We are aware that some claimants who are working may find it difficult to access our Jobcentre Plus Service due to their work commitments. We have recently started a pilot to test the demand for Jobcentre Plus Services on a Saturday. The pilot which is aimed at working claimants, including those who are self-employed, offers a limited range of services, usually via a pre-booked appointment.<\/p>
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The pilot is being delivered in seven different Jobcentre Plus Offices, spread across the country and with different geographical and demographic features - for example large inner city (such as Poplar) small rural offices such as Wick and Todmorden, and urban such as Dudley, York.<\/p>
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Additionally, we are in the early stages of testing the demand for appointments in the early evening, again to meet the needs of our employed and self-employed claimants.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-06-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-18T15:00:33.197Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-06-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 13 May 2019 to Question 252105, whether all universal credit claimants who work during working hours and who have been required to have an interview to verify evidence have been able to arrange a date and time for that interview outside DWP working hours.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4124", "label" : {"_value" : "Biography information for Chi Onwurah"} } , "tablingMemberConstituency" : {"_value" : "Newcastle upon Tyne Central"} , "tablingMemberPrinted" : [{"_value" : "Chi Onwurah"} ], "uin" : "264396"} , {"_about" : "http://data.parliament.uk/resources/1125448", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1125448/answer", "answerText" : {"_value" : "
DWP administer a wide range of benefits, all of which have different processes in place to deal with the vast range of potential changes to a claimant\u2019s circumstances. How the change affects a claimant\u2019s payments depends on the type of change, which benefit they are receiving, the claim\u2019s status before the change occurs and whether the change was self-reported by the claimant or by a third party.<\/p>
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In all cases the Department works with the claimant to ensure payment continuity wherever possible. There are processes in place to ensure that when a benefit recipient reports a change in circumstances, they continue to receive the correct award of that benefit, or are informed of what appropriate action they should take where the change effects continued entitlement.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-05-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-05-16T16:19:36.227Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-05-08", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits: Married People"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure continuity of receipt of benefits when the claimant gets married or experiences another change in circumstances.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4124", "label" : {"_value" : "Biography information for Chi Onwurah"} } , "tablingMemberConstituency" : {"_value" : "Newcastle upon Tyne Central"} , "tablingMemberPrinted" : [{"_value" : "Chi Onwurah"} ], "uin" : "252106"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 2, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }