{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_pageSize=50&_page=0&answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_pageSize=50&_page=0&answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_metadata=all&_sort=-answer.isMinisterialCorrection", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "isPartOf" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_pageSize=50&_page=0&answer.previousAnswerVersion.answeringMemberConstituency=Battersea&_properties=answer.answeringMember.label,houseId&_sort=-answer.isMinisterialCorrection", "type" : "http://purl.org/linked-data/api/vocab#ListEndpoint"}
    , "items" : [{"_about" : "http://data.parliament.uk/resources/100186", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/100186/answer", "answerText" : {"_value" : "<p>Missed or inadequate hydrocortisone administration is not currently included in the list of \u2018never events\u2019.<\/p><p> <\/p><p> <\/p><p> <\/p><p>We can confirm that the current list of Never Events is under review and there is a consultation underway which opened online on the 6 October 2014 and closes on 31 October 2014.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4020", "label" : {"_value" : "Biography information for George Freeman"}
        }
        , "answeringMemberConstituency" : {"_value" : "Mid Norfolk"}
        , "answeringMemberPrinted" : {"_value" : "George Freeman"}
        , "dateOfAnswer" : {"_value" : "2014-10-28", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/100186/answer/previousversion/24770", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-10-28T15:28:25.797Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-10-28T16:30:53.2329022Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-10-21", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Patients: Safety"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, whether missed or inadequate hydrocortisone administration is included in the NHS list of Never Events.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/95", "label" : {"_value" : "Biography information for Mr Andrew Smith"}
      }
      , "tablingMemberConstituency" : {"_value" : "Oxford East"}
      , "tablingMemberPrinted" : [{"_value" : "Mr Andrew Smith"}
      ], "uin" : "211233"}
    , {"_about" : "http://data.parliament.uk/resources/167080", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/167080/answer", "answerText" : {"_value" : "<p>There are an estimated 250,000 people with <ins class=\"ministerial\">the<\/ins> sickle cell <ins class=\"ministerial\">trait<\/ins> <del class=\"ministerial\">anaemia<\/del> in the United Kingdom. The Department has made no estimation of the annual cost of treating sickle cell anaemia in the National Health Service nor does it hold information on the total NHS spend on sickle cell anaemia.<\/p><p> <\/p><p> <\/p><p> <\/p><p>The Department does hold estimated costs for admitted patient care episodes as reported by Healthcare Resource Groups. In 2013-14 the total estimated figure for sickle anaemia was £23.8 million; in 2012-13 it was £21.9 million. This figure does not include other costs such as primary and social care.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-12-08", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/167080/answer/previousversion/32239", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-12-08T15:12:22.95Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-12-10T16:29:44.707Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-12-01", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Sickle Cell Diseases"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how much the NHS spends on sickle cell anaemia; and what proportion this is of the total NHS budget.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1587", "label" : {"_value" : "Biography information for Pat McFadden"}
      }
      , "tablingMemberConstituency" : {"_value" : "Wolverhampton South East"}
      , "tablingMemberPrinted" : [{"_value" : "Mr Pat McFadden"}
      ], "uin" : "216527"}
    , {"_about" : "http://data.parliament.uk/resources/167082", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/167082/answer", "answerText" : {"_value" : "<p>There are an estimated 250,000 people with <ins class=\"ministerial\">the<\/ins> sickle cell <ins class=\"ministerial\">trait<\/ins> <del class=\"ministerial\">anaemia<\/del> in the United Kingdom. The Department has made no estimation of the annual cost of treating sickle cell anaemia in the National Health Service nor does it hold information on the total NHS spend on sickle cell anaemia.<\/p><p> <\/p><p> <\/p><p> <\/p><p>The Department does hold estimated costs for admitted patient care episodes as reported by Healthcare Resource Groups. In 2013-14 the total estimated figure for sickle anaemia was £23.8 million; in 2012-13 it was £21.9 million. This figure does not include other costs such as primary and social care.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-12-08", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/167082/answer/previousversion/32239", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-12-08T15:12:22.81Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-12-10T16:29:44.707Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-12-01", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Sickle Cell Diseases"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what estimate he has made of the annual cost to the NHS of treating sickle cell anaemia.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1587", "label" : {"_value" : "Biography information for Pat McFadden"}
      }
      , "tablingMemberConstituency" : {"_value" : "Wolverhampton South East"}
      , "tablingMemberPrinted" : [{"_value" : "Mr Pat McFadden"}
      ], "uin" : "216529"}
    , {"_about" : "http://data.parliament.uk/resources/168663", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/168663/answer", "answerText" : {"_value" : "<p>The Department does <ins class=\"ministerial\">not <\/ins>hold this information.<\/p><p> <\/p><p> <\/p><p> <\/p><p>We take the issue of coercion seriously and staff working in abortion clinics are experienced and highly skilled in discussing sensitive issues with women and identifying whether there is any coercion or other risks to the woman.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Women who present for an abortion will always have the opportunity to speak to a health professional on their own at some point during the consultation. Pathways should be in place to refer women to specialised services if coercion is identified.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-12-15", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/168663/answer/previousversion/33588", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-12-15T16:55:05.737Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-12-15T17:10:17.49Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-12-08", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Abortion"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many women were referred onwards to other care pathways after it was determined that they were being coerced into seeking an abortion in the last year for which records are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3940", "label" : {"_value" : "Biography information for Craig Whittaker"}
      }
      , "tablingMemberConstituency" : {"_value" : "Calder Valley"}
      , "tablingMemberPrinted" : [{"_value" : "Craig Whittaker"}
      ], "uin" : "217763"}
    , {"_about" : "http://data.parliament.uk/resources/168664", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/168664/answer", "answerText" : {"_value" : "<p>The Department does <ins class=\"ministerial\">not <\/ins>hold this information.<\/p><p> <\/p><p> <\/p><p> <\/p><p>We take the issue of coercion seriously and staff working in abortion clinics are experienced and highly skilled in discussing sensitive issues with women and identifying whether there is any coercion or other risks to the woman.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Women who present for an abortion will always have the opportunity to speak to a health professional on their own at some point during the consultation. Pathways should be in place to refer women to specialised services if coercion is identified.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-12-15", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/168664/answer/previousversion/33589", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-12-15T16:55:05.737Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-12-15T17:10:17.49Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-12-08", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Abortion"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many abortions were refused on the grounds on coercion in the last year for which records are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3998", "label" : {"_value" : "Biography information for Mark Menzies"}
      }
      , "tablingMemberConstituency" : {"_value" : "Fylde"}
      , "tablingMemberPrinted" : [{"_value" : "Mark Menzies"}
      ], "uin" : "217766"}
    , {"_about" : "http://data.parliament.uk/resources/175097", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/175097/answer", "answerText" : {"_value" : "<p>Information is not available in the format requested. The data that is available is shown in the following tables.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Table 1: St Helens and Knowsley Hospitals NHS Trust<\/p><p> <\/p><p> <\/p><p> <\/p><table><tbody><tr><td><p>Month<\/p><\/td><td><p>Patients<\/p><\/td><td><p>Days<\/p><\/td><td> <\/td><\/tr><tr><td><p>January 2014<\/p><\/td><td><p>8<\/p><\/td><td><p>282<\/p><\/td><td> <\/td><\/tr><tr><td><p>February 2014<\/p><\/td><td><p>5<\/p><\/td><td><p>233<\/p><\/td><td> <\/td><\/tr><tr><td><p>March 2014<\/p><\/td><td><p>5<\/p><\/td><td><p>253<\/p><\/td><td> <\/td><\/tr><tr><td><p>April 2014<\/p><\/td><td><p>3<\/p><\/td><td><p>186<\/p><\/td><td> <\/td><\/tr><tr><td><p>May 2014<\/p><\/td><td><p>7<\/p><\/td><td><p>188<\/p><\/td><td> <\/td><\/tr><tr><td><p>June 2014<\/p><\/td><td><p>7<\/p><\/td><td><p>158<\/p><\/td><td> <\/td><\/tr><tr><td><p>July 2014<\/p><\/td><td><p>4<\/p><\/td><td><p>227<\/p><\/td><td> <\/td><\/tr><tr><td><p>August 2014<\/p><\/td><td><p>4<\/p><\/td><td><p>155<\/p><\/td><td> <\/td><\/tr><tr><td><p>September 2014<\/p><\/td><td><p>3<\/p><\/td><td><p>166<\/p><\/td><td> <\/td><\/tr><tr><td><p>October 2014<\/p><\/td><td><p>5<\/p><\/td><td><p>186<\/p><\/td><td> <\/td><\/tr><tr><td><p>November 2014<\/p><\/td><td><p>3<\/p><\/td><td><p>143<\/p><\/td><td> <\/td><\/tr><tr><td><p>December 2014<\/p><\/td><td><p>3<\/p><\/td><td><p>149<\/p><\/td><td> <\/td><\/tr><tr><td> <\/td><td colspan=\"3\"> <\/td><\/tr><\/tbody><\/table><p> <\/p><p><em>Source<\/em>: NHS England<\/p><p> <\/p><p> <\/p><p> <\/p><p><em>Notes:<\/em><\/p><p> <\/p><ol start=\"1\" type=\"1\"><li>Patients: The number of patients whose transfer is delayed at midnight on the last Thursday of the month.<\/li><li>Days: The number of days delayed within the month for all patients delayed throughout the month.<\/li><\/ol><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p>Table 2: Warrington and Halton Hospitals NHS Foundation Trust<\/p><p> <\/p><table><tbody><tr><td colspan=\"3\"> <\/td><\/tr><tr><td><p>Month<\/p><\/td><td><p>Patients<\/p><\/td><td><p>Days<\/p><\/td><\/tr><tr><td><p>January 2014<\/p><\/td><td><p>20<\/p><\/td><td><p>407<\/p><\/td><\/tr><tr><td><p>February 2014<\/p><\/td><td><p>19<\/p><\/td><td><p>591<\/p><\/td><\/tr><tr><td><p>March 2014<\/p><\/td><td><p>16<\/p><\/td><td><p>535<\/p><\/td><\/tr><tr><td><p>April 2014<\/p><\/td><td><p>26<\/p><\/td><td><p>513<\/p><\/td><\/tr><tr><td><p>May 2014<\/p><\/td><td><p>24<\/p><\/td><td><p>548<\/p><\/td><\/tr><tr><td><p>June 2014<\/p><\/td><td><p>14<\/p><\/td><td><p>537<\/p><\/td><\/tr><tr><td><p>July 2014<\/p><\/td><td><p>20<\/p><\/td><td><p>688<\/p><\/td><\/tr><tr><td><p>August 2014<\/p><\/td><td><p>26<\/p><\/td><td><p>880<\/p><\/td><\/tr><tr><td><p>September 2014<\/p><\/td><td><p>24<\/p><\/td><td><p>576<\/p><\/td><\/tr><tr><td><p>October 2014<\/p><\/td><td><p>20<\/p><\/td><td><p>458<\/p><\/td><\/tr><tr><td><p>November 2014<\/p><\/td><td><p>9<\/p><\/td><td><p>425<\/p><\/td><\/tr><tr><td><p>December 2014<\/p><\/td><td><p>11<\/p><\/td><td><p>222<\/p><\/td><\/tr><tr><td> <\/td><td colspan=\"2\"> <\/td><\/tr><\/tbody><\/table><p> <\/p><p><em>Source<\/em>: NHS England<\/p><p> <\/p><p> <\/p><p> <\/p><p><em>Notes:<\/em><\/p><p> <\/p><ol start=\"1\" type=\"1\"><li>Patients: The number of patients whose transfer is delayed at midnight on the last Thursday of the month.<\/li><li>Days: The number of days delayed within the month for all patients delayed throughout the month.<\/li><\/ol><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1439", "label" : {"_value" : "Biography information for Norman Lamb"}
        }
        , "answeringMemberConstituency" : {"_value" : "North Norfolk"}
        , "answeringMemberPrinted" : {"_value" : "Norman Lamb"}
        , "dateOfAnswer" : {"_value" : "2015-01-26", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/175097/answer/previousversion/41239", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-01-26T16:57:42.05Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-01-26T17:14:04.787Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-21", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Hospital Beds: North West"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many delayed discharges there were from (a) St Helens and Knowsley Hospitals Trust and (b) Warrington and Halton Hospitals NHS Foundation Trust in each month since January 2014.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/429", "label" : {"_value" : "Biography information for Derek Twigg"}
      }
      , "tablingMemberConstituency" : {"_value" : "Halton"}
      , "tablingMemberPrinted" : [{"_value" : "Derek Twigg"}
      ], "uin" : "221512"}
    , {"_about" : "http://data.parliament.uk/resources/176781", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/176781/answer", "answerText" : {"_value" : "<p>NHS England is the accountable commissioner and budget holder for all specialised services as set out in The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012, with the Manual for prescribed specialised services providing further detail.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has achieved significant progress in developing a set of nationally consistent service standards and commissioning policies, which ensure equity of access to high quality services across the board. Those standards and policies will continue to apply for those specialised services which are to be collaboratively commissioned by NHS England and clinical commissioning groups.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England is currently in the process of agreeing the guidance on the collaborative commissioning arrangements which will be in place from 1 April 2015.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has clarified that where there are collaboratively commissioned services, NHS England will retain the full financial risk for these services for 2015/16. NHS England has advised us that there will be further work conducted over the next year to advise on the range of specialised services for which NHS England should remain the accountable commissioner and budget holder for 2016/17 and future years.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Copies of The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012 and the Manual for prescribed specialised services are attached.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : [{"_about" : "http://data.parliament.uk/resources/176781/answer/attachment/1", "fileName" : {"_value" : "nhs-england-and-ccg-regulations.pdf"}
          , "title" : "Regulations NHS Commissioning Board & CCGs"}
        , {"_about" : "http://data.parliament.uk/resources/176781/answer/attachment/2", "fileName" : {"_value" : "pss-manual.pdf"}
          , "title" : "Manual prescribed specialised services"}
        ], "dateOfAnswer" : {"_value" : "2015-02-03", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/176781/answer/previousversion/42619", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-02-03T15:09:14.61Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-02-03T15:20:37.267Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-29", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Health Services"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, whether joint committees of NHS England and clinical commissioning groups are permitted to deviate from national service specifications for specialised services.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4076", "label" : {"_value" : "Biography information for Valerie Vaz"}
      }
      , "tablingMemberConstituency" : {"_value" : "Walsall South"}
      , "tablingMemberPrinted" : [{"_value" : "Valerie Vaz"}
      ], "uin" : "222695"}
    , {"_about" : "http://data.parliament.uk/resources/176783", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/176783/answer", "answerText" : {"_value" : "<p>NHS England is the accountable commissioner and budget holder for all specialised services as set out in The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012, with the Manual for prescribed specialised services providing further detail.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has achieved significant progress in developing a set of nationally consistent service standards and commissioning policies, which ensure equity of access to high quality services across the board. Those standards and policies will continue to apply for those specialised services which are to be collaboratively commissioned by NHS England and clinical commissioning groups.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England is currently in the process of agreeing the guidance on the collaborative commissioning arrangements which will be in place from 1 April 2015.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has clarified that where there are collaboratively commissioned services, NHS England will retain the full financial risk for these services for 2015/16. NHS England has advised us that there will be further work conducted over the next year to advise on the range of specialised services for which NHS England should remain the accountable commissioner and budget holder for 2016/17 and future years.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Copies of The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012 and the Manual for prescribed specialised services are attached.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : [{"_about" : "http://data.parliament.uk/resources/176783/answer/attachment/1", "fileName" : {"_value" : "nhs-england-and-ccg-regulations.pdf"}
          , "title" : "Regulations NHS Commissioning Board & CCGs"}
        , {"_about" : "http://data.parliament.uk/resources/176783/answer/attachment/2", "fileName" : {"_value" : "pss-manual.pdf"}
          , "title" : "Manual prescribed specialised services"}
        ], "dateOfAnswer" : {"_value" : "2015-02-03", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/176783/answer/previousversion/42620", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-02-03T15:09:14.753Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-02-03T15:21:10.413Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-29", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Health Services"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, when NHS England will publish details of the co-commissioning of specialised services.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4076", "label" : {"_value" : "Biography information for Valerie Vaz"}
      }
      , "tablingMemberConstituency" : {"_value" : "Walsall South"}
      , "tablingMemberPrinted" : [{"_value" : "Valerie Vaz"}
      ], "uin" : "222693"}
    , {"_about" : "http://data.parliament.uk/resources/176784", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/176784/answer", "answerText" : {"_value" : "<p>NHS England is the accountable commissioner and budget holder for all specialised services as set out in The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012, with the Manual for prescribed specialised services providing further detail.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has achieved significant progress in developing a set of nationally consistent service standards and commissioning policies, which ensure equity of access to high quality services across the board. Those standards and policies will continue to apply for those specialised services which are to be collaboratively commissioned by NHS England and clinical commissioning groups.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England is currently in the process of agreeing the guidance on the collaborative commissioning arrangements which will be in place from 1 April 2015.<\/p><p> <\/p><p> <\/p><p> <\/p><p>NHS England has clarified that where there are collaboratively commissioned services, NHS England will retain the full financial risk for these services for 2015/16. NHS England has advised us that there will be further work conducted over the next year to advise on the range of specialised services for which NHS England should remain the accountable commissioner and budget holder for 2016/17 and future years.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Copies of The National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) Regulations 2012 and the Manual for prescribed specialised services are attached.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : [{"_about" : "http://data.parliament.uk/resources/176784/answer/attachment/1", "fileName" : {"_value" : "nhs-england-and-ccg-regulations.pdf"}
          , "title" : "Regulations NHS Commissioning Board & CCGs"}
        , {"_about" : "http://data.parliament.uk/resources/176784/answer/attachment/2", "fileName" : {"_value" : "pss-manual.pdf"}
          , "title" : "Manual prescribed specialised services"}
        ], "dateOfAnswer" : {"_value" : "2015-02-03", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/176784/answer/previousversion/42621", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-02-03T15:09:14.863Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-02-03T15:23:29.62Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-29", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Health Services"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, whether NHS England will remain the sole budget-holder and accountable commissioner for all specialised services.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4076", "label" : {"_value" : "Biography information for Valerie Vaz"}
      }
      , "tablingMemberConstituency" : {"_value" : "Walsall South"}
      , "tablingMemberPrinted" : [{"_value" : "Valerie Vaz"}
      ], "uin" : "222694"}
    , {"_about" : "http://data.parliament.uk/resources/178160", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/178160/answer", "answerText" : {"_value" : "<p>The following tables show the number of admissions to hospital with a primary and secondary diagnosis of coronary heart disease by primary care trust of treatment for the years 2004/05 to 2012/13; by clinical commissioning group of treatment for 2013/14 and for England as a whole.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/178160/answer/attachment/1", "fileName" : {"_value" : "Hospital Admissions data.xlsx"}
          , "title" : "No. of adnissions - CHD"}
        , "dateOfAnswer" : {"_value" : "2015-02-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/178160/answer/previousversion/45133", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-02-12T15:52:16.67Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-02-12T16:09:16.33Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-02-05", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Heart Diseases"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many admissions to hospital with a (a) primary and (b) secondary diagnosis of coronary heart disease per head of population there were in (i) each clinical commissioning group and its predecessor organisation and (ii) England in each of the last 10 years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/204", "label" : {"_value" : "Biography information for Paul Burstow"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sutton and Cheam"}
      , "tablingMemberPrinted" : [{"_value" : "Paul Burstow"}
      ], "uin" : "223598"}
    , {"_about" : "http://data.parliament.uk/resources/416385", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/416385/answer", "answerText" : {"_value" : "<p><del class=\"ministerial\">Public Health England has developed a campaign to raise awareness of the symptom of breathlessness which ran as a local pilot in Oldham and Rochdale from 24 February \u2013 23 March 2014 and as a regional pilot in the East of England 2 February \u2013 1 March 2015.<\/del><\/p><p> <\/p><p> <\/p><p> <\/p><p><del class=\"ministerial\">The Breathlessness campaign aims to encourage those with inappropriate breathlessness (breathlessness that is disproportionate to the level of activity undertaken i.e. at rest or on minimal exertion) to go and see their general practitioner (GP). It is primarily aimed at earlier diagnosis of heart and lung disease, including chronic obstructive pulmonary disease, with scope to reduce premature mortality and to improve the quality of life of those living with these conditions. The key message of the campaign is \u201cIf you get out of breath doing things that you used to be able to do, see your GP. Getting out of breath could be a sign of heart or lung disease. Finding it early makes it more treatable, so don\u2019t ignore it, tell your doctor\u201d.<\/del><\/p><p> <\/p><p> <\/p><p> <\/p><p><del class=\"ministerial\">Evaluation of the regional pilot is still underway, although early findings from follow-up in-depth interviews with a sample of local GPs and pharmacists and pre and post awareness tracking research among the public, are positive.<\/del><\/p><p> <\/p><p> <\/p><p><ins class=\"ministerial\"> <p> <\/p><p><ins class=\"ministerial\">The Emergency Care Improvement Programme (ECIP) is a clinically led programme that will offer practical help and support to the 27 urgent and emergency care systems across England that are under the most pressure. <\/ins><\/p><p> <\/p><p><ins class=\"ministerial\"> <\/ins><\/p><p> <\/p><p><ins class=\"ministerial\">The progress of trusts taking part in ECIP will be measured by monitoring improvements in their accident and emergency (A&amp;E) four hour waiting time standard, along with patient outcome and experience indicators. The urgent and emergency care systems taking part in this programme were selected based on performance against the A&amp;E four hour standard in 2014/15 and Q1 of 2015/16 alongside discussions with regional teams from NHS England, Monitor and the Trust Development Authority.<\/ins><\/p><p><ins class=\"ministerial\"> <\/ins><\/p><\/ins><\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-09-14", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/416385/answer/previousversion/21204", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-09-14T15:55:26.347Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-09-14T17:19:34.877Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-09-04", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Accident and Emergency Departments"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, by what indicators he plans to use to assess the improvement of Trusts receiving support from the Emergency Care Improvement Programme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1503", "label" : {"_value" : "Biography information for Mr Jamie Reed"}
      }
      , "tablingMemberConstituency" : {"_value" : "Copeland"}
      , "tablingMemberPrinted" : [{"_value" : "Mr Jamie Reed"}
      ], "uin" : "8995"}
    , {"_about" : "http://data.parliament.uk/resources/420822", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/420822/answer", "answerText" : {"_value" : "<p>The Departmental Group spend on legal fees is captured in the Annual Report and Accounts for 2014-15. The Departmental Group spend on legal fees is separately identified under Legal Fees in Other Administration Costs,<del class=\"ministerial\"> £61,159k<\/del> <ins class=\"ministerial\">£61.159 million <\/ins>and Programme Costs <del class=\"ministerial\">£128,642k,<\/del> <ins class=\"ministerial\">£128,642 million <\/ins>totalling <del class=\"ministerial\">£189,801k.<\/del><ins class=\"ministerial\">£189,801 million.<\/ins><\/p><p>The majority of the Core Department\u2019s spend on legal fees is captured as part of \u2018Other\u2019 spend under \u2018Other Administration Costs\u2019, \u2018Programme Costs\u2019 and in \u201cConsultancy services\u201d. The Annual Report and Accounts is available at:<\/p><p><a href=\"https://www.gov.uk/government/publications/department-of-health-annual-report-and-accounts-2014-to-2015\" target=\"_blank\">https://www.gov.uk/government/publications/department-of-health-annual-report-and-accounts-2014-to-2015<\/a><\/p><p>It is intended that from the 2015-16 financial year, spend on legal fees for the core Department will be discussed separately in the accounts.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-10-13", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/420822/answer/previousversion/23237", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-10-13T16:48:38.747Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-10-14T14:55:18.47Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-09-17", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Department of Health: Legal Costs"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what proportion of his Department's budget is spent on legal fees and damages.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4080", "label" : {"_value" : "Biography information for David Mowat"}
      }
      , "tablingMemberConstituency" : {"_value" : "Warrington South"}
      , "tablingMemberPrinted" : [{"_value" : "David Mowat"}
      ], "uin" : "901477"}
    , {"_about" : "http://data.parliament.uk/resources/448320", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/448320/answer", "answerText" : {"_value" : "<p>Data relating to the total number of people diagnosed with irritable bowel syndrome <ins class=\"ministerial\">(IBS)<\/ins><del class=\"ministerial\">(IBD)<\/del> in each of the last five years is not collected.<\/p><p> <\/p><p><del class=\"ministerial\">The two main forms of IBD are Crohn\u2019s disease and ulcerative colitis. Ulcerative colitis only affects the large intestine whereas Crohn's disease affects the whole of the digestive system.<\/del><\/p><p> <\/p><p>The National Institute for Health and Care Excellence guidance indicates that <ins class=\"ministerial\">IBS prevalence in the general population is estimated to be between 10% and 20%. Recent trends indicate that there is also a significant prevalence of IBS in older people.<\/ins> <del class=\"ministerial\">ulcerative colitis has an incidence in the United Kingdom of approximately 10 per 100,000 people annually, and a prevalence of approximately 240 per 100,000. This amounts to around 146,000 people in the UK with a diagnosis of ulcerative colitis. In addition to this, there are currently at least 115,000 people in the UK with Crohn's disease.<\/del><\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-02-04", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/448320/answer/previousversion/43583", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-02-04T16:53:22.817Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-02-08T14:58:49.237Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-01-27", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Irritable Bowel Syndrome"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many people of each age group and gender were diagnosed with irritable bowel syndrome in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4131", "label" : {"_value" : "Biography information for Jim Shannon"}
      }
      , "tablingMemberConstituency" : {"_value" : "Strangford"}
      , "tablingMemberPrinted" : [{"_value" : "Jim Shannon"}
      ], "uin" : "24429"}
    , {"_about" : "http://data.parliament.uk/resources/573995", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/573995/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573995/answer/previousversion/10681", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:43.927Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:32:10.56Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix: Standards"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, what estimate he has made of the number of current tax credit cases that are not being dealt with within the target timescale agreed with Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44834"}
    , {"_about" : "http://data.parliament.uk/resources/573996", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/573996/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573996/answer/previousversion/11017", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.147Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:31:05.067Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix: Telephone Services"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, what the (a) average and (b) maximum waiting time for telephone calls to be answered by Concentrix has been since the start of his Department's contract with that company.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44829"}
    , {"_about" : "http://data.parliament.uk/resources/573997", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/573997/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573997/answer/previousversion/11018", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.253Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:31:21.91Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, whether he plans to exercise Clause B5 of his Department's contract with Concentrix and extend the length of that contract beyond its current expiry date.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44830"}
    , {"_about" : "http://data.parliament.uk/resources/573998", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/573998/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573998/answer/previousversion/11015", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.957Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:28:51.817Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Errors and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, how many mandatory appeals have been received from recipients relating to decisions by the contractor in each financial year since the commencement of that contract.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44815"}
    , {"_about" : "http://data.parliament.uk/resources/573999", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/573999/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/573999/answer/previousversion/11016", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.05Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:30:49.473Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Error and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, what estimate he has made of the total savings in annual managed expenditure in each financial year since the commencement of that contract.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44816"}
    , {"_about" : "http://data.parliament.uk/resources/574000", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574000/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574000/answer/previousversion/11014", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.863Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:30:34.443Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Errors and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs (HMRC), if he will publish the guidance and procedures for communication between HMRC and Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44814"}
    , {"_about" : "http://data.parliament.uk/resources/574003", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574003/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574003/answer/previousversion/11019", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.347Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:31:38.57Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix: Standards"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, what estimate he has made of the average length of time taken to reinstate tax credits after an erroneous cancellation by the contractor since the start of his Department's contract with Concentrix.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44833"}
    , {"_about" : "http://data.parliament.uk/resources/574006", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574006/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574006/answer/previousversion/11010", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.473Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:29:40.96Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Welfare Tax Credits: Payments"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, what estimate he has made of the number of recipients of (a) child tax credit and (b) working tax credit whose payments have been erroneously stopped in each year from 2010 to date.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44782"}
    , {"_about" : "http://data.parliament.uk/resources/574007", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574007/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574007/answer/previousversion/11011", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.567Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:28:12.12Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Error and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, what the standard length of notice under that contract is for providing evidence to the contractor of tax credit fraud and error cases.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44811"}
    , {"_about" : "http://data.parliament.uk/resources/574008", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574008/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574008/answer/previousversion/11012", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.66Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:30:00.96Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Errors and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, how many times the (a) contractor and (b) Authority has reinstated tax credits after an initial cancellation.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44812"}
    , {"_about" : "http://data.parliament.uk/resources/574009", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574009/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574009/answer/previousversion/11013", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.753Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:30:16.313Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Error and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, what assessment he has made of compliance by the contractor with the 75-day target for dealing with high risk change of circumstances interventions; and if he will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44813"}
    , {"_about" : "http://data.parliament.uk/resources/574020", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574020/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574020/answer/previousversion/11006", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.05Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:32:40.203Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Error and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, if he will publish the reports completed at the end of each Measurement Period on key performance indicators and standard performance indicators since that contract commenced.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44655"}
    , {"_about" : "http://data.parliament.uk/resources/574021", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574021/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574021/answer/previousversion/11007", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.147Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:34:02.807Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, with reference to the HM Revenue and Customs Benefits and Credits, Error and Fraud Adding Capacity 444 contract between SYNNEX-Concentrix UK Limited and HM Revenue and Customs, how many (a) amber green performance failures, (b) amber performance failures, (c) red performance failures and (d) black performance failures have been incurred by the contractor.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44656"}
    , {"_about" : "http://data.parliament.uk/resources/574024", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574024/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574024/answer/previousversion/11008", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.253Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:29:10.78Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, what estimate he has made of the (a) number and (b) value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HM Revenue and Customs relating to error and fraud.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44719"}
    , {"_about" : "http://data.parliament.uk/resources/574025", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/574025/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p /><p /> <p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/574025/answer/previousversion/11009", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:44.363Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:29:27.29Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Concentrix"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, whether his Department plans to exercise Clause E6 on extension of the initial contract period of HM Revenue and Customs' contract with SYNNEX-Concentrix relating to error and fraud after 5 May 2017.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "44720"}
    , {"_about" : "http://data.parliament.uk/resources/577442", "AnsweringBody" : [{"_value" : "HM Treasury"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/577442/answer", "answerText" : {"_value" : "<p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.<\/p><p> <\/p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended<\/p><p> <\/p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.<\/p><p> <\/p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.<\/p><p> <\/p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.<\/p><p> <\/p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.<\/p><p> <\/p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.<\/p><p> <\/p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.<\/p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.<\/p><p> <\/p><table><tbody><tr><td><p><strong>Appeals<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">0<\/del><ins class=\"ministerial\">3<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">365<\/del><ins class=\"ministerial\">383<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">167<\/del><ins class=\"ministerial\">169<\/ins><\/p><\/td><\/tr><tr><td><p><strong>Mandatory Reconsiderations<\/strong><\/p><\/td><td><p><strong>Number Received<\/strong><\/p><\/td><\/tr><tr><td><p>2014/15<\/p><\/td><td><p><del class=\"ministerial\">436<\/del><ins class=\"ministerial\">76<\/ins><\/p><\/td><\/tr><tr><td><p>2015/16<\/p><\/td><td><p><del class=\"ministerial\">2042<\/del><ins class=\"ministerial\">7904<\/ins><\/p><\/td><\/tr><tr><td><p>2016/17 to <del class=\"ministerial\">mid-<\/del><ins class=\"ministerial\">31<\/ins>August 16<\/p><\/td><td><p><del class=\"ministerial\">7989<\/del><ins class=\"ministerial\">3495<\/ins><\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.<\/p><p> <\/p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.<\/p><p> <\/p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.<\/p><p> <\/p><p>However, if a claimant believes that an incorrect decision<del class=\"ministerial\">s<\/del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.<\/p><p> <\/p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.<\/p><p> <\/p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.<\/p><p> <\/p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-09-12", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/577442/answer/previousversion/11020", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-09-12T16:34:45.44Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2016-12-02T11:32:26.917Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "14"}
      , "answeringDeptShortName" : {"_value" : "Treasury"}
      , "answeringDeptSortName" : {"_value" : "CaTreasury"}
      , "date" : {"_value" : "2016-09-07", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Welfare Tax Credits"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 7 September 2016 to Question 44669, how many tax credit (a) awards have been considered and (b) error or fraud cases have been identified and corrected since the beginning of the contract between SYNNEX Concentrix and HM Revenue and Customs.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4473", "label" : {"_value" : "Biography information for Louise Haigh"}
      }
      , "tablingMemberConstituency" : {"_value" : "Sheffield, Heeley"}
      , "tablingMemberPrinted" : [{"_value" : "Louise Haigh"}
      ], "uin" : "45573"}
    , {"_about" : "http://data.parliament.uk/resources/64342", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/64342/answer", "answerText" : {"_value" : "<p>The attached table shows how many knee replacement operations were carried out in England, by region, in the last three years.<\/p><p> <\/p><p>The following table shows how many knee replacement revisions were carried out by the National Health Service in England in the last three years. Information relating to how long the average time interval was between total knee replacement and subsequent revision procedures is not held centrally.<\/p><table><tbody><tr><td><p>Year<\/p><\/td><td><p>Region<\/p><\/td><td><p>Full Knee Replacement<\/p><\/td><td><p>Only one bone in the knee joint is replaced<\/p><\/td><\/tr><tr><td><p>2010-11<\/p><\/td><td><p>North East<\/p><\/td><td><p>456<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>North West<\/p><\/td><td><p>825<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>Yorkshire And The Humber<\/p><\/td><td><p>759<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Midlands<\/p><\/td><td><p>551<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>West Midlands<\/p><\/td><td><p>751<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Of England<\/p><\/td><td><p>733<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>London<\/p><\/td><td><p>738<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South East Coast<\/p><\/td><td><p>673<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South Central<\/p><\/td><td><p>670<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South West<\/p><\/td><td><p>868<\/p><\/td><td><p>7<\/p><\/td><\/tr><tr><td> <\/td><td><p>England Total<\/p><\/td><td><p>7,024<\/p><\/td><td><p>25<\/p><\/td><\/tr><tr><td><p>2011-12<\/p><\/td><td><p>North East<\/p><\/td><td><p>422<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>North West<\/p><\/td><td><p>704<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>Yorkshire And The Humber<\/p><\/td><td><p>751<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Midlands<\/p><\/td><td><p>547<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>West Midlands<\/p><\/td><td><p>728<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Of England<\/p><\/td><td><p>612<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>London<\/p><\/td><td><p>747<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South East Coast<\/p><\/td><td><p>613<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South Central<\/p><\/td><td><p>576<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South West<\/p><\/td><td><p>839<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>England Total<\/p><\/td><td><p>6,539<\/p><\/td><td><p>14<\/p><\/td><\/tr><tr><td><p>2012-13<\/p><\/td><td><p>North East<\/p><\/td><td><p>396<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>North West<\/p><\/td><td><p>759<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>Yorkshire And The Humber<\/p><\/td><td><p>677<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Midlands<\/p><\/td><td><p>572<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>West Midlands<\/p><\/td><td><p>713<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>East Of England<\/p><\/td><td><p>596<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>London<\/p><\/td><td><p>768<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South East Coast<\/p><\/td><td><p>584<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South Central<\/p><\/td><td><p>545<\/p><\/td><td><p>*<\/p><\/td><\/tr><tr><td> <\/td><td><p>South West<\/p><\/td><td><p>915<\/p><\/td><td><p>8<\/p><\/td><\/tr><tr><td> <\/td><td><p>England Total<\/p><\/td><td><p>6,525<\/p><\/td><td><p>18<\/p><\/td><\/tr><\/tbody><\/table><p><em>Notes: <\/em><\/p><p>1. Finished Consultant Episode (FCE): Both tables show FCEs. An FCE is a continuous period of admitted patient care under one consultant within one healthcare provider. FCEs are counted against the year in which they end. The figures do not represent the number of different patients, as a person.<\/p><p>2. The data should not be described as a count of people as the same person may have been admitted on one or more occasion.<\/p><p>3. \u2020Providers that are not based in England have been removed, and therefore the national totals may not be equal to the sum of the regional totals.<\/p><p>4. To protect patient confidentiality, figures between 1 and 5 have been replaced with \u201c*\u201d (an asterisk). Where it was still possible to identify figures from the total, additional figures have been replaced with &quot;*\u201d.<\/p><p> <\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/64342/answer/attachment/1", "fileName" : {"_value" : "PQ202780_PQ202778 - Amended Table.docx"}
          , "title" : "Table"}
        , "dateOfAnswer" : {"_value" : "2014-07-03", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/64342/answer/previousversion/7888", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
          , "attachment" : {"_about" : "http://data.parliament.uk/resources/64342/answer/previousversion/7888/attachment/1", "fileName" : {"_value" : "PQ202780_PQ202778 - Table.docx"}
            , "title" : "Table"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-07-03T14:46:03.227Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-10-28T09:31:52.5681456Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-06-26", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Knee Replacements"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many NHS knee replacement operations were carried out in England, by region, in the last three years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3985", "label" : {"_value" : "Biography information for Robert Halfon"}
      }
      , "tablingMemberConstituency" : {"_value" : "Harlow"}
      , "tablingMemberPrinted" : [{"_value" : "Robert Halfon"}
      ], "uin" : "202780"}
    , {"_about" : "http://data.parliament.uk/resources/90125", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/90125/answer", "answerText" : {"_value" : "<p>Data for the current financial year <ins class=\"ministerial\">are <\/ins><del class=\"ministerial\"> is<\/del> not yet available. Financial data on overall spend of vaccination and immunisation programmes <ins class=\"ministerial\">in general practice are <\/ins><del class=\"ministerial\">is<\/del> published by the Health and Social Care Information Centre (HSCIC) <del class=\"ministerial\">once it has undergone routine checks and audits as set by the National Audit Office<\/del>.<\/p><p> <\/p><p> <\/p><p> <\/p><p>HSCIC <del class=\"ministerial\">will<\/del> publish<ins class=\"ministerial\">ed<\/ins> the data for 2013-14 on <ins class=\"ministerial\">19 <\/ins><del class=\"ministerial\">22<\/del> September 2014.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-09-08", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/90125/answer/previousversion/18802", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-09-08T14:40:24.243Z", "_datatype" : "dateTime"}
        ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-10-28T11:10:30.4046759Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-09-01", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Vaccination"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what payments have been received in the 2014-15 financial year by GPs for the delivery of vaccines through each routine immunisation programme, broken down by (a) item-of-service payment, (b) administration fee, (c) reimbursement cost, (d) Quality and Outcomes Framework reward and (e) Directed Enhanced Service payment; and if he will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/104", "label" : {"_value" : "Biography information for Crispin Blunt"}
      }
      , "tablingMemberConstituency" : {"_value" : "Reigate"}
      , "tablingMemberPrinted" : [{"_value" : "Crispin Blunt"}
      ], "uin" : "207552"}
    , {"_about" : "http://data.parliament.uk/resources/165806", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/165806/answer", "answerText" : {"_value" : "<p>We are providing an additional £700 million to help the National Health Service cope with winter pressures.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Further, the Prime Minister\u2019s £50 million Challenge Fund is currently improving general practitioner access for over 3 million patients across England. This includes offering evening and weekend appointments, as well as better use of technology. By January, 7.5 million patients will be covered.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2014-11-26", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/165806/answer/previousversion/30058", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2014-11-26T12:16:32.03Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2014-11-19", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Accident and Emergency Departments"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what plans he has to reduce the number of patients attending A&E departments.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1501", "label" : {"_value" : "Biography information for Dr Roberta Blackman-Woods"}
      }
      , "tablingMemberConstituency" : {"_value" : "City of Durham"}
      , "tablingMemberPrinted" : [{"_value" : "Roberta Blackman-Woods"}
      ], "uin" : "906240"}
    , {"_about" : "http://data.parliament.uk/resources/171991", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/171991/answer", "answerText" : {"_value" : "<p>The NHS Trust Development Authority advise that London Ambulance Service has seen increases in demand, including in Enfield, and that this has put pressure on services. To address this, the Trust is already taking forward a number of measures.<\/p><p> <\/p><p> <\/p><p> <\/p><p>We are giving a record £700 million package of support for the National Health Service in winter, including £15 million to the London Ambulance Service.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Official ambulance data are routinely published at:<\/p><p> <\/p><p> <\/p><p> <\/p><p><a href=\"http://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/\" target=\"_blank\">http://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/<\/a> .<\/p><p> <\/p><p> <\/p><p> <\/p><p><strong> <\/strong><\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-01-12", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : {"_value" : "219691"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/171991/answer/previousversion/37626", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-01-12T14:56:17.667Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-05", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Ambulance Services: Greater London"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what assessment he has made of the performance of the London Ambulance Service in the year to 1 November 2014 in relation to Category A response time targets in (a) London and (b) Enfield; and if he will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4002", "label" : {"_value" : "Biography information for Nick de Bois"}
      }
      , "tablingMemberConstituency" : {"_value" : "Enfield North"}
      , "tablingMemberPrinted" : [{"_value" : "Nick de Bois"}
      ], "uin" : "219692"}
    , {"_about" : "http://data.parliament.uk/resources/171992", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/171992/answer", "answerText" : {"_value" : "<p>The NHS Trust Development Authority advise that London Ambulance Service has seen increases in demand, including in Enfield, and that this has put pressure on services. To address this, the Trust is already taking forward a number of measures.<\/p><p> <\/p><p> <\/p><p> <\/p><p>We are giving a record £700 million package of support for the National Health Service in winter, including £15 million to the London Ambulance Service.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Official ambulance data are routinely published at:<\/p><p> <\/p><p> <\/p><p> <\/p><p><a href=\"http://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/\" target=\"_blank\">http://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/<\/a> .<\/p><p> <\/p><p> <\/p><p> <\/p><p><strong> <\/strong><\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-01-12", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : {"_value" : "219692"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/171992/answer/previousversion/37625", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-01-12T14:56:17.557Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-05", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Ambulance Services: Greater London"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what assessment he has made of the performance of the London Ambulance Service between 1 September and 30 November 2014 in relation to Category A response time targets in (a) London and (b) Enfield.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4002", "label" : {"_value" : "Biography information for Nick de Bois"}
      }
      , "tablingMemberConstituency" : {"_value" : "Enfield North"}
      , "tablingMemberPrinted" : [{"_value" : "Nick de Bois"}
      ], "uin" : "219691"}
    , {"_about" : "http://data.parliament.uk/resources/175737", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/175737/answer", "answerText" : {"_value" : "<p>Failure to comply with the Required Standard Operating Procedures is considered on a case by case basis. Investigations into breaches of the Abortion Act are a matter for the police.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-02-05", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/175737/answer/previousversion/41932", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-02-05T17:56:30.81Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-01-26", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Abortion"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what procedures apply to independent sector places when there has been a failure to comply with the requirements of the revised Procedures for the Approval of Independent Sector Places for the Termination of Pregnancy and his Department's Guidance in Relation to the Requirements of the Abortion Act, both published in May 2014.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1518", "label" : {"_value" : "Biography information for Mr David Burrowes"}
      }
      , "tablingMemberConstituency" : {"_value" : "Enfield, Southgate"}
      , "tablingMemberPrinted" : [{"_value" : "Mr David Burrowes"}
      ], "uin" : "222044"}
    , {"_about" : "http://data.parliament.uk/resources/223300", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/223300/answer", "answerText" : {"_value" : "<p>The work to support the 11 challenged health economies was commissioned jointly by Monitor, NHS Trust Development Authority and NHS England.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Consultancy firms were not commissioned to produce reports on the local health economies, as described in the question, but to support the local health economies with the development and strengthening of their strategic plans.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-03-05", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : [{"_value" : "225294"}
        , {"_value" : "225295"}
        ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/223300/answer/previousversion/47105", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-03-05T16:11:17.09Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-02-24", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "NHS: Finance"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, whether the consultancy reports he has commissioned into the challenged local health economy of (a) Staffordshire, (b) Eastern Cheshire, (c) South West London, (d) North East London, (e) Cumbria, (f) Mid Essex, (g) Cambridge and Peterborough, (h) Leicestershire, (i) Northamptonshire, (j) East Sussex and (k) Devon has been completed; and when copies of each completed report were delivered to (i) the project's Joint Programme Board, (ii) NHS England, (iii) the Trust Development Authority, (iv) Monitor and (v) his Department.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1436", "label" : {"_value" : "Biography information for Paul Farrelly"}
      }
      , "tablingMemberConstituency" : {"_value" : "Newcastle-under-Lyme"}
      , "tablingMemberPrinted" : [{"_value" : "Paul Farrelly"}
      ], "uin" : "225293"}
    , {"_about" : "http://data.parliament.uk/resources/223301", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/223301/answer", "answerText" : {"_value" : "<p>The work to support the 11 challenged health economies was commissioned jointly by Monitor, NHS Trust Development Authority and NHS England.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Consultancy firms were not commissioned to produce reports on the local health economies, as described in the question, but to support the local health economies with the development and strengthening of their strategic plans.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-03-05", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : [{"_value" : "225293"}
        , {"_value" : "225295"}
        ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/223301/answer/previousversion/47106", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-03-05T16:11:21.963Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-02-24", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "NHS: Finance"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what the expected target dates are for completion of the reports commissioned from consultants into the challenged local health economy of (a) Staffordshire, (b) Eastern Cheshire, (c) South West London, (d) North East London, (e) Cumbria, (f) Mid Essex, (g) Cambridge and Peterborough, (h) Leicestershire, (i) Northamptonshire, (j) East Sussex and (k) Devon; and when he expects copies of reports to be delivered to (i) the project's Joint Programme Board, (ii) NHS England, (iii) the Trust Development Authority, (iv) Monitor and (v) his Department.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1436", "label" : {"_value" : "Biography information for Paul Farrelly"}
      }
      , "tablingMemberConstituency" : {"_value" : "Newcastle-under-Lyme"}
      , "tablingMemberPrinted" : [{"_value" : "Paul Farrelly"}
      ], "uin" : "225294"}
    , {"_about" : "http://data.parliament.uk/resources/223302", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/223302/answer", "answerText" : {"_value" : "<p>The work to support the 11 challenged health economies was commissioned jointly by Monitor, NHS Trust Development Authority and NHS England.<\/p><p> <\/p><p> <\/p><p> <\/p><p>Consultancy firms were not commissioned to produce reports on the local health economies, as described in the question, but to support the local health economies with the development and strengthening of their strategic plans.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2015-03-05", "_datatype" : "dateTime"}
        , "groupedQuestionUIN" : [{"_value" : "225293"}
        , {"_value" : "225294"}
        ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/223302/answer/previousversion/47107", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2015-03-05T16:11:22.15Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-02-24", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "NHS: Finance"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, which consultancy firm has been commissioned to review the challenged local health economy of (a) Staffordshire, (b) Eastern Cheshire, (c) South West London, (d) North East London, (e) Cumbria, (f) Mid Essex, (g) Cambridge and Peterborough, (h) Leicestershire, (i) Northamptonshire, (j) East Sussex and (k) Devon; and when each such firm started its work in each area.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1436", "label" : {"_value" : "Biography information for Paul Farrelly"}
      }
      , "tablingMemberConstituency" : {"_value" : "Newcastle-under-Lyme"}
      , "tablingMemberPrinted" : [{"_value" : "Paul Farrelly"}
      ], "uin" : "225295"}
    , {"_about" : "http://data.parliament.uk/resources/437933", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/437933/answer", "answerText" : {"_value" : "<p>Below are details of communications headcount and spend for the organisations requested.<\/p><p>On headcount, to ensure consistency, all organisations have provided information according to the following criteria for public relations (PR) and communications staff:<\/p><br /><p>- Press and PR<\/p><p>- Stakeholder relations<\/p><p>- Campaigns (including marketing and strategic communications)<\/p><p>- Digital Communications (not IT/digital service teams)<\/p><p>- Internal Communications<\/p><br /><p>On communications spend, we have provided figures for 2014/15, which is the most recent year for which figures are available.<\/p><br /><p>The figures on spend are split between major communications and marketing spend costs (submissions of above £100,000 which are assessed through the Cabinet Office Efficiency and Reform Group process) and the remaining admin and minor programme spend costs. Major programme spend costs cover budgets for public information campaigns \u2013 such as smoking cessation, blood and organ donor recruitment, dementia friends, cancer diagnosis and immunisation campaigns.<\/p><br /><p>The figures on major campaign programme spend (in column three below) reflect the amount of money requested in the Cabinet Office submission. In some instances, the final spend on communications was lower, as some of the budget was reappropriated for operational requirements or was unused and returned to central budgets.<\/p><br /><table><tbody><tr><td><p>Organisation<\/p><\/td><td><p>Number of Communications Staff<\/p><\/td><td><p>Major campaign programme spend (Activity over £100,000 approved in 2014/15)<\/p><\/td><td><p>Admin (staff / non-staff) and minor programme spend 2014/15 (£)<\/p><\/td><\/tr><tr><td><p>Department of Health<\/p><\/td><td><p>106.5<\/p><\/td><td><p>1,129,507<\/p><\/td><td><p>6,968,643<\/p><\/td><\/tr><tr><td><p>Public Health England<\/p><\/td><td><p>115.5<\/p><\/td><td><p>57,162,157*<\/p><\/td><td><p>8,134,900<\/p><\/td><\/tr><tr><td><p>NHS England<\/p><\/td><td><p>69<\/p><\/td><td><p>9,721,465<\/p><\/td><td><p>3,292,340<\/p><\/td><\/tr><tr><td><p>Monitor<\/p><\/td><td><p>21<\/p><\/td><td><p>n/a<\/p><\/td><td><p>1,697,000<\/p><\/td><\/tr><tr><td><p>Care Quality Commission<\/p><\/td><td><p>34<\/p><\/td><td><p>650,000<\/p><\/td><td><p>6,671,635<\/p><\/td><\/tr><tr><td><p>NICE<\/p><\/td><td><p>74<\/p><\/td><td><p>n/a<\/p><\/td><td><p>2,427, 944<\/p><\/td><\/tr><tr><td><p>NHS Blood &amp; Transplant<\/p><\/td><td><p>124.59<\/p><\/td><td><p>4,862,257<\/p><\/td><td><p>8,689,004<\/p><\/td><\/tr><tr><td><p>NHS Litigation Authority<\/p><\/td><td><p>3<\/p><\/td><td><p>n/a<\/p><\/td><td><p>315,329<\/p><\/td><\/tr><tr><td><p>NHS Trust Development Authority<\/p><\/td><td><p>12<\/p><\/td><td><p>n/a<\/p><\/td><td><p>926,023<\/p><\/td><\/tr><tr><td><p>Human Fertilisation &amp; Embryology Authority<\/p><\/td><td><p>6.5<\/p><\/td><td><p>n/a<\/p><\/td><td><p>381,443<\/p><\/td><\/tr><tr><td><p>Human Tissue Authority<\/p><\/td><td><p>3.2<\/p><\/td><td><p>n/a<\/p><\/td><td><p>291,454<\/p><\/td><\/tr><tr><td><p>NHS Business Services Authority<\/p><\/td><td><p>17.6<\/p><\/td><td><p>1,028,800<\/p><\/td><td><p>823,586<\/p><\/td><\/tr><tr><td><p>Health Education England<\/p><\/td><td><p>32<\/p><\/td><td><p>n/a<\/p><\/td><td><p>2,219,301<\/p><\/td><\/tr><tr><td><p>Medicines and Healthcare products Regulatory Authority<\/p><\/td><td><p>28<\/p><\/td><td><p>n/a<\/p><\/td><td><p>1,987,441<\/p><\/td><\/tr><\/tbody><\/table><br /><p>*See breakdown of Public Health England campaign spend in table below<\/p><br /><table><tbody><tr><td><p>Public Health England Campaign Spend in 2014/15<\/p><\/td><td><p>Cost<\/p><\/td><\/tr><tr><td><p>Smokefree (tobacco control) includes Stoptober and January Health Harms campaigns<\/p><\/td><td><p>£11,580,000<\/p><\/td><\/tr><tr><td><p>PHE Smokefree Cars<\/p><\/td><td><p>£1,400,000<\/p><\/td><\/tr><tr><td><p>Be Clear on Cancer<\/p><\/td><td><p>£11,685,000<\/p><\/td><\/tr><tr><td><p>Stroke- ACT Fast<\/p><\/td><td><p>£975,000<\/p><\/td><\/tr><tr><td><p>Change4life<\/p><\/td><td><p>£11,514,248<\/p><\/td><\/tr><tr><td><p>Start4life<\/p><\/td><td><p>£3,200,000<\/p><\/td><\/tr><tr><td><p>Rise Above<\/p><\/td><td><p>£1,970,000<\/p><\/td><\/tr><tr><td><p>DH PHE Dementia Friends Campaign<\/p><\/td><td><p>£4,000,000<\/p><\/td><\/tr><tr><td><p>HIV Prevention England 14/15<\/p><\/td><td><p>£550,000<\/p><\/td><\/tr><tr><td><p>Sexual Health Information Family Planning Association<\/p><\/td><td><p>£262,000<\/p><\/td><\/tr><tr><td><p>Care &amp; Support Reforms Phase 1<\/p><\/td><td><p>£1,950,000<\/p><\/td><\/tr><tr><td><p>Dementia Friends Phase 2<\/p><\/td><td><p>£1,500,000<\/p><\/td><\/tr><tr><td><p>Seasonal Flu Campaign<\/p><\/td><td><p>£1,868,000<\/p><\/td><\/tr><tr><td><p>PHE Alcohol Campaign<\/p><\/td><td><p>£1,825,000<\/p><\/td><\/tr><tr><td><p>PHE, Seasonal Flu, respiratory and hand hygiene 2014/15<\/p><\/td><td><p>£500,000<\/p><\/td><\/tr><tr><td><p>TOTAL<\/p><\/td><td><p>£54,779,248<\/p><\/td><\/tr><\/tbody><\/table><br /><p>We can provide information on staff paid in different salary bands. However, due to differing bands between organisations and differing geographical weighting, this does not allow us to provide figures for the number of employees paid more than £50,000 and £100,000.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-01-13", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/437933/answer/previousversion/36446", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-01-13T17:54:05.367Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2015-12-14", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Department of Health: Information Officers"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many press, communication and public relations staff are employed by (a) his Department, (b) Public Health England, (c) NHS England, (d) Monitor, (e) the Care Quality Commission, (f) the National Institute for Health and Care Excellence, (g) NHS Blood and Transplant, (h) the NHS Litigation Authority, (i) the Trust Development Authority, (j) the Human Fertilisation and Embryology Authority, (k) the Human Tissue Authority, (l) the NHS Business Service Authority, (m) Health Education England and (n) the Medicines and Healthcare Products Regulatory Agency; how many of those employees are paid more than (i) £50,000 and (ii) £100,000; and what the total expenditure was on press and communication by each of those organisations in the most recent year for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1533", "label" : {"_value" : "Biography information for Dame Diana Johnson"}
      }
      , "tablingMemberConstituency" : {"_value" : "Kingston upon Hull North"}
      , "tablingMemberPrinted" : [{"_value" : "Diana Johnson"}
      ], "uin" : "19915"}
    , {"_about" : "http://data.parliament.uk/resources/442695", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/442695/answer", "answerText" : {"_value" : "<p>This information is not available in the format requested. The attached table includes data showing the percentage of patients who attended accident and emergency (A&amp;E) and subsequently waited four hours or more to be admitted once a decision to admit them had been taken. These data are given for the following periods:<\/p><p>- quarter 1 and Quarter 2 2010/11;<\/p><p>- each week between 07 November 2010 and 05 July 2015; and<\/p><p>- each month between July 2015 and October 2015.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/442695/answer/attachment/1", "fileName" : {"_value" : "PQ20946 Table.xlsx"}
          , "title" : "Patients who attended A&E and waited 4 or more hrs"}
        , "dateOfAnswer" : {"_value" : "2016-01-20", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/442695/answer/previousversion/38271", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-01-20T16:29:37.957Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-01-05", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Accident and Emergency Departments: Greater London"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what proportion of patients spent more than four hours in A&E departments from decision to admit to admission in each A&E department in London in each month since May 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1577", "label" : {"_value" : "Biography information for Sadiq Khan"}
      }
      , "tablingMemberConstituency" : {"_value" : "Tooting"}
      , "tablingMemberPrinted" : [{"_value" : "Sadiq Khan"}
      ], "uin" : "20946"}
    , {"_about" : "http://data.parliament.uk/resources/443290", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/443290/answer", "answerText" : {"_value" : "<p>Information on cancelled elective operations is published quarterly. The attached table shows how many elective operations were cancelled in England, London and each health trust in England in each quarter since 2010. Information on the number of cancelled elective operations as a percentage of elective admissions is only published for England.<\/p><br /><p>The number and proportion of cancelled operations remains low in the context of the millions of operations performed in the National Health Service each year. Compared to 2009/10, in 2014/15 there were 1.6 million more operations. The proportion of cancelled elective operations in the first two quarters of 2015/16 was 0.8% which is the same as the first two quarters of 2009/10.<\/p><br /><p>Health is a devolved matter in Wales.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/443290/answer/attachment/1", "fileName" : {"_value" : "PQ21601 Table.xlsx"}
          , "title" : "Cancelled elective operations"}
        , "dateOfAnswer" : {"_value" : "2016-01-20", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/443290/answer/previousversion/38542", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-01-20T16:36:56.967Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-01-07", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Surgery: Waiting Lists"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many and what proportion of elective operations were cancelled in (a) England and Wales, (b) London and (c) each health trust in England in each year since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1577", "label" : {"_value" : "Biography information for Sadiq Khan"}
      }
      , "tablingMemberConstituency" : {"_value" : "Tooting"}
      , "tablingMemberPrinted" : [{"_value" : "Sadiq Khan"}
      ], "uin" : "21601"}
    , {"_about" : "http://data.parliament.uk/resources/443448", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/443448/answer", "answerText" : {"_value" : "<p>Information on bed availability and occupancy is published every quarter.<\/p><br /><p>The attached table shows the average daily number of available (a) general and acute and (b) maternity, mental health and learning disability beds that were open overnight and open day only and under the care of a consultant in London trusts in each quarter since 2010.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/443448/answer/attachment/1", "fileName" : {"_value" : "PQ21632 Table.xlsx"}
          , "title" : "Bed availability and occupancy since 2010"}
        , "dateOfAnswer" : {"_value" : "2016-01-20", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/443448/answer/previousversion/38701", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-01-20T16:40:46.76Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-01-08", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Hospital Beds: Greater London"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many (a) acute and (b) non-acute beds there were in each London hospital in each year since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1577", "label" : {"_value" : "Biography information for Sadiq Khan"}
      }
      , "tablingMemberConstituency" : {"_value" : "Tooting"}
      , "tablingMemberPrinted" : [{"_value" : "Sadiq Khan"}
      ], "uin" : "21632"}
    , {"_about" : "http://data.parliament.uk/resources/444238", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/444238/answer", "answerText" : {"_value" : "<p>The table attached shows average median waiting times in weeks to start consultant-led elective treatment for National Health Service commissioning organisations and regions which most closely match those requested.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "attachment" : {"_about" : "http://data.parliament.uk/resources/444238/answer/attachment/1", "fileName" : {"_value" : "PQ22210 Table.xlsx"}
          , "title" : "Average median waiting times table"}
        , "dateOfAnswer" : {"_value" : "2016-03-22", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/444238/answer/previousversion/39705", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-03-22T16:34:21.403Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-01-12", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Hospitals: Yorkshire and the Humber"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, what the average hospital waiting time was for NHS patients in (a) Barnsley East constituency, (b) Barnsley, (c) South Yorkshire and (d) Yorkshire and the Humber since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3916", "label" : {"_value" : "Biography information for Michael Dugher"}
      }
      , "tablingMemberConstituency" : {"_value" : "Barnsley East"}
      , "tablingMemberPrinted" : [{"_value" : "Michael Dugher"}
      ], "uin" : "22210"}
    , {"_about" : "http://data.parliament.uk/resources/449843", "AnsweringBody" : [{"_value" : "Department of Health"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/449843/answer", "answerText" : {"_value" : "<p><strong> <\/strong><\/p><p>Specialised Sexual and Reproductive Health Services (previously known as Community Contraceptive Clinics) collect this information which can be found through the following links:<\/p><p> <\/p><table><tbody><tr><td><p>2014-15<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB18597/srh-serv-eng-14-15-tab.xlsx\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB18597/srh-serv-eng-14-15-tab.xlsx<\/a><\/p><\/td><td><p>Table 7<\/p><\/td><\/tr><tr><td><p>2013-14<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB15746/nhs-cont-serv-comm-cont-clin-eng-13-14-tab.xlsx\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB15746/nhs-cont-serv-comm-cont-clin-eng-13-14-tab.xlsx<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2012-13<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB12548/nhs-cont-serv-comm-cont-clin-eng-12-13-tab1.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB12548/nhs-cont-serv-comm-cont-clin-eng-12-13-tab1.xls<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2011-12<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB08153/nhs-cont-serv-comm-cont-clin-eng-11-12-tab1.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB08153/nhs-cont-serv-comm-cont-clin-eng-11-12-tab1.xls<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2010-11<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB02940/nhs-cont-serv-comm-cont-clin-eng-10-11-tab1.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB02940/nhs-cont-serv-comm-cont-clin-eng-10-11-tab1.xls<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2009-10<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB00159/nhs-cont-serv-eng-2009-2010-tab.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB00159/nhs-cont-serv-eng-2009-2010-tab.xls<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2008-09<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB00153/nhs-cont-serv-eng-2008-2009-tab.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB00153/nhs-cont-serv-eng-2008-2009-tab.xls<\/a><\/p><\/td><td><p>Table 5<\/p><\/td><\/tr><tr><td><p>2007-08<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB00128/nhs-cont-serv-eng-2007-2008-tab-v1.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB00128/nhs-cont-serv-eng-2007-2008-tab-v1.xls<\/a><\/p><\/td><td><p>Table 4<\/p><\/td><\/tr><tr><td><p>2006-07<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB00113/nhs-cont-serv-eng-2006-2007-tab.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB00113/nhs-cont-serv-eng-2006-2007-tab.xls<\/a><\/p><\/td><td><p>Table 4<\/p><\/td><\/tr><tr><td><p>2005-06<\/p><\/td><td><p><a href=\"http://www.hscic.gov.uk/catalogue/PUB00106/cont-serv-eng-2005-06-tab.xls\" target=\"_blank\">http://www.hscic.gov.uk/catalogue/PUB00106/cont-serv-eng-2005-06-tab.xls<\/a><\/p><\/td><td><p>Table 4<\/p><\/td><\/tr><\/tbody><\/table><p> <\/p><p>It should be noted that in 2014/15 the methodology used to determine the choice of contact was revised and the data is not directly comparable to previous years. This does not include women who are prescribed contraceptives from other sources such as general practitioners and hospital doctors, as data are not available by age from these services.<\/p><p> <\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
        }
        , "answeringMemberConstituency" : {"_value" : "Battersea"}
        , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        , "dateOfAnswer" : {"_value" : "2016-02-05", "_datatype" : "dateTime"}
        , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
        , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/449843/answer/previousversion/43846", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"}
          }
          , "answeringMemberConstituency" : {"_value" : "Battersea"}
          , "answeringMemberPrinted" : {"_value" : "Jane Ellison"}
        }
        , "questionFirstAnswered" : [{"_value" : "2016-02-05T16:10:46.89Z", "_datatype" : "dateTime"}
        ]}
      , "answeringDeptId" : {"_value" : "17"}
      , "answeringDeptShortName" : {"_value" : "Health"}
      , "answeringDeptSortName" : {"_value" : "Health"}
      , "date" : {"_value" : "2016-02-02", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Contraceptives: Girls"}
      , "houseId" : {"_value" : "1"}
      , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
      }
      ], "questionText" : "To ask the Secretary of State for Health, how many girls under the age of 16 have been prescribed the contraceptive pill or contraceptive implants in each of the last 10 years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/114", "label" : {"_value" : "Biography information for Tim Loughton"}
      }
      , "tablingMemberConstituency" : {"_value" : "East Worthing and Shoreham"}
      , "tablingMemberPrinted" : [{"_value" : "Tim Loughton"}
      ], "uin" : "25537"}
    ], "itemsPerPage" : 50, "page" : 0, "startIndex" : 1, "totalResults" : 44, "type" : "http://purl.org/linked-data/api/vocab#Page"}
}