As of August 2021, the Home Office (HO) has 63.1 FTE decision-making caseworkers working on the Scheme, which will increase by 56 Caseworkers over the next four months.<\/p>
No Windrush Compensation Scheme caseworkers have been reallocated as a result of the Afghan Relocations and Assistance Policy.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2021-09-20", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "47028"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-09-20T14:18:57.35Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2021-09-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Windrush Compensation Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many staff in her Department are working on the Windrush Compensation Scheme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "47027"} , {"_about" : "http://data.parliament.uk/resources/1354544", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1354544/answer", "answerText" : {"_value" : "
As of August 2021, the Home Office (HO) has 63.1 FTE decision-making caseworkers working on the Scheme, which will increase by 56 Caseworkers over the next four months.<\/p>
No Windrush Compensation Scheme caseworkers have been reallocated as a result of the Afghan Relocations and Assistance Policy.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2021-09-20", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "47027"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-09-20T14:18:57.43Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2021-09-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Windrush Compensation Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, whether caseworkers who were previously working on the Windrush Compensation Scheme have been re-allocated as a result of the Afghan Relocations and Assistance Policy.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "47028"} , {"_about" : "http://data.parliament.uk/resources/1256801", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1256801/answer", "answerText" : {"_value" : "
The Windrush Compensation Scheme awards compensation according to both actual losses and tariff-based awards. Where awards are for actual losses it is right we seek to obtain an appropriate level of assurance these losses were incurred in order to fulfil our duty to properly manage taxpayers\u2019 money.<\/p>
However, we do not expect people to meet the criminal standard of proof. We therefore published revised Windrush Compensation Scheme rules and guidance in October which clarify that the scheme operates on the balance of probabilities. This means caseworkers must be satisfied it is more likely than not that the losses and impacts being claimed for were suffered due to difficulties evidencing lawful status. We are working through more detailed changes to the \u2018Loss of Access to Employment\u2019 category to enable the actual losses section to be operated on the balance of probabilities as well.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2020-12-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "122819"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-12-03T15:49:22.877Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2020-11-30", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Windrush Compensation Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what plans her Department has to reduce the evidential requirements for eligibility for compensation from the Windrush Compensation Scheme from beyond reasonable doubt to the balance of probabilities.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "122818"} , {"_about" : "http://data.parliament.uk/resources/1256802", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1256802/answer", "answerText" : {"_value" : "
The Windrush Compensation Scheme awards compensation according to both actual losses and tariff-based awards. Where awards are for actual losses it is right we seek to obtain an appropriate level of assurance these losses were incurred in order to fulfil our duty to properly manage taxpayers\u2019 money.<\/p>
However, we do not expect people to meet the criminal standard of proof. We therefore published revised Windrush Compensation Scheme rules and guidance in October which clarify that the scheme operates on the balance of probabilities. This means caseworkers must be satisfied it is more likely than not that the losses and impacts being claimed for were suffered due to difficulties evidencing lawful status. We are working through more detailed changes to the \u2018Loss of Access to Employment\u2019 category to enable the actual losses section to be operated on the balance of probabilities as well.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2020-12-03", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "122818"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-12-03T15:49:22.913Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2020-11-30", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Windrush Compensation Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, what assessment her Department has made the effect of the requirement to provide evidence beyond reasonable doubt for the Windrush Compensation Scheme on the proportion of successful claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "122819"} , {"_about" : "http://data.parliament.uk/resources/1250376", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1250376/answer", "answerText" : {"_value" : "
Non-casework staff that supported the Covid Helpline included team members with specific call centre expertise and experienced call handlers. The former supported the team for a short period to set up the Helpline, including call centre systems, management data production and development of tools for call handlers. These team members were not reassigned to the Covid Helpline. Experienced Call handlers were reassigned to the team and supported the training and mentoring of new team members and receipt of customer calls.<\/p>
The redeployment had minimal impact on performance as team members had been upskilled to undertake a variety of duties across the team so that work could be prioritised. Intake on claims and calls was lower than forecast which enabled the support to be agreed. The support was reviewed in line with intake and team members were returned to the team in a staged process to ensure that both areas had the resource that they required.<\/p>
We are aware of nine unfortunate cases to date where the claimant has passed away since January 2019, of which one claim received a final decision.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2020-11-18", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "113613"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-11-18T15:05:19.28Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2020-11-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Government Departments: Coronavirus"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, pursuant to the Answer of 6 November 2020 to Question 110196 on Government Departments: Staff, what Non-casework resource was reassigned from the Windrush Compensation Scheme to the Covid Helpline.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "113612"} , {"_about" : "http://data.parliament.uk/resources/1250378", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1250378/answer", "answerText" : {"_value" : "
Non-casework staff that supported the Covid Helpline included team members with specific call centre expertise and experienced call handlers. The former supported the team for a short period to set up the Helpline, including call centre systems, management data production and development of tools for call handlers. These team members were not reassigned to the Covid Helpline. Experienced Call handlers were reassigned to the team and supported the training and mentoring of new team members and receipt of customer calls.<\/p>
The redeployment had minimal impact on performance as team members had been upskilled to undertake a variety of duties across the team so that work could be prioritised. Intake on claims and calls was lower than forecast which enabled the support to be agreed. The support was reviewed in line with intake and team members were returned to the team in a staged process to ensure that both areas had the resource that they required.<\/p>
We are aware of nine unfortunate cases to date where the claimant has passed away since January 2019, of which one claim received a final decision.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"} } , "answeringMemberConstituency" : {"_value" : "Witham"} , "answeringMemberPrinted" : {"_value" : "Priti Patel"} , "dateOfAnswer" : {"_value" : "2020-11-18", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "113612"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-11-18T15:05:19.343Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2020-11-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Windrush Compensation Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for the Home Department, how many Windrush Compensation Scheme applicants have died since January 2019; and of those how many had received final decisions on their applications.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"} } , "tablingMemberConstituency" : {"_value" : "Edmonton"} , "tablingMemberPrinted" : [{"_value" : "Kate Osamor"} ], "uin" : "113613"} , {"_about" : "http://data.parliament.uk/resources/1247909", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1247909/answer", "answerText" : {"_value" : "
The table below details the number of staff members in the Home Office assigned to work on the Windrush Compensation Scheme for each month since April 2020.<\/p>
<\/strong><\/p> <\/strong><\/p><\/td> April 2020<\/strong><\/p><\/td> May 2020<\/strong><\/p><\/td> June 2020<\/strong><\/p><\/td> July 2020<\/strong><\/p><\/td> August 2020<\/strong><\/p><\/td><\/tr> FTE<\/strong><\/p><\/td> 90.9<\/strong><\/p><\/td> 90.9<\/strong><\/p><\/td> 92.9<\/strong><\/p><\/td> 115.1<\/strong><\/p><\/td> 115.9<\/strong><\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> Non casework resource was assigned to support the set up and delivery of Covid Helpline. The staff were seconded based on their expertise with no impact to casework delivery. Call and claim intake was low during this period resulting in no impact to Helpline Customer Service delivery.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"}
}
, "answeringMemberConstituency" : {"_value" : "Witham"}
, "answeringMemberPrinted" : {"_value" : "Priti Patel"}
, "dateOfAnswer" : {"_value" : "2020-11-06", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "110196"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-11-06T19:50:45.507Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2020-11-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Windrush Compensation Scheme: Staff"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, how many staff members of her Department have been assigned to work on the Windrush Compensation Scheme for each month since April 2020.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
, "tablingMemberConstituency" : {"_value" : "Edmonton"}
, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "110195"}
, {"_about" : "http://data.parliament.uk/resources/1247911", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1247911/answer", "answerText" : {"_value" : " The table below details the number of staff members in the Home Office assigned to work on the Windrush Compensation Scheme for each month since April 2020.<\/p> <\/strong><\/p> <\/strong><\/p><\/td> April 2020<\/strong><\/p><\/td> May 2020<\/strong><\/p><\/td> June 2020<\/strong><\/p><\/td> July 2020<\/strong><\/p><\/td> August 2020<\/strong><\/p><\/td><\/tr> FTE<\/strong><\/p><\/td> 90.9<\/strong><\/p><\/td> 90.9<\/strong><\/p><\/td> 92.9<\/strong><\/p><\/td> 115.1<\/strong><\/p><\/td> 115.9<\/strong><\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> Non casework resource was assigned to support the set up and delivery of Covid Helpline. The staff were seconded based on their expertise with no impact to casework delivery. Call and claim intake was low during this period resulting in no impact to Helpline Customer Service delivery.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"}
}
, "answeringMemberConstituency" : {"_value" : "Witham"}
, "answeringMemberPrinted" : {"_value" : "Priti Patel"}
, "dateOfAnswer" : {"_value" : "2020-11-06", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "110195"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-11-06T19:50:45.553Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2020-11-02", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Windrush Compensation Scheme: Staff"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, whether any Windrush Compensation caseworkers have been reassigned to other departments or roles in the last six months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
, "tablingMemberConstituency" : {"_value" : "Edmonton"}
, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "110196"}
, {"_about" : "http://data.parliament.uk/resources/1236719", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1236719/answer", "answerText" : {"_value" : " My officials are consulting external experts, community organisations and the very people the Home Office has failed in the past in an extensive programme of engagement to ensure officials understand the change that is needed and that the organisation at every level learns the lessons of what went wrong.<\/p> I have accepted the Windrush Lessons Learned review\u2019s important findings and I will be updating the House in the coming weeks.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4066", "label" : {"_value" : "Biography information for Priti Patel"}
}
, "answeringMemberConstituency" : {"_value" : "Witham"}
, "answeringMemberPrinted" : {"_value" : "Priti Patel"}
, "dateOfAnswer" : {"_value" : "2020-09-28", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2020-09-28T12:23:26.553Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2020-09-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Windrush Lessons Learned Review"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, what plans she has to invite external organisations to contribute to the upcoming review of the compliant environment recommended to be undertaken by the Windrush Lessons Learned Review.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
, "tablingMemberConstituency" : {"_value" : "Edmonton"}
, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "93653"}
, {"_about" : "http://data.parliament.uk/resources/1231793", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1231793/answer", "answerText" : {"_value" : " Information on the number of claims on which compensation has been paid under the Windrush Compensation Scheme is available to view on GOV.UK at:<\/p>