Acas has a contractual relationship with \u2018The Big Word\u2019 to provide translation services. This commenced in July 2017 following the end of a contract with a previous provider. Acas are contacted by customers who require a translation service approximately 536 times per month, and the majority of these contacts are customers phoning their employment law Helpline for advice. Acas are supplied by \u2018The Big Word\u2019 with translators which cover many languages with Polish being the most popular, though they have used translators who are able to speak less common languages such as Turkmen.<\/p>
The Employment Agency Standards Inspectorate, based in BEIS, provides support direct to agency workers and also offers translation facilities through \u2018the Big Word\u2019.<\/p>"} } , "answeringDeptId" : {"_value" : "201"} , "answeringDeptShortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "answeringDeptSortName" : {"_value" : "Business, Energy and Industrial Strategy"} , "creator" : {"_about" : "http://data.parliament.uk/members/4641", "label" : {"_value" : "Biography information for Alex Norris"} } , "date" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "dateTabled" : {"_value" : "2019-03-11", "_datatype" : "dateTime"} , "ddpCreated" : {"_value" : "2019-03-11T23:17:50.973Z", "_datatype" : "dateTime"} , "ddpModified" : [{"_value" : "2019-03-13T13:55:08.274Z", "_datatype" : "dateTime"} , {"_value" : "2019-03-15T12:34:10.331Z", "_datatype" : "dateTime"} ], "hansardHeading" : {"_value" : "ACAS: Languages"} , "houseId" : {"_value" : "1"} , "humanIndexable" : {"_value" : "true", "_datatype" : "boolean"} , "identifier" : {"_value" : "230889"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "parliamentNumber" : "57", "published" : {"_value" : "true", "_datatype" : "boolean"} , "publisher" : {"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } , "questionFirstAnswered" : [{"_value" : "2019-03-15T12:02:03.327Z", "_datatype" : "dateTime"} ], "questionText" : "To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has plans to make (a) the Advisory, Conciliation and Arbitration Service and (b) other services more accessible for non-English speaking workers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "session" : ["2017/19"], "sessionNumber" : {"_value" : "1"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4641", "label" : {"_value" : "Biography information for Alex Norris"} } , "tablingMemberConstituency" : {"_value" : "Nottingham North"} , "tablingMemberPrinted" : [{"_value" : "Alex Norris"} ], "title" : "House of Commons Tabled Parliamentary Question 2017/19 230889", "type" : "http://data.parliament.uk/schema/parl#WrittenParliamentaryQuestion", "uin" : "230889", "version" : "2", "writtenParliamentaryQuestionType" : "NamedDay"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : "http://purl.org/linked-data/api/vocab#Page"} }