252 of social care providers since April 2014.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1439", "label" : {"_value" : "Biography information for Norman Lamb"} } , "answeringMemberConstituency" : {"_value" : "North Norfolk"} , "answeringMemberPrinted" : {"_value" : "Norman Lamb"} , "dateOfAnswer" : {"_value" : "2014-05-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-05-06T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-04-30", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what mechanisms are in place to allow families of patients in care homes to report concerns about standards of care.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/308", "label" : {"_value" : "Biography information for Mr Jim Cunningham"} } , "tablingMemberConstituency" : {"_value" : "Coventry South"} , "tablingMemberPrinted" : [{"_value" : "Mr Jim Cunningham"} ], "uin" : "197376"} , {"_about" : "http://data.parliament.uk/resources/49119", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/49119/answer", "answerText" : {"_value" : "
The Health and Safety Executive (HSE) has already published a comprehensive range of guidance to help employers reduce the causes of work-related stress. http://www.hse.gov.uk/stress/<\/a>.<\/p> <\/p>