Currently we do not report aggregate information about whether or not a claimant has a mental health condition and to collate and quality assure this information would incur disproportionate costs.<\/p>
<\/p>
Our work coaches receive training to ensure they can offer effective support to different claimant groups. This enables them to provide tailored support and gain an excellent understanding of whether their claimants have, have had in the past, or might cycle in and out of having a mental health condition or extra support needs.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-04-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-04-04T15:49:43.293Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-03-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Scotland"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many people in receipt of universal credit in Scotland have a mental health condition.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4365", "label" : {"_value" : "Biography information for Neil Gray"} } , "tablingMemberConstituency" : {"_value" : "Airdrie and Shotts"} , "tablingMemberPrinted" : [{"_value" : "Neil Gray"} ], "uin" : "238368"} , {"_about" : "http://data.parliament.uk/resources/1105937", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1105937/answer", "answerText" : {"_value" : "
DWP is committed to providing the best possible support for all our claimants, including the most vulnerable in society. We are continuously reviewing and improving the service for vulnerable people to ensure that it is accessible and responsive to their needs.<\/p>
<\/p>
Work Coaches undergo a comprehensive training programme designed to equip them with the skills and knowledge required to provide a high quality service to all claimants. Specific training and guidance is provided for working with different vulnerable groups and those with complex needs including claimants with mental health conditions.<\/p>
<\/p>
In addition, Work Coaches have completed a two-day workshop, designed by experts in mental health and psychologists, and delivered where possible alongside external mental health partners. The training began in November 2017 and was completed at the end of March 2019. April 2019 will see the start of delivering this training to staff across the entire organisation who are employed in a claimant facing role, whether they engage with claimants by telephone, face to face or digitally.<\/p>
<\/p>
At the end of March 2019 all 1589 Work Coaches in Scotland had received Mental Health Training.<\/p>
<\/p>
* The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-04-04", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-04-04T16:37:06.58Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-03-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Scotland"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what mental health training is provided to work coaches; and how many work coaches in Scotland have received mental health training to date.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4365", "label" : {"_value" : "Biography information for Neil Gray"} } , "tablingMemberConstituency" : {"_value" : "Airdrie and Shotts"} , "tablingMemberPrinted" : [{"_value" : "Neil Gray"} ], "uin" : "238369"} , {"_about" : "http://data.parliament.uk/resources/1002030", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1002030/answer", "answerText" : {"_value" : "
For Citizens Advice Scotland the grant award is £1,323,412 in 2018/19 and £4,085,919 in 2019/20. Citizens Advice Scotland is committed to providing a Universal Support service across Scotland<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2018-11-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-11-16T14:42:10.867Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-11-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Scotland"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to the Government news release of 1 October 2018 entitled Citizens Advice to provide support to Universal Credit claimants, how much funding she plans to allocate to Citizens Advice in Scotland to provide that support; and what plans she has to provide funding for areas that do not have a Citizens Advice office.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4465", "label" : {"_value" : "Biography information for Ronnie Cowan"} } , "tablingMemberConstituency" : {"_value" : "Inverclyde"} , "tablingMemberPrinted" : [{"_value" : "Ronnie Cowan"} ], "uin" : "188154"} , {"_about" : "http://data.parliament.uk/resources/992803", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/992803/answer", "answerText" : {"_value" : "
Universal Credit Scottish Choices (Flexibilities), including split payments, are a matter for the Scottish Government as part of the Scotland Act 2016. We continue to work closely with the Scottish Government to support the development and implementation of this policy.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2018-10-25", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-10-25T14:00:38.283Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-10-22", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Scotland"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what her Department\u2019s timetable is for providing automatic split payments of universal credit in Scotland.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4628", "label" : {"_value" : "Biography information for Danielle Rowley"} } , "tablingMemberConstituency" : {"_value" : "Midlothian"} , "tablingMemberPrinted" : [{"_value" : "Danielle Rowley"} ], "uin" : "182288"} , {"_about" : "http://data.parliament.uk/resources/967937", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/967937/answer", "answerText" : {"_value" : "
Following the successful pilot of the Landlord Portal Service, DWP is enrolling more landlords in stages, in tandem with the expansion of Universal Credit Full Service. Priority has been placed on enrolling the largest landlords that are eligible where possible in order to maximise the number of Universal Credit claimants that can be handled via the portal. By December 2018 we will have covered 90% of social tenancies on the portal, and we are looking at how best to complete rollout for small landlords.<\/p>
<\/p>
Representatives from all the organisations listed have been invited to Universal Credit Full Service events, jointly hosted by DWP and Glasgow City Council, with the vast majority attending. Those that have not attended have had follow up calls or visits and will be invited to future events. All Registered Social Landlords have now been given escalation contacts for each Jobcentre, and we will continue to work closely with landlords, local authorities, housing associations and other organisations to ensure the successful rollout of Universal Credit.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2018-09-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-09-10T16:33:01.303Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2018-09-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Scotland"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what discussions her Department has had with (a) Glasgow Housing Association, (b) Southside Housing Association, (c) Elderpark Housing Association, (d) Glenoaks Housing Association, (e) Govan Housing Association, (f) Linthouse Housing Association, (g) Rosehill Housing Association, (h) Sanctuary Scotland Housing Association, (i) Home Group Scotland and (j) Blackwood Housing on (i) service rollout of universal credit and (ii) access to the Landlord Portal; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4463", "label" : {"_value" : "Biography information for Chris Stephens"} } , "tablingMemberConstituency" : {"_value" : "Glasgow South West"} , "tablingMemberPrinted" : [{"_value" : "Chris Stephens"} ], "uin" : "170371"} , {"_about" : "http://data.parliament.uk/resources/934831", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/934831/answer", "answerText" : {"_value" : "