I would refer the noble Baroness to the reply I gave to the noble Lord, Lord Stone of Blackheath on 14 October 2014, Official Report, column 30W.<\/p>
It is not possible to give an exact figure for the number of individuals falling victim to email and internet phishing attacks each year as data held centrally cannot separately identify phishing scams. Phishing is an enabler to commit fraud or computer misuse offences, it is not in itself a crime, and the methods by which offences are committed are not collated centrally. Action Fraud will record the relevant fraud, or computer misuse offence, in instances where a phishing email has been used. It is therefore also not possible to estimate the total amount of money this would involve. However, a survey by the Oxford Internet Institute shows that 19 per cent of internet users experienced phishing attempts in 2013, down from 22 per cent in 2011.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1091", "label" : {"_value" : "Biography information for Lord Bates"} } , "answeringMemberPrinted" : {"_value" : "Lord Bates"} , "dateOfAnswer" : {"_value" : "2014-10-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-30T16:19:30.1053908Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2014-10-24", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Email: Fraud"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what estimate they have made of the number of individuals falling victim to e-mail and internet phishing each year; and what is their estimate of the total value of the amount of money involved.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4170", "label" : {"_value" : "Biography information for Baroness Smith of Basildon"} } , "tablingMemberPrinted" : [{"_value" : "Baroness Smith of Basildon"} ], "uin" : "HL2410"} , {"_about" : "http://data.parliament.uk/resources/100943", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/100943/answer", "answerText" : {"_value" : "
The number of cases of phishing that have been reported to the police is not centrally available.<\/p>
Phishing is an enabler to commit fraud and is not in itself a crime. Where a phishing e-mail has been used to commit fraud or computer misuse offences, the relevant fraud or computer misuse offence would be recorded by Action Fraud, who are now responsible for the central recording of fraud offences previously recorded by individual police forces.<\/p>
Fraud offences recorded by Action Fraud, including those relating to computer misuse crime, are published on a quarterly basis by ONS.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1091", "label" : {"_value" : "Biography information for Lord Bates"} } , "answeringMemberPrinted" : {"_value" : "Lord Bates"} , "dateOfAnswer" : {"_value" : "2014-10-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-30T12:19:45.5427867Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2014-10-24", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Email: Fraud"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how many cases of phishing have been reported to the police in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4170", "label" : {"_value" : "Biography information for Baroness Smith of Basildon"} } , "tablingMemberPrinted" : [{"_value" : "Baroness Smith of Basildon"} ], "uin" : "HL2411"} , {"_about" : "http://data.parliament.uk/resources/100944", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/100944/answer", "answerText" : {"_value" : "
The Home Office has been working with Action Fraud and the NFIB to improve victim support, including support to victims of phishing. Victims who have reported to Action Fraud are provided with feedback about their case, including whether it has been sent to a force for investigation, and if so the name of that force. The NFIB or the force managing the report will ensure effective victim support, under obligations laid out to Government Agencies within the Ministry of Justice\u2019s Victims Code (2013), is received. This can include referrals to support services such as Victim Support, and regular updates on the progress of the investigation through a series of the victim \u2018fulfilment\u2019 communications. In urgent cases local police forces will be called in to provide a direct service to vulnerable victims and to prevent re-victimisation.<\/p>
We are also reviewing the victim experience and what aspects of the victim code are of particular importance for victims of cyber crime, including phishing and cyber crime more generally.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1091", "label" : {"_value" : "Biography information for Lord Bates"} } , "answeringMemberPrinted" : {"_value" : "Lord Bates"} , "dateOfAnswer" : {"_value" : "2014-10-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-30T12:19:02.1712936Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2014-10-24", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Email: Fraud"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what action is being taken to support victims of phishing.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4170", "label" : {"_value" : "Biography information for Baroness Smith of Basildon"} } , "tablingMemberPrinted" : [{"_value" : "Baroness Smith of Basildon"} ], "uin" : "HL2412"} , {"_about" : "http://data.parliament.uk/resources/100588", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/100588/answer", "answerText" : {"_value" : "