Whilst the Home Office does not keep overall data relating to delays in the issuing of Biometric Residence Permits (BRPs), it does closely monitor the service level agreements (SLAs) with partners relating to the successful production and delivery of BRPs. The Home Office is also able, on a case by case basis, to check whether and how quickly a BRP was produced and delivered.<\/p>
Where the Home Office is made aware of a problem with BRP production, collection or delivery, the department aims to respond within 5 working days. Production problems are also closely monitored within the department and resolved urgently in order that an applicant receives their BRP within 10 working days of their decision being made.<\/p>
In relation to BRP production the DVLA, who produce the BRPs, have an SLA to personalise 90% of BRPs within one working day of receipt and the remaining 10% within two working days of receipt.<\/p>
The delivery partner, DX, is required to collect BRPs from the DVLA daily, excluding weekends and bank holidays, and then attempt first delivery within 48 hours of receipt (working days only) in 99% of cases.<\/p>
DVLA and DX both met these SLAs for 2018/19 and continue to do so.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"} } , "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"} , "answeringMemberPrinted" : {"_value" : "Caroline Nokes"} , "dateOfAnswer" : {"_value" : "2019-06-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-04T11:49:19.217Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2019-05-23", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Biometric Residence Permits: Applications"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, for what reason his Department does not retain data on delays in the issue of Biometric Resident Permits.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1524", "label" : {"_value" : "Biography information for Dame Meg Hillier"} } , "tablingMemberConstituency" : {"_value" : "Hackney South and Shoreditch"} , "tablingMemberPrinted" : [{"_value" : "Meg Hillier"} ], "uin" : "257699"} , {"_about" : "http://data.parliament.uk/resources/1128512", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1128512/answer", "answerText" : {"_value" : "
Information on in country premium service applications for settlement visas and processing performance against service standards is published in the Migration Transparency data, table InC07, latest edition at https://www.gov.uk/government/publications/in-country-migration-data-may-2019<\/a><\/p> Information on overseas premium service applications for settlement visas and processing performance against service standards are not published in the International Operations Transparency data, but the number of out of country settlement applications received and processed within service standards is published in table Visa_01, which can be found here https://www.gov.uk/government/publications/international-operations-transparency-data-may-2019<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"}
}
, "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"}
, "answeringMemberPrinted" : {"_value" : "Caroline Nokes"}
, "dateOfAnswer" : {"_value" : "2019-06-04", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2019-06-04T11:54:11.997Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2019-05-23", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Visas: Applications"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, what proportion of UK settlement visa applicants that paid for the priority service received a response within his Department's deadline.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1524", "label" : {"_value" : "Biography information for Dame Meg Hillier"}
}
, "tablingMemberConstituency" : {"_value" : "Hackney South and Shoreditch"}
, "tablingMemberPrinted" : [{"_value" : "Meg Hillier"}
], "uin" : "257700"}
, {"_about" : "http://data.parliament.uk/resources/999624", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/999624/answer", "answerText" : {"_value" : " The data required to answer the first part of the question is not recorded in a way that can be reported on accurately. As well as biometric residence permits (BRPs) issued following a grant of leave to enter or remain, the total number of cards issued by the Home Office includes replacements for lost or stolen BRPs, biometric residence cards for the dependents of EEA nationals, asylum application registration cards and BRPs reissued to correct customer reported errors.<\/p> Information regarding processing times for immigration leave applications is available through the transparency data published on GOV.UK. The latest data available is for August 2018: https://www.gov.uk/government/publications/in-country-migration-data-august-2018<\/a><\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"}
}
, "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"}
, "answeringMemberPrinted" : {"_value" : "Caroline Nokes"}
, "dateOfAnswer" : {"_value" : "2018-11-08", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-11-08T15:53:59.773Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2018-11-01", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Immigration: Biometric Residence Permits"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, how many biometric residence permits have been issued in the last three months; and what the average time taken has been for issuing such permits in the most recent period for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1524", "label" : {"_value" : "Biography information for Dame Meg Hillier"}
}
, "tablingMemberConstituency" : {"_value" : "Hackney South and Shoreditch"}
, "tablingMemberPrinted" : [{"_value" : "Meg Hillier"}
], "uin" : "186985"}
, {"_about" : "http://data.parliament.uk/resources/999625", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/999625/answer", "answerText" : {"_value" : " Individuals with indefinite leave to remain who hold legacy immigration documents can access information on GOV.UK on how to upgrade to a biometric residence permit.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"}
}
, "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"}
, "answeringMemberPrinted" : {"_value" : "Caroline Nokes"}
, "dateOfAnswer" : {"_value" : "2018-11-08", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-11-08T16:50:24.893Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2018-11-01", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Immigration: Biometric Residence Permits"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, pursuant to the Answer of 16 October 2018 to Question 176098, how his Department plans to contact people with existing leave to remain in the UK on applying for a biometric residence permit.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1524", "label" : {"_value" : "Biography information for Dame Meg Hillier"}
}
, "tablingMemberConstituency" : {"_value" : "Hackney South and Shoreditch"}
, "tablingMemberPrinted" : [{"_value" : "Meg Hillier"}
], "uin" : "186986"}
, {"_about" : "http://data.parliament.uk/resources/982818", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/982818/answer", "answerText" : {"_value" : " <\/strong>Non-EEA nationals with indefinite leave to remain already have the facility to enrol for a biometric residence permit to show they have no time limit on their stay in the UK. Details on how to apply are available at https://www.gov.uk/government/publications/application-to-transfer-indefinite-leave-to-remain-in-uk-form-ntl<\/a><\/p> We do not publish the specific data requested, but as per the In-Country migration statistics published in August 2018, 99.5% of settlement applications were decided within the six-month service standard. This figure includes applications made by those who already hold indefinite leave to remain and those who have never previously held a biometric residence permit. The data can be found here:<\/p> https://www.gov.uk/government/publications/in-country-migration-data-august-2018<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4048", "label" : {"_value" : "Biography information for Caroline Nokes"}
}
, "answeringMemberConstituency" : {"_value" : "Romsey and Southampton North"}
, "answeringMemberPrinted" : {"_value" : "Caroline Nokes"}
, "dateOfAnswer" : {"_value" : "2018-10-16", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "176099"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-10-16T14:55:19.797Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2018-10-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Biometric Residence Permits"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, whether his Department plans to advise individuals with indefinite leave to remain to apply for a biometric residence permit.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1524", "label" : {"_value" : "Biography information for Dame Meg Hillier"}
}
, "tablingMemberConstituency" : {"_value" : "Hackney South and Shoreditch"}
, "tablingMemberPrinted" : [{"_value" : "Meg Hillier"}
], "uin" : "176098"}
, {"_about" : "http://data.parliament.uk/resources/982822", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/982822/answer", "answerText" : {"_value" : " <\/strong>Non-EEA nationals with indefinite leave to remain already have the facility to enrol for a biometric residence permit to show they have no time limit on their stay in the UK. Details on how to apply are available at https://www.gov.uk/government/publications/application-to-transfer-indefinite-leave-to-remain-in-uk-form-ntl<\/a><\/p> We do not publish the specific data requested, but as per the In-Country migration statistics published in August 2018, 99.5% of settlement applications were decided within the six-month service standard. This figure includes applications made by those who already hold indefinite leave to remain and those who have never previously held a biometric residence permit. The data can be found here:<\/p>