Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.<\/p>
Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.<\/p>
For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2023-12-06", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-06T16:41:00.747Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2023-11-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Biometric Residence Permits"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what the recent technical issue with the processing and issuing of Biometric Resident Permits has been; what steps his Department is taking to resolve that issue; and what estimate he has made of when that work will be complete.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4617", "label" : {"_value" : "Biography information for Matt Western"} } , "tablingMemberConstituency" : {"_value" : "Warwick and Leamington"} , "tablingMemberPrinted" : [{"_value" : "Matt Western"} ], "uin" : "4240"} , {"_about" : "http://data.parliament.uk/resources/1673215", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1673215/answer", "answerText" : {"_value" : "
The waiting times for biometric residence permits (BRP) are dictated by the BRP production and delivery processes.<\/p>
We aim to deliver a BRP within 7 working days of the immigration decision. BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (FedEx) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.<\/p>
Since 1st April 2022, DVLA have produced all BRPs within 48 hours of the production request, with 99.5% being produced within 24 hours. Since 1st April 2022, our Secure Delivery Partners, FedEx and Royal Mail Group have attempted to deliver over 99% of BRPs within 48 hours, and delivered over 80% of BRPs successfully on first delivery attempt.<\/p>
Information on incorrect or returned deliveries is not publicly available, and so we are unable to answer this question.<\/p>
Statistics regarding the individual production time of each BRP from the time a decision is made is not available publicly and could only be obtained at a disproportionate cost.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2023-12-06", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "3930"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-06T16:17:30.26Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2023-11-27", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Biometric Residence Permits"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many Biometric Residence Permits were issued within 10 days of a person receiving their decision confirming their refugee status since 1 August 2023.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4653", "label" : {"_value" : "Biography information for Stephen Morgan"} } , "tablingMemberConstituency" : {"_value" : "Portsmouth South"} , "tablingMemberPrinted" : [{"_value" : "Stephen Morgan"} ], "uin" : "3929"} , {"_about" : "http://data.parliament.uk/resources/1673216", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1673216/answer", "answerText" : {"_value" : "
The waiting times for biometric residence permits (BRP) are dictated by the BRP production and delivery processes.<\/p>
We aim to deliver a BRP within 7 working days of the immigration decision. BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (FedEx) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.<\/p>
Since 1st April 2022, DVLA have produced all BRPs within 48 hours of the production request, with 99.5% being produced within 24 hours. Since 1st April 2022, our Secure Delivery Partners, FedEx and Royal Mail Group have attempted to deliver over 99% of BRPs within 48 hours, and delivered over 80% of BRPs successfully on first delivery attempt.<\/p>
Information on incorrect or returned deliveries is not publicly available, and so we are unable to answer this question.<\/p>
Statistics regarding the individual production time of each BRP from the time a decision is made is not available publicly and could only be obtained at a disproportionate cost.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4320", "label" : {"_value" : "Biography information for Robert Jenrick"} } , "answeringMemberConstituency" : {"_value" : "Newark"} , "answeringMemberPrinted" : {"_value" : "Robert Jenrick"} , "dateOfAnswer" : {"_value" : "2023-12-06", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "3929"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-12-06T16:17:30.307Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2023-11-27", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Biometric Residence Permits"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many Biometric Residence Permits have been reported as not received by those with newly granted refugee status since 1 August 2023.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4653", "label" : {"_value" : "Biography information for Stephen Morgan"} } , "tablingMemberConstituency" : {"_value" : "Portsmouth South"} , "tablingMemberPrinted" : [{"_value" : "Stephen Morgan"} ], "uin" : "3930"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 3, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }