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      , "date" : {"_value" : "2015-09-07", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "Revenue and Customs: Telephone Services"}
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      ], "questionText" : "To ask Her Majesty\u2019s Government, further to the Written Answer by Lord O\u2019Neill of Gatley on 30 July (HL1654), whether HM Revenue and Customs has target times by which members of the public can reasonably expect to get through on the telephone and speak to an official; and by what percentage extent there has been a change over the past three years in the number of telephone calls from the public seeking information or assistance from that Department.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
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