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We are developing a digital service for claiming Personal Independence Payment (PIP) which brings the current PIP telephony claim and paper form together.<\/p>

We have tested a number of different design approaches with users and, based on feedback, are developing an application process that is more tailored to individual needs. From April 2016 we started making the online PIP claim available to a small number of PIP claimants on a voluntary basis. This will allow us to get direct feedback, make ongoing improvements and ensure this new service is effective and secure before it is available nationally.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4533", "label" : {"_value" : "Biography information for Baroness Altmann"} } , "answeringMemberPrinted" : {"_value" : "Baroness Altmann"} , "dateOfAnswer" : {"_value" : "2016-06-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2016-06-16T14:20:46.807Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2016-06-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Young Offenders: Restraint Techniques"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government whether there is any provision for people claiming Personal Independence Payments who have difficulty in completing questions by hand to be able to complete the forms electronically; and if not, whether they plan to introduce such a facility.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1861", "label" : {"_value" : "Biography information for The Countess of Mar"} } , "tablingMemberPrinted" : [{"_value" : "The Countess of Mar"} ], "uin" : "HL583"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }