https://www.gov.uk/government/collections/dwp-ministers-hospitality-and-gifts#history<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T17:18:34.553Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Food Banks: Scotland"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2017 to Question 8068, on food banks: domestic visits, whether Ministers of his Department have visited a food bank in Scotland since May 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4640", "label" : {"_value" : "Biography information for David Linden"}
}
, "tablingMemberConstituency" : {"_value" : "Glasgow East"}
, "tablingMemberPrinted" : [{"_value" : "David Linden"}
], "uin" : "10484"}
, {"_about" : "http://data.parliament.uk/resources/760281", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/760281/answer", "answerText" : {"_value" : "Following successful pilots of the \u2018Trusted Partner\u2019 scheme and the \u2018Landlord Portal Service\u2019, DWP are rolling out both initiatives together. We are enrolling more landlords in stages, in tandem with the expansion of the Universal Credit Full Service. We have started with the largest landlord groups, in order to ensure the highest possible number of tenants are able to benefit from the schemes, as early as possible. This means that all Trusted Partner landlords have access to the Landlord Portal. We have also already introduced this to the landlords involved in our Trusted Partner pilot.<\/p>
<\/p>
The Trusted Partner scheme allows social landlords to play a key role in engaging with their tenants who are Universal Credit claimants, helping those who can\u2019t manage their housing payments to access the support available. The Landlord Portal provides social landlords with the ability to submit information directly to the Universal Credit online system, which supports timely and accurate payment of housing costs to Universal Credit claimants.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T11:45:07.923Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Housing"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, when he expects the universal credit landlord portal to be available in areas with full digital universal credit service.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4516", "label" : {"_value" : "Biography information for Heidi Allen"}
}
, "tablingMemberConstituency" : {"_value" : "South Cambridgeshire"}
, "tablingMemberPrinted" : [{"_value" : "Heidi Allen"}
], "uin" : "105002"}
, {"_about" : "http://data.parliament.uk/resources/760283", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/760283/answer", "answerText" : {"_value" : "
The Universal Credit Full Service was expanded to an additional 29 Jobcentre sites in July and rollout will continue this month, with new claims and changes of circumstance reported online in the vast majority of all cases. All customers have an online account, online statement and journal for interacting with their dedicated Case Manager and Work Coach.<\/p>
<\/p>
We endeavour to resolve all enquiries from our customers at the point of contact, whether that be face-to-face, online, or on the phone. The percentage of calls being received as a proportion of our total caseload has been steadily falling this year, as customers interact more online, and we will continue to invest to make more functionality available online \u2013 for example, customers can now update their Claimant Commitments online before and after their meetings with the Work Coach, helping record job search as customers take the next steps forward into work.<\/p>
<\/p>
Every week we match the required capacity and resources to our telephony forecast to ensure we meet demand and deliver a good service across our channels. This capacity is organised to scale up in line with new claims as the service expands further to ensure a good customer service and experience.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T12:42:33.553Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps his Department has taken to reduce waiting times on the universal credit telephone line in advance of a potential increase in the volume as calls arising from full service rollout.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4516", "label" : {"_value" : "Biography information for Heidi Allen"}
}
, "tablingMemberConstituency" : {"_value" : "South Cambridgeshire"}
, "tablingMemberPrinted" : [{"_value" : "Heidi Allen"}
], "uin" : "105003"}
, {"_about" : "http://data.parliament.uk/resources/760284", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/760284/answer", "answerText" : {"_value" : "
DWP is currently running a tender process to identify a strategic appointment booking provider. In accordance with the minimum timescales set out in the Public Contracts Regulations 2015 we expect to complete this process in January 2018.<\/p>
<\/p>
Once a strategic appointment booking provider is identified, we will need to undertake further work to build the required functionality to link the booking system to the Universal Credit Full Service.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T11:48:44.857Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit: Electronic Government"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, if he will bring forward the introduction of the online booking system for universal credit jobcentre appointments so that new claimants in October do not incur costs for calling the helpline.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4516", "label" : {"_value" : "Biography information for Heidi Allen"}
}
, "tablingMemberConstituency" : {"_value" : "South Cambridgeshire"}
, "tablingMemberPrinted" : [{"_value" : "Heidi Allen"}
], "uin" : "105004"}
, {"_about" : "http://data.parliament.uk/resources/760285", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/760285/answer", "answerText" : {"_value" : "
We have in place a substantial programme of learning and ongoing support for work coaches to enable them to support all customers, whatever their needs. Work coaches receive a blend of face-to-face and online learning, which focuses on both the technical delivery steps and importantly the transformational change, as well as consolidation of training post-completion.<\/p>
<\/p>
Accreditation is also core to establishing our Work Coaches as an externally recognised professional workforce, and is central to our commitment to their continuous professional development. The learning and accreditation for Work Coaches reflects the critical role they play in the successful delivery of Universal Credit. However, we are not complacent and are investing in our people at all levels to give them the skills, knowledge and tools to deliver.<\/p>
<\/p>
The Universal Credit Full Service has a training feature that allows our staff to experience the system. Feedback from staff on the training has been positive, particularly the ability to experience the system before their jobcentre goes live with the full service.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T11:57:08.717Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what training his Department has provided to jobcentre work coaches to help claimants adapt to the new universal credit benefit since that benefit was introduced.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4516", "label" : {"_value" : "Biography information for Heidi Allen"}
}
, "tablingMemberConstituency" : {"_value" : "South Cambridgeshire"}
, "tablingMemberPrinted" : [{"_value" : "Heidi Allen"}
], "uin" : "105005"}
, {"_about" : "http://data.parliament.uk/resources/419175", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/419175/answer", "answerText" : {"_value" : "
The effect on working families of the reduction in income thresholds and increased in the tax credit taper rate should not be considered separately from wider policies in the Budget, such as our commitment to introducing the National Living Wage and increases to the personal tax allowance.<\/p>
Taking the welfare changes in the Budget together with the record increases in the income tax personal allowance and the introduction of the new National Living Wage, 8 out of 10 working households will be better off in 2017-18.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2015-10-12", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-10-12T13:50:55.877Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2015-09-16", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Welfare Tax Credits"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what impact assessment his Department has made of the effect on working families of (a) reduction in income thresholds and (b) increases in the tax credits taper rate.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4138", "label" : {"_value" : "Biography information for Rushanara Ali"}
}
, "tablingMemberConstituency" : {"_value" : "Bethnal Green and Bow"}
, "tablingMemberPrinted" : [{"_value" : "Rushanara Ali"}
], "uin" : "10520"}
, {"_about" : "http://data.parliament.uk/resources/760756", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/760756/answer", "answerText" : {"_value" : "
There have been no meetings with the Chief Scientific Adviser and Ministers of his Department in the last three months.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3969", "label" : {"_value" : "Biography information for Damian Hinds"}
}
, "answeringMemberConstituency" : {"_value" : "East Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Damian Hinds"}
, "dateOfAnswer" : {"_value" : "2017-10-09", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-10-09T16:28:59Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Department for Work and Pensions: Chief Scientific Advisers"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many meetings (a) he and (b) Ministers of his Department have had with the Chief Scientific Adviser in his Department in the last three months.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1439", "label" : {"_value" : "Biography information for Norman Lamb"}
}
, "tablingMemberConstituency" : {"_value" : "North Norfolk"}
, "tablingMemberPrinted" : [{"_value" : "Norman Lamb"}
], "uin" : "105213"}
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